• Tasked with supporting new startup company in order to drive business growth. Assumed
leadership role, created financials/budgets worked with cross functional business groups
throughout the organization to develop a strategic plan needed to launch the initiative and built
operational infrastructure. Within months successfully launched new company that is
projected to exceed financial plan by %.
• Recognized opportunity to significantly increase sales. Analyzed and evaluated business
metrics, partnered with cross functional teams to create strategic business plan, presented and
secured senior management approval within days. Executed plan which resulted in a %
increase in annual sales.
Reliance Retail, Ltd., Mumbai, India
Director Sales and Business Development
Develop a new retail business venture in India. Work directly with senior leadership within the various
business groups to create a streamline business model for their retail expansion. Responsibilities covered
areas in marketing / visual merchandising, human resources, store operations, services and category
management. Collaborated with cross functional business partners to achieve objective.
• Challenged with opening new business channel to drive global sales growth. Conducted
marketplace and competitive analysis, created new sales operating model, built operational
infrastructure, and led strategy implementation. Within months successfully opened new
business channel that resulted in generating new global sales.
Best Buy, Richfield, MN –
Director – Retail Operations –
Managed the efforts and activities of sales, people development, store operations, and other resources to
reduce costs, improve sales, customer experience, productivity, and enhance operating efficiencies.
• Needed to establish a national sales strategy to increase market share and
revenue. Conducted customer research to identify their needs, analyzed and evaluated competitors,
created a new sales model by redefining job descriptions, and the redesign of employee training
materials with vendor participation and corporate sales development groups. Within in years
increased revenue by % and market share while improving customer experience.