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<pre>Array ( [var] => cut_url ) </pre> Resume for James W. for Manager / Supervisor / Team Leader / Retail in Maidstone, United Kingdom. Search More Resumes for Manager / Supervisor / Team Leader on #7YPX8DLM1

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Resume for James W. for Manager / Supervisor / Team Leader / Retail in Maidstone, United Kingdom

Occupation: Manager / Supervisor / Team Leader Industry: Retail
Country: United Kingdom City: Maidstone
State: Kent ZIP: ME17 3NG

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, Bicknor Farm Cottages, Sutton Road, Langley, Maidstone, Kent, ME NG
Home Mobile
Email: . .
|Results driven professional with successful multi site experience in wholesale and|
|retail. Strong commercial acumen, excellent analytical skills, good reputation for|
|consistently delivering sales, organisational improvements through vision, |
|leadership, teamwork and great customer service. |
|Looking for a challenging new role in a growing business. |
Career to date.
DHAMECHA FOODS, Wembley October to December .
Area Manager. Barking, Croydon, Enfield, Watford, Hayes and Wembley
A wide ranging senior management role responsible for:
. Providing direction and coaching for depot management teams, to achieve sales of £
million, in sites ranging from , sq ft – , sq ft across , product lines.
. Delivering consistent customer service standards by continual training and empowering
individuals to develop stronger relationships with local business customers.
Selected Achievements:
• Contributed to compound annual sales growth of double digit numbers, through
commercial awareness, and consistent delivery of service standards.
• Coordinated successful opening of Company’s new , sq foot depot in Hayes, in
March , and supported major extensions at Enfield and Croydon depots.
• Controlled a payroll budget of £. million in line with sales opportunities, by guiding
local management on best practise staffing levels, but monitoring from a distance.
• Promoted to also managing the Human resource department covering over employees.
• Redesigned and implemented delivery of Performance Management processes, to assist
with succession planning.
• Reinforced a culture of praise and recognition within the business, by highlighting success
and giving positive feedback both on shopfloor and in the boardroom.
• Effective negotiation and liasing with outside contractors to assist with Company’s
maintance requirements.
• Monitored adherence and improving health and safety standards and policy of the business
by successfully handling compliance with external parties.
CLARKS SHOES, Somerset to
Area Sales Manager Kent and East Sussex May
to June .
Responsible for:
• Providing leadership and coaching to store managers and influenced + sales staff to
achieve the area’s financial objectives sales budget of £m and delivered £k profit.
• Effective and enthusiastic communication throughout area of performance measures,
goals, targets to drive excellence and commitment at Area Meetings and on branch visits.
Selected Achievements:
• Top Comparative Sales increase on the company in .
• Top Area Manager from in comparative sales increases over “Back to School” period
years running in /.
• Coordinated extensive shop refit programme in over branches, including opening of
prestigious Bluewater branch and merging of adjoining K and Clark shops in Bromley.
• Implemented an effective succession plan through developing and recruiting managers in
line with Retail HR strategy and providing successful candidates for Regional needs.
• Ensured consistent delivery of the retail strategy in customer service, visuals and
operational standards, with branches reaching the National finals of Visual Competition.
Branch Manager Oxford Street Flagship store £.m turnover. Feb to April
Responsible for:
• Recruitment and management of staff including training, reviews and motivation.
• Developing a commercially minded management team through objective setting and
• Ensuring high levels of customer satisfaction and liaising with merchandisers to maximise
sales potential developing a range in line with market.
• Implementing effective security and stock control systems, which resulted in excellent
stocktake results on different occasions.
Selected Achievements:
• Grew sales from £.m to £.m and changed from unprofitable branch to one generating
£k in contribution, achieved best sales and profit density across Company estate.
• Best Store Manager in Southern Region shops for , and .
• Developed persons to management positions from shop team, responsible for Company
trainee placements in Oxford Street.
• Secondment to work on a crossfunctional project in the Far East in ; Hong Kong,
Singapore, Taiwan, Indonesia, Thailand.
• Represented field operations on monthly Mens’ range planning committee for years, at
Head Office.
• Set up a new separate satellite warehouse facility in Barking to assist stock replenishment
to Oxford Street shops.
• Involvement in pilot project of mystery shopping programme, developing sales model that
results based upon.
Progressive branch Manager Positions attained:
Milton Keynes
Grew sales by % to £. million
Feb Feb .
Southend Achieved sales of £k by repositioning product mix Jan Feb .
Tunbridge Wells Grew sales by % to £k May Jan
Southampton Became top performing store on area £k Sept May .
Basingstoke Top performing store on area £k Feb
Sept .
Graduate trainee at Bath and Ealing Sept Feb .
Seasonal employee in University vacations at Eltham.
Undergraduate work experience programme in Bexleyheath in .
Professional Courses.
Effective Area Management Croner
Coaching for performance John Whitmore
Improving Visual Merchandising Visual Thinking.
Psychology in business workshop Grand Shearman
Team Leadership Arete
How to get the best from your team Brathay Hall.
Key Skills/Areas of expertise.
• Effective team builder Enjoys people development giving direct reports
accountability and opportunity to achieve targets and goals.
• High levels of planning and organisation structured and methodical but flexible
approach to changing circumstances.
• Commercial awarenessgood understanding of best sellers, availability issues, trends or
unusual buying behaviour in the marketplace.
• Empowering employees to deliver results conscientious motivator of direct
reports to enhance job satisfaction, and create culture of praise and recognition.
• Customer service – setting high standards of delivery as exemplary behaviour, and
continual emphasis on training to deliver consistent standards. Receiving regular
feedback from customers on service standards.
• Employee relations experienced in advising on performance management
and grievance resolutions, on behalf of Company with a reputation for being very
approachable and fair.
• Negotiation to deliver high standard of reliable service from outside providers, that’s
cost effective.
• Good Communicator possessing both verbal and written skills, to effectively address
all levels of organisation.
Lancaster University
BA Hons Economics
St. Mary’s Grammar School, Sidcup
to .
“A” Levels Geography, History and Economics
“O” Levels
Interests include films, regular spectator at sporting events particularly Twickenham. Collector of
Scottish Silver coins from late th and early th Century. Member of National Trust.

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