Resume for Patrick G. for Executive Manager / Retail in Myrtle Beach, South Carolina
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Senior Operations Leader
Innovative and resourceful leader with verifiable yearafteryear successful accomplishments effectively delivering
profitable operations and quality administration in the retail industry. Inspires organizations to achieve excellence in
customer service, operations, sales, planning, development, execution, followthrough, and profit. Possesses insight
and extensive experience in the management of complex processes and in motivating large groups of employees
across multiple locations and functions to deliver exceptional results. Widely regarded as a visionary leader, trusted
coach, skilled negotiator and strategic decision maker with impeccable organizational skills and a passion for talent
development and organizational growth.
Areas of Excellence
| Team Building and | P & L Management | Supply Chain Management|
|Motivation | | |
| Expense Management | Logistics & | Change Management |
| |Distribution | |
| Strategic Planning | Turnaround | Process Improvement |
Sales & Marketing
Spearheaded sales growth and profit improvement in the company’s flagship PGA TOUR Superstore. Created, developed
and led a management team focused on growth strategies and leadership across all aspects of customer service, marketing,
financial acumen and organizational improvement. At Best Buy Corporation significantly grew and nurtured business sales
to commercial partners throughout North and South Carolina. Networked with store management and associates to provide
specialized education/training for everyone in business sales techniques.
Provided executive leadership for more than regional and district managers, analysts and systems specialists at Kmart
. Consistently achieved or ranking in annual sales and profit for all PGA TOUR Superstores, in addition to serving
as the profitable clearinghouse for all discontinued and clearance products.
. Continually ranked in the top in weekly, monthly and annual results among peers serving in different
geographical areas across the country for Best Buy Corporation.
. Exceeded Kmart sales plan in markets where new competition had been launched. Drove comp store sales
increases averaging . percent for three years, exceeding company results.
. Substantially improved bottomline operating profits from a $M loss to a $M profit while serving as Director of
Store Operations & Administration for the Kmart Super Centers.
Operations & Administration
Revitalized operational standards to elevate everyday store appearance and enhance the customer shopping experience for
PGA TOUR Super Store. Developed a strong operational infrastructure and invigorated sales, profits, operating
performance and people development for Kmart Super Centers in an eightstate region with $.B in revenue. Developed
and implemented standard operating procedures for the field organization that improved bottomline operating profits of the
entire Kmart Super Center organization. Effectively coordinated and managed space allocation, personnel issues,
management development and overhead budgeting.
. Spearheaded a major remodel and expansion of the flagship PGA TOUR Superstore store to add an additional ,
square feet of selling space, sooner than expected and well under budget.
. Substantially reduced inventory shrinkage while achieving store “best ever” results within the company.
. Defined and implemented a focused hiring process that significantly improved the quality of performance in those
hired and minimized the turnover for all positions within the store.
. Developed and applied a pay for performance compensation philosophy where pay, recognition and reward were
tied to desired behavior and results.
. Significantly lowered operating expenses for Kmart Super Centers from .% down to .% level over an month
period of time, saving $. million for the region.
Logistics & Distribution
Successfully managed and directed all aspects of the inventory management division consisting of a $M budget and
associates for Kmart. Oversaw allocation of merchandise into the distribution centers and out to the stores. Directed
replenishment of all merchandise for both the Hardlines and Softlines business groups. Proven leadership skills in the
development, training and coordination of four planning & distribution managers and their respective logistics coordinators
to successfully implement and effectively manage their merchandising business plans.
. Liquidated a total of $. billion in old, discontinued inventory from company ownership over a period of nine
months without any dramatic impact to bottom line operating profits.
. Directed the analysis and overhaul of the entire import merchandise flow process.
. Defined and implemented process improvements necessary to enhance overall accuracy of store inventory and allow
product replenishment to occur more effectively based on improved storelevel unit integrity.
PGA TOUR Superstore Atlanta, GA
GM – District Manager in Training to
Best Buy Corporation Minneapolis, Minnesota
District Manager Commercial Sales to
Kmart Corporation Troy, Michigan
Regional Vice President to
Director—Store Operations and Administration to
Director—Merchandise Logistics, Replenishment and Distribution to
Manager—Inventory Management Administration to
Manager—Planning, Distribution, Administration and Training to
Served in positions with increasing levels of responsibility, including corporate headquarters management director of
operations; selected as "executive on loan" for a strategic planning project, regional office management supervised
training/development and expenses; served as human resource manager, district management and store management.
Significant accomplishments included:
. Corporate: Directed more than regional staff, district managers and , stores in operational
procedures as well as the training/development of all district and regional staff.
. Corporate: Worked crossfunctionally with executives from other tricounty area businesses on a strategic
planning project in conjunction with the City of Detroit.
. Region: Directed district managers and more than stores in states.
. Received national awards for the best labor percentage and highest productivity levels in the same year.
Executive committee member of Oakland University Presidents Club; chairperson of the membership committee.
Executive board officer first vice president and president of the Rainbow Connection, a nonprofit organization
providing wishes to children and families faced with lifethreatening illnesses.
Founder and chairperson of an annual Charity Golf Classic and Auction known as "Fore the Kids," which raised
approximately $, per year for children and their families who need wishes granted. During the first seven
years, over $, had been raised through these efforts.
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