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<pre>Array ( [var] => cut_url ) </pre> Resume for Ng S. for HR / Recruiter / Retail in Puchong, Malaysia. Search More Resumes for HR / Recruiter on #G9Z1UX285

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Resume for Ng S. for HR / Recruiter / Retail in Puchong, Malaysia

Occupation: HR / Recruiter Industry: Retail
Country: Malaysia City: Puchong
State: Selangor ZIP: 47130

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Personal Particulars
|Name |Ng Siew Yen | |
|NRIC | | |
|Gender |Female | |
|Contact No. | | |
|House Address |No., Jln PP /, Taman Putra Prima, | |
| | Puchong, Selangor | |
|Email | | |
|Marital Status |Married children | |
|Educational Background |
|Highest Education | |
|Qualification |Master Degree MBA, Oct |
|Institution |Atlantic International University, USA |
| | |
|Second Highest Education |
|Qualification |Professional Degree, ICSA, Feb |
|Name of Institution |Institute Chartered Secretaries and Administrators, United |
| |Kingdom |
| | |
|Third Highest Education |
|Qualification |Diploma in Commerce, Business Management, May |
|Name of Institution |Kolej Tunku Abdul Rahman, Setapak, Kuala Lumpur |
Personal Strength and Characters :
Strong communication and people skill. Able to communicate well in three important
languages Bahasa English, Bahasa Malaysia and Mandarin with all levels of people.
Friendly, patient and enjoy meeting peoples.
Career Objectives
Leave a mark in all jobs, opportunities and challenges that have been entrusted. Staying
abreast with team members in achieving departmental goals.
Quality and balance life between work and family.
Job and Employment History
. Company Name : Palmgold Corporation Sdn Bhd
Position : Senior Manager, Organization Development
Nature of business : Property, leisure and gaming
Period : Jan present
Key Responsibilities:
. Manage and monitor the Group’s performance management systems through
relevant policies, implementation of staff learning and organizational development
initiatives and building of leadership and management capabilities
. Provide support to senior managers and staff on specific areas of responsibility in the
resolution of competencies issues
. Monitor and organize workshops on writing Position Description for business units and
all staff
. Lead the Training Team, in close collaboration with key stakeholders to develop
comprehensive training and development calendar aligned to the current and evolving
needs of the Group
. Formulate training and development policies, procedures, and improvement plans
based on identified business needs, changes in culture, procedures, products and
. Monitor full spectrum of learning and development functions, including Training Needs
Analysis, training evaluation, reviewing training proposal, identifying trainers,
organizing and delivering training programmes and training effectiveness / ROI.
. Plan and implement Companywide succession planning to ensure leadership
. Develop and implement Talent Management & Development initiatives for the Group
for retention plan.
. Roll out Position Description to all levels, with a total of headcounts.
. Developed SOP, guidelines and various forms for Training and Development
. Developed Onboarding Program, Offboarding Program
. Hired HR executives within month to meet the department restructuring purposes.
. During the absence of HR Services Manager, was also assigned to oversee the general
HR services to the group of companies.
. Confirmed to the position within . months of service.
. Company Name : Echo Valley Learning Services
Strategic Partner, Franchisee of Brain Child S/B
Position : Manager cum Partner of business Franchisee
Nature of business : identify children inborn talent through
dermatoglyphics finger prints, provides children
brain development courses and other related
Period : October – November
Experience and Responsibilities:
Gained valuable experiences in terms of managing the entire franchised business,
including :
a. Management
. Execution of business plan in accordance to the franchised
. Integrate and keep track of various learning program in order to
ensure the quality of these courses are maintained accordingly
. Hire internal course facilitators and provide necessary training
b. Marketing
. Work closely with franchiser for the nationwide marketing plan,
such as roadshow, advertisement, promotion, school holiday
. Managed the local marketing activities such as advertisements,
“openhouse”, competitions, referral incentives, etc.
c. Operation
. Provide explanation to parents, their children’s dermatoglyphics
report, advise them the best suited learning methods/approaches
based on the individualized reports
. Conduct brain development classes as and when required
. Handle customers enquiries, maintain close relationship with
parents in terms of children learning progress
. Daily office administrative issues
. Company Name : Cellnique Cosmaceutical Sdn Bhd
Position : HOD, Leadership & Talent Development
Workforce : front line staff, office & management staff
Report to : Chairman / Chief Executive Officer
Direct Subordinates : Executives HR Exe, Payroll Exe, Training Exe
Period of Service : Jan – October
Experience and Achievement:
a Successfully set up the department developed, introduced and implemented
more than % of all related HRA policies, practices and standard operating
procedures within four months time.
b Successfully reduced the voluntary staff turnover within the first year after the
department was set up and after the various HR program and initiatives were
rolled out, including:
. Talent acquisition : employment branding different ways of recruitment
channels selection – profiling – job matching – placement
. Performance management system: JDs – KPI rewards redeployment –
succession path
. Talent management: resources allocation personal development – top
grading – leadership pipeline – talent retaining program
. Promote awareness and alignment of individual value with company core
. : reborn program – employee networking through “cell group” – campaigns
and social activities
. Inculcate culture of “respect” among the workforce
. Started the harmony employeremployee communication torough Focus
Group Meeting to constantly review, improve and enhance the working
relationship between employer and employees
. Regular inhouse training / workshop / teasharing sessions for all related
topics work skills and attitude, personal development, leadership,
motivation, delegation, EQ and emotion control, communication and many
. Introduced staff engagement activities to company’s business heads
according to the needs while maintaining the core principles and values of
the company.
c Appointed as the core member of EXCO and acted as a “Consultant and
Advisor” to the different business heads in HR related issued. Provides full
spectrum of HRM support service to all other heads of divisions.

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