Array
(
    [var] => cut_url
)
<pre>Array ( [var] => cut_url ) </pre> Resume for Michael N. for Administrative / Clerical / Support / Retail in Manchester, United Kingdom. Search More Resumes for Administrative / Clerical / Support on Resumark.com #8HDAONDEB
 

Search Resumes

Post Jobs
 


Job Seekers:
Post Your Resume


 

Resume for Michael N. for Administrative / Clerical / Support / Retail in Manchester, United Kingdom




Occupation: Administrative / Clerical / Support Industry: Retail
Country: United Kingdom City: Manchester
State: Manchester ZIP: M23 0NS



View Complete Resume   Download Resume [
Array
(
    [name] => cut_url
)
PDF]
Share Share


< Back to search results Preview: For the complete resume and contact info please download it.

Array
(
    [var] => content
    [type] => preview
)
Array
(
    [var] => cut_url
)
[pic]
Name: Michael N.
Address: Woodham Road, Northern Moor, Manchester M NS
Home No: Mobile No. Email:
PERSONAL PROFILE
I am reliable and hard working individual with an adaptable approach to work.Ê I am experienced in the
use of a number of software packages with a particular focus Word, Excel, Power point, C++ Builder and
Visual Basic. Excellent customer service and administration skills gained in a busy customerfacing
environment.
KEY SKILLS
> Dependable team player
> Effective worker highly motivated when working towards set targets
> Excellent I T Skills
> Well developed PC Skills
> Excellent organisational, customer service and communication skills
> Administration experience
EMPLOYMENT HISTORY:
April – Present Arcadia Level Help Desk Analyst
IBM, Manpower, Sale
Duties included:
. Customer service via telephone
. Responding to and dealing with customer requests providing timely solutions to IT
problems for retail companies
. Logging all customer issues to provide effective management information.
. Working to set procedures within given timescales
. Completing reports for team leaders and completing the reports to set deadlines
. Working on call out of hours for a customer in the US
Aug – April Level Help Desk Analyst
IBM, Manpower, Sale
Duties included:
. This was a permanent contract and I was Maintaining and running the Back Office desk
. Responding to and dealing with customer requests providing timely solutions to IT
problems.
. Customer service both by telephone and E Mail
. Maintenance of databases, logging all customer issues to provide effective
management information.
. Working to set procedures within given timescales
. Creating spreadsheets and various documents for service leader to specific
deadlines
Aug – Aug Service Administrator
Vertex Dingwall, Scotland
Duties included:
. Working for Westminster Council for public parking
. Customer service both by telephone and letter.
. Provide timely solutions to customers’ queries.
. Use of computer software packages
. Decision making skills
. Studying CCTV videos to find parking contraventions
Mar –Mar Administration Assistant Temporary position
My Travel, Manchester Airport
Duties included:
. General administration duties, including filing
. Customer Service
EDUCATIONAL QUALIFICATIONS
Sep – June Blessed Thomas High School
Altrincham
GCSE:
Maths B, English Language C, English Literature C, Science C,
Religious Education B, Geography B, Physical Education A,
IT Pass, French C, Graphics C.
Sep – June South Trafford College
Manchester
BTEC Software Development – Passed at Merit Merit Level equivalent A Levels
The course included:
Systems Analysis
Website Development
Computer Systems
Visual/C++ Programming
Language and Communications
Business Information Systems
Human Computer Interface
Programming Concepts and Practice
Communications Technology
November Salford Sports Village
FA Level in Football Coaching
HOBBIES AND INTERESTS
I enjoy spending time with my friends and also playing / watching football and keeping fit. I have a season
ticket at Manchester City Football Club and have had this for the past years.
WRITTEN REFERENCES ARE AVAILABLE ON REQUEST

Cancel
Not Enough Credits
Sorry, but you don't have enough credits to download this resume.

Purchase more credits
Not Available
Sorry but this resume is not available for download. Please choose another!

Close
Confirm Download

Would you like to download  for 1 credit?

You have  credits left.

Yes No 

Don't ask me again
Confirm View Complete Resume

Would you like to view  for 1 credit?

You have  credits left.

Yes No 

Don't ask me again