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Bridle Trail • Chardon,
with a strong portfolio of successes orchestrating the startup, growth,
and optimization of business operations, financial management, policy
development, and material / human resource management allocation.
Reputable for driving performance
in the areas of business development, facilities management, human resources,
continuous improvement, capital equipment acquisitions, marketing, and
US Liquids, Parkman,
Ohio ● August Present
Oversee the operations of a liquid recycling
center, payroll reporting, training, maintenance and cleanliness
AT&T SPORTS CENTER,
Palmer, Alaska •
Chosen to orchestrate
the planning, construction, and opening of a new sports facility ,
square feet consisting of basketball/volleyball courts, an indoor
track, complete fitness center, and snack/lounge areas. Coordinate all
aspects of staffing, material purchasing, administrative operations,
and daily functions. Ensure the top performance of team members charged
with facility services, sales, sponsor acquisitions, training, bookings,
advertising, and marketing.
Successfully secured major
sponsorships totaling up to $M from leaders such as PepsiCola, AT&T,
and a local Hospital.
Stimulated revenues by spearheading
the sale of memberships in the first month.
Delivered $K savings, maintaining
project budget at under $M.
Expanded services with the
implementation of special needs programs.
Captured superior levels of
community awareness through launch of new programs.
CLUB, Cleveland Heights, Ohio •
Provided decisive, actiondriven
entrepreneurial leadership of this highly successful, recognized and
profitable $.M athletic club, providing community members with exercise
facilities, personal training, and complimentary fitness programs. Determined
staffing requirements, directed personnel, and elevated financial,
marketing, and operational performance with a strong focus on service
quality and profitability. Established sound policies, goals, objectives,
Evaluated competitive activity
and defined corporate strategies for market positioning/revenue growth.
Orchestrated $.M remodeling
of facility through timely completion.
Devised marketing strategies
and oversaw development of materials and tactical implementations that
drove Severance Athletic Club to its highest profitability.
Conceived, developed and launched
a multiplicity of promotions that dominated the local market.
Created a favorable public
image for company by orchestrating public relations and community programs.
Participated in city council meetings, sponsorships, parties, and other
activities to gain public attention through the media.
Dominated membership sales
and favorably positioned sales closing against competition.
Captured superior levels of
member satisfaction and retention ratings with the implementation of
account management strategies.
WILLIAM H. •Page •
Determined programs, services,
and membership packages to be sold, setting prices and terms based on
Boosted profitability by $K
annually by executing sales and business development initiatives.
Exploded revenue growth by
driving % gains in program revenues, % increases in specialized
memberships, and % enhancements in food and beverage sales.
Pioneered service and operational
improvements that reduced headcount costs % and utility and maintenance
expenditures over $K.
Elevated organizational performance,
boosting productivity and slashing expenditures, through installation
of applications that integrated information management, member tracking,
accounting, and communications.
Directed over $K in capital
equipment acquisitions by researching, evaluating, and negotiating purchase
Optimized facility management
procedures to ensure continuous provision of highest quality services
financial and budget activities to fund operations, maximize investments,
and increase efficiency.
Monitored vendor partnerships
to ensure efficient and effective service within budgetary limits.
Analyzed financial statements,
sales, and activity reports to measure performance and determine areas
needing cost reduction and program improvement.
Tracked and evaluated performance
of accounting, payroll, and other outsourced professional services.
Accelerated staff development
by developing comprehensive training collateral, defined job descriptions,
and providing coaching, mentoring, and guidance.
Spearheaded team building
and leadership programs to foster highperforming, cohesive workplace
Formulated an intensive sales
training program in basic selling skills, negotiations, and customer
Recipient, Multi Diversification
Award from Cleveland State University for multicultural effectiveness.
John Carroll University, University Heights, Ohio
Associate of Arts Degree,
Lakeland Community College, Mentor, Ohio
IYCA Youth Conditioning Level
Sports Safety PASS Certification
AFAA Personal Trainer Certification