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Management Professional seeking
positions in Profit
organizations that need to ignite Business
Development & Retail Operations
driven professional; with strong qualifications in handling various
facets of Retail
Operations inclusive of Sales, Business Development, Merchandising,
Client Relationship Management and Team Management.
At ease with budget
limitations, deadlines, and high pressure situations. An
erudite professional who seeks
to leverage experience and business acumen as well as learn from accomplished
peers, while continuing to work in the industry.
of experience in administering retail
involvement in sales
& business development operations.
Holds the credit of exploring new markets, standardizing operations,
initiating restructuring business activities for escalating turnovers
& achieving goals; handling all the retail
operations detailed market analysis, range & product selections,
visual merchandising, marketing and client servicing. Experienced in
planning & implementing sales programmes/strategies to improve the
in markets by brand building and market development efforts.
towards the expansion of the overall retail network and demonstrated
ability of leading diverse teams of professionals to new levels of success
in cuttingedge markets, and fastpaced environments.
Possess excellent relationship management and communications coupled
with abilities in leading and motivating teams.
Strategic Planning ~ Operations Management ~ Profit
Merchandising ~ Franchisee Management
~ Key Account Management
~ Public Relations ~ Team Management ~ Vendor Negotiations
~ Channel Management ~
Logistics Management ~ Distribution Management
knowledge and expertise in creating opportunities and
expanding businesses in retail sector; overseeing wide gamut of retail
operations; strategizing longterm business directions / operational
plans to ensure maximum profitability in line with organisational objectives.
stints have honed expertise
with focus on overcoming complex business challenges and make highstakes
decisions using experiencebacked judgment, strong work ethics and
bandwidth includes effectuating business plans operations for overall
development & accomplishment of top and bottomline profitability.
entrepreneurial skills through operations; inclusive of:
operations and manuals, KPA’s and KPI’s, Standard Operating Procedures
Manual; training staff in all areas of retail – operations, company, product
and customer service.
space planning, visual merchandising and implementation of retail outlets.
that visual merchandising
is consistent with customers' expectations of the brand.
rupee gross margin.
development in regard to sourcing of products.
management in accordance to budgeted sales.
levels of inventory,
stock turns, etc.
lead time between demand & supply resulting in reduction in working
grown across the hierarchy and successfully delivered at senior to top
level positions. The breadth of experience covers:
Managing customer centric operations
& ensuring customer satisfaction by achieving delivery & service
to customer’s complaints and undertaking
steps for effectively resolving them.
as well as sustaining a dynamic environment that
fosters development opportunities and motivates high performance amongst
Empire, as Senior
Manager – Business Operations
in tracking daytoday
retail showrooms / GPP
/ Bullion Operations.
gamut of activities like developing Annual
Business Plan / MIS / Inventory / Daily Banking Procedures, etc.
and implementing SOPs to ensure efficient and
cost effective store operations.
Jun’Dec’: Landmark Group,
out the Marketing
activities for Babyshop, Shoemart, Lifestyle, Splash, Home Centre,
EMax, Funcity, Max, Fitness
First, Foodmark &
Landmark International AFTERSHOCK,
RIESS, KURT GEIGER, LORIBLU,
ECCO, STEVE MADDEN. etc.
& verify with audit and implement SOPs to ensure efficient and
cost effective store operations. Conduct Internal audits to establish
process & standards compliance
to ensure range & availability and bargains.
additional vendors and implemented Plano Gram for
Conceptualised complete media print schedule,
indoor / outdoor, vehicles, events, etc.
Imparted Staff Training and managed the Privilege Program
Mar’May’: Bharti Airtel Limited, A.P. as Assistant Manager
Led a team of members and acted accountable for Financial,
and Customer Service for entire
HUB Districts of Srikakulam,