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<pre>Array ( [var] => cut_url ) </pre> Resume for Haresh S. for Coach / Trainer / Retail in Bangalore City, India. Search More Resumes for Coach / Trainer on Resumark.com #QSM4UX3K4
 

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Resume for Haresh S. for Coach / Trainer / Retail in Bangalore City, India




Occupation: Coach / Trainer Industry: Retail
Country: India City: Bangalore City
State: Karnataka ZIP: 560079



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Haresh SS
Mobile: +/
_____________________________________________________________________
___________________________
Profile:
Has years of extensive work experience in Retail / IT/ ITES industry. Has been in the levels of a Team
Leader, Sales Consultant, Process Trainer, Soft Skills Trainer, Asst. Manager Training and Operations,
Manager Training and Operations, Training Manager and Field Force operations Manager
As a training consultant has conducted a lot of training programs for various corporate house’s and
individuals across the country, such as Airtel, JP Morgan Chase, Accenture, IBM, Honeywell, First
American Corporation, Hexaware, Efunds, RR Donnelly, First Source, Juniper Networks, Client Logic, Q
First, Infosys, Transworks, Titian Industries, Hajai Bava ConstructionsDubai, Godrej, Samsung and many
others.
Has extensively worked under various capacities with respected organizations, such aS.amsung, NIS
Sparta an Ambani Group, Siksha, BSPL, Phoenix Global Solutions a Fortune company, which are
from various business verticals like Consumer Electronic, Learning and Development Organization, and
BPO
Scheduling training programs, helping in creating and conceptualizing modules, evaluating performance
and other training operations related tasks are other areas of my competency.
Currently I am looking for an opportunity as a Training Consultant or Manager Training and Operations
soft skills, product training CE where I can contribute in enhancing the KAS Knowledge, Attitude and
Skill through operation and training of individuals/organizations/business partners/vendors who contribute
to the business.
Professional Details
Company Name
: Samsung India
Designation
: Manager Operations and Training
Tenure
: Oct to Feb
Was associated with Samsung from till date. Joined as training consultant through
NIS.parta. Based on the performance was absorbed by Samsung as Manager training and
operation.
Training Job responsibilities
< Align training programs with that of the organizational Vision
< Training focus on Sales, Customer service, Product Knowledge, Personal and Store Hygiene
< Identify training GAP through performance of front line
< Deliver Product Training for the frontline and middlemanagement on the latest technology of
Samsung line of AV CRTV, Plasma, LCD, LED, DLED, Home theater, DVD, BluRay Player,
HADC, Frost Free, Side by Side, CBU, Digital camera & Camcorders, microwave and Air
Conditioner.
< Deliver of Sales training
< Checking the quality of training delivered by trainers
< Creating PIP for low performing sale Staff
< Ensure Training of Front line sales / TL/ RSO / ASM before deputation at own outlet
< Providing Training support at all Branch / Region personnel
< Ensuring % training of SaleS.taff
< Creating and budgeting training
< Structuring Training calendar
< Frontline and TL recruitment
Operations Job responsibilities
< Mentoring and Monitoring Front Line /TL – Direct accountability
< Any quality issue of Front Line /TL – Direct accountability
< Share Front Line productivity analysis with Branch Manager and Regional Manager
< Floater & Temporary Front line deployment & Monitoring
< Market visit to monitor brand Sales, Hygiene and Hygiene Audit – days in week
< Performance review of TL and SPC with BM every week/fortnight/monthly
< Create pool as Replacement with Manpower agency
< Vendor Management
< Ensure discipline of Team Leader and Front Line
< Validate Target assigned by Branch Manager with Regional Manger
< Monitor, Report & Drive Sales Nos i.e. Target vs Achievement with TL
< Interact directly with Sales team within Branch and Region
< Ensure clear communications with all TLs
< Ensure support to Regional Marketing Coordinator through TL, for all BTL activity
< Process monitoring and improvement with HO
< Correct report monitoring in Log book & iMCS MIS
< Monitoring of TL travel plan and reports
< Weekly / Fortnight / Monthly / Tour Report – RM and HO
< All Leave / Travel / Misc – Approval by RM and HO
Reporting:
trainers, TL’s and front line sales personnel’s
Credentials:
Was rated as the Best Trainer in Samsung and was given an assignment to Train in Sirlanka Samsung.
Was given an opportunity to move as Operations Manager
Company Name
: Cognize
Designation
: Consultant
Tenure
: Apr to Apr
Job responsibilities
. Understanding Clients need and developing effective modules for training
. Delivering Training programs
. Clients: Titan
• Module conceptualization, creation and delivery along with operations
• All India training for the front line on Selling skills and customer service,
• Including store visit, assessment and bucketing.
Godrej
• Module conceptualization, creation and delivery along with operations
• Workshop for the sales team on sales and team building.
CDit Gov.of Kerala
• Module conceptualization, creation and delivery along with operations
• Training for the students on Creativity, Communication Skills and Presentation skills.
Hajai Bava Constructions Dubai
• Module conceptualization, creation and delivery along with operations
• Workshop for the sales team on communicationS.kills and email etiquette.
Credentials:
Handled Titian frontline training for entire India
With word of Mouth Referral from Titian, Godrej Training assignment was given
Company Name
: Siksha Training and Development Pvt.Ltd
Designation
: Manager Operations and Training
Tenure
: Jun to Dec
Job responsibilities:
. Batch Management: PreTraining, During Training and PostTraining, Logistics and MIS
. Account Management: Proposal Creations, Meeting client expectation, Communication, Review
Feedback, Client visits and Value adds.
. Quality: Documentation and Standardization, Quality Training, Quality check for adherence of process.
. Cost Management: Data Compilation, Project budgeting, Project costing, Cost effectiveness
. Team: Team meetings, Team communication and Team activity
. Training: Prework, During and Postwork
Credentials:
Has received the Best achievement award
Was moved to Chennai to head the Unit as Unit Head
Company Name
: Bhima Soft BSPL
Designation
: Team Leader
Tenure
: Dec to Dec
Reporting to
: Manager Operations
Job responsibilities
Team Leader
. Plan, organize and execute the projects to deliver optimum output
. Train, associate and blend agents to deliver the projected output
. Establish a well coordinated team activity thereby achieve team targets
. Generate and analyze the reports individual agent wise
. Devise organizational process methodology and implement the same
Credentials
Achieved the projected targets on all the project’s deployed.
Received client appreciation

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