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T Sales & Procurement S Nyssa Pl. Glenpool, Oklahoma /
eam building & Leadership
P&L Planning & Budgets Region & District Management
Motivated professional with years of profitable results from small box thru large corporations. Fully cultured in all aspects of executive decisions, warehousing, purchasing, financials, sales, facilities planning, staff management, and cost control. Established history of producing revenue increases while reducing cost delivering net results. Diplomatic and tactful with professionals and nonprofessionals at all levels. General Manager progression into District Manager onto Director. Ability to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Excellent interpersonal teambuilding skills. Use developed leadership skills in a management capacity for achieving company&;s goals. Stable organization where layoffs, closures or bankruptcy no longer an obstacles for long term career growth. DIRECTOR OF SALES, YOURTEL AMERICA NOW TERACOM, Remarket wireless services for % sales increase . Increased customer base by , producing $M in revenue. Ongoing assessment of alliance/partner needs, business drivers, and environment executing new product launch. Supervised Store Manager, HR, training and marketing. direct reports, total staff of . Overhauled company collateral and marketing support. Developed TV commercials and print media. ROI analysis of key operating metrics. Created training department producing call center and retail training manual, processes and guidelines through textbook and classes. Hired company HR manager. chaired the restructuring of compensation plans, bonuses and employee appraisal guidelines and forms to mirror company objectives. Developed relationship with rd parties streamlining inventory procurement, established inventory strategy increasing in stocks while reducing total investments %. Delivered to board members monthly KPI&;s, budgets, updated short/long term objectives. Tulsa District, MultiUnit Store Manager, U S Cellular. SME trainer for franchise locations training in classroom and field. Direct leadership for company stores supervising managers and employees. % District RollUp shrinkage reduction, lowest market inventory shrink. % to revenue sales goal , Store of Year % net increase. in Team Execution for personal sales goals . Coordinated store and indirect operations between company, franchise and call center locations. Directed all store operations of a $M annual sales district. Performed live TV and media presentations representing company.
GENERAL MANAGER, ADVANCE AUTO PARTS, Preside over inventory mix change for specific category and seasonal market requirements. Reestablished BB market share growing new commercial accounts resulting in net profit increase of %. Hired staff coaching new hires through training establishing culture. Executed KPI driven weekly training. PROJECT MANAGER, MILEAGE MASTERS NOW SOUTHERN TIRE MART, Accountable for the design, construction, fixtures and building a $ M tire and service center. Recruited and hired sales, mechanics, warehouse and administrative team. Produced and implemented operations policy and procedures. Managed BB sales representatives producing accounts exceeding $M monthly in revenue while managing shop operations, warehouse, administrative and retail sales force. Established and negotiated numerous vendor and rd party agreements. Operated warehouse locations offering / service operations to commercial accounts. Oversaw completed project and transfer to new ownership. Developed monthly OSHA training curriculum utilized inhouse and by rd party organizations.
SALES MANAGER, CARMAX gross profit regional store and supervising sales staff providing closing assistance for sales. Drive and maintain company culture interlacing all departments as one team. Execute weekly training and oneonone development measuring performance to KPI&;s.
Speaker, University of Tulsa, Chamber of Commerce, local church group. Presenter for Scholarship awards, National TV telethon, media interviews.
Continued Education Training
Society for Human Resource Management SHRM, currently pursing PHR Tulsa Community College Employment Law, Franklin Covey Habits of Highly Effective People, Achieving your highest priorities Inventory Management, Leadership development, Ethics & decision making Media Speaking & Presenting,