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<pre>Array ( [var] => cut_url ) </pre> Resume for Manuela P. for Business Analyst / Retail in Amsterdam, Netherlands. Search More Resumes for Business Analyst on Resumark.com #SW7P5FGY9
 

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Resume for Manuela P. for Business Analyst / Retail in Amsterdam, Netherlands




Occupation: Business Analyst Industry: Retail
Country: Netherlands City: Amsterdam
State: Noord-Holland ZIP: 1076 BR



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Curriculum Vitae  
   
Personal data  
Last name/First name P. Manuela
Nationality Italian
Address Stadionkade III, BR Amsterdam The Netherlands
Date of birth July
Telephone +. +.  
Email
   
Manuela is an ambitious and dynamic individual with outstanding analytical skills and great ability to diagnose and resolve problems. Good communuication skills, eager to learn, continuosly improve and to gain international exposure whilst developing her career.
  • Current position: Reporting & Intercompany Reconciliation Specialist Foot Locker Europe
  • Over years experience in managing and supervising teams in marketing & sales campains Metasistemi
  • Master degree in Business Economics, University ‘La Sapienza’ in Rome Italy,
  • Top performer – consistently well rated and periodically promoted
  • Fluent in English and Italian
  • weeks notice period
  •    
    Career summary  
    July – today Statutory reporting & intercompany reconciliation specialist Foot Locker Europe B.V., NL
    Sept. – December Project Manager of marketing & sales campaigns Metasistemi ELSAGDatamat group, IT
    September – August Marketing executive/Team Leader for customer care, customer satisfaction and market research projects Metasistemi ELSAGDatamat group, IT
    Internship Servicenet, IT
       
    Education  
    Date April
    Degree Master degree in Business Economics grade /
    Name of the school University of Rome “La Sapienza”
       
    Employment history  
    Date July – today
    Role Reporting & Intercompany Reconciliation Specialist
    Main responsibilities Italian Sales & Cash reporting and reconciliation, Inter Company reconciliation
    Employer Foot Locker Europe B.V. American sportswear and footwear retailer, with , retail stores in countries worldwide. Listed on the NYSE, over January reported revenue of . billion USD, million USD EBIT and . employees.
      Most significant experiences:
  • Management of the Sales & Cash reconciliation process for stores in Italy
  • Gathering sales data from PeopleSoft and stores
  • Analysing data and liaising with store/area managers to reconcile differences and solve outstanding issues
  • Communicating adjustments to external bookkeeping firm
  • Preparing periodic standard and adhoc analysis and reports
  • Management of the Intercompany reconciliation process.
  • Collecting support, reconciling balances and creating invoices
  •    
    Date September – December
    Roles Marketing Executive, Team Leader, Project Manager
    Main responsibilities Project management for marketing, sales and customer service projects planning, execution and reporting
    Employer Metasistemi S.p.A. ELSAGDATAMAT Group – Part of the ElsagDatamat group, leading Italian company in Marketing, Sales & Customer Relationship Management, specialised in the provision of integrated multichannel contact centre and backoffice services, market research services, customer care and customer satisfaction services.
      – : Project Manager of marketing & sales campaigns
  • Definition of campaign’s objectives and targets in conjunction with the client
  • Management and training of the resources assigned to the project
  • Daily monitoring of project’s performance, agreed targets and KPI’s
  • Ongoing quantitative and qualitative analysis of project’s results to verify the achievement of campaign targets, to perform quality checks, and also to provide business insight on the information gathered through the campaign
  • Preparation and ongoing improvement of standard reports to the client on most significant project’s results, KPIs and budget
  • Preparation of adhoc reports to client and management on specific requests
  • Management of relationship with the client
  • Clients: Citifinancial Citibank group, Neos Banca IntesaSan Paolo group, Compass Prestiti Mediobanca group, Fiat Sava Fiat Auto group

      : Marketing Executive/Team Leader for customer care, customer satisfaction surveys and market research projects
  • Daily monitoring of performance, targets and KPI's
  • Ongoing qualitative and quantitative data analysis
  • Generation of business insights and supporting quality decision making via analyses
  • Preparation and ongoing improvement of regular marketing reports
  • Preparation of adhoc reports, presentations and analysis upon request
  • Monitoring data accuracy, identifying and implementing improvements actions
  • Maintenance and development of marketing information systems, marketing databases and customer master files
  • Clients: Wind Infostrada, Amnesty International, Unicef, Ticket Restaurant

       
    Date January June
    Role Internship
    Employer SERVICENET, Rome Italy
     
  • Collaboration within a project for the development and execution of a document management system for the following clients: CocaCola Italia, RFI Rete Ferroviaria Italiana, Cascade Roncari.
  •    
    Personal skills and competencies  
    Languages Italian – mother tongue
      English – fluent
       
    Managerial and interpersonal skills
  • Results oriented make things happen
  • Analytical abilities structured, logical thinking
  • Able to diagnose and resolve problems
  • Strong communication skills, acquired during professional experiences through a continuous contact with project’s teams, clients, senior management
  • Networker able to develop and maintain relationships with internal and external partners
  • Great team worker with proven ability to manage, lead and motivate large teams
  •    
    Functional knowledge and skills
  • Good knowledge and understanding of data management concepts
  • Management of extensive customer master files and marketing information databases
  • Query, segmentation, analysis on databases
  • Good project management skills
  • Financial planning and reporting
  • Cash sales management
  •    
    IT skills
  • Advanced Microsoft Excel knowledge
  • SAP/R, Peoplesoft, CRM Sysman ContactPro, SQL
  • Microsoft Office automation suites, including Access, Project and Visio
  • Microsoft Windows operating systems
  • Lotus Notes and Microsoft Outlook
  •    

    I agree to the use of my Personal data from your Company, which will be able to dispose of my Personal data in compliance with your local Privacy regulation.


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