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John L. B., Jr.
Leicester, North Carolina
A position in which my proven expertise in budgets and P&L management, creative talents, commitment to excellence, and knowledge in management will have valuable application.
* Innovative professional with + years of progressive management experience.
* Expertise in strategic planning, market plan execution, cost controls and analysis, budgeting, customer service, and staff training, supervision, and mentoring.
* Quick study with ability to rapidly achieve organizational integration and easily assimilate job requirements. Energetic and selfmotivated team player/builder.
* At ease in high stress, fastpaced environments with emerging and multiple responsibilities. Detail oriented.
* Excellent leadership, management, oral/written communication, interpersonal, intuitive, and analysis skills. Thrive in both independent and collaborative work environments.
/ to Rent A Center, Inc., District Manager
present Responsibilities include, but are in no way limited to, achieving sales, collections and profit targets, as set by the company on a quarterly basis, in a multiunit setting consisting of or stores; training and development of all Store Managers and coworkers; execution and compliance with all company programs, policies and processes; conducting quarterly audits in all locations; maintaining inventory control; performing monthly inventory audits; monitoring and approving store expenses; ensuring that all store&;s merchandising, cleanliness and overall appearance complied with company programs and presented the best possible appearance to the customer; reviewing and submitting complete and accurate P&L statements on a monthly basis; traveling to and from stores within the District, and overnight travel to Regional functions; creating and submitting reports encompassing all facets of operations.
/ to Renter&;s Choice, Inc., dba as Rent A Center, Inc., Store Manager
/ Responsible for creating and maintaining an environment conducive to total customer satisfaction; setting specific goals for store performance, employee training and development; creating, managing, and executing plans to increase sales and profits; monitor and improve sales skills of all employees; providing leadership and guidance; budgeting; pencil profit system and report analysis; inventory management and security of all store assets.
During my tenure with Rent A Center, I regularly qualified for monthly bonuses, quarterly performance awards, and attended annual performance trips.
/ to Thorn Americas Rental Division, Store Manager
/ Responsible for creating and maintaining an environment conducive to customer satisfaction and customer growth; recruiting, interviewing, selecting, training and managing coworkers; managing and ensuring financial results; monitoring administrative and loss prevention functions; and ensuring the store has a proper mix and quantity of product.
From through the acquisition by Renter&;s Choice, Inc., I worked in the capacity of Market Training Manager. Responsible for ensuring that coworkers were trained and developed in a timely and thorough manner; ensuring that corporate / regional training programs were incorporated into daily activities and reinforced.
During my tenure with Thorn Americas, I regularly qualified for bonuses and received several recognition awards for quality improvement suggestions, one of which was incorporated into the revised Operations Guide and used throughout the company.
/ to Volunteer Capital East, Inc., General Manager
/ Responsible for maintaining an environment conducive to customer satisfaction; managing and ensuring financial results; recruiting, interviewing, selecting, training and managing + coworkers; planning and directing all phases of unit operations from preparing work schedules to preparing and ordering inventory/supplies; ensuring the proper execution of corporation policies. Position required extensive knowledge of company policy, figure aptitude, and decision making ability in a busy setting.
Mars Hill College, , Music Performance
UNC Asheville, , Computer Science
I have attended numerous seminars and workshops specific to management. Most recently, Ken Blanchard&;s Situational Front Line Leadership in , and , to improve skills necessary to drive employee performance and engagement. Other workshops include Communication and Relationship workshops with Zig Ziglar, Taleo talent management software courses and Microsoft Office training in Excel, Word and Power Point.
I have been married for + years and have two children. I have exhibited and competed in conformation, obedience, and agility, titling in both obedience and agility. I am a member of the Dalmatian Club of Piedmont since and have also been involved with the protection/rescue/placement of purebred Dalmatians for the past years. I currently share my home with three Dalmatians, a fox terrier, a peekapoo, and JRT/spitz mix, most of whom are rescues. I own/operate Our Spot Doggie Hotel, a cageless boarding kennel for dogs.
Suitable business and personal references will be submitted upon request.