Resume for Citlalli R. for Supply Chain / Logistics in Mexico, Mexico
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CITLALLI R‹OS VEGA
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To develop as a logistics professional applying my knowledge, skills and abilities achieving personal
success, and also benefit the society through my contributions.
With over years’ experience in administration, sales and marketing in the logistics industry, I seek a
position as a manager or supervisor in the logistics field. I am a hard worker who enjoys challenges. I am
motivated, and can work without supervision. I take time to listen to the concerns of my team, and create
an environment where my team can trust me. My roles have derived in increased Customer loyalty,
corporate branding, positioning and improvement of selling results for Mexico Sales Team. I believe I can
help any company grow its sales and marketing potential and Consultative capabilities either in Mexico or
any other part of the world.
• Master in Innovation for Business Development. Instituto Tecnol–gico y de
Estudios Superiores de Monterrey, Mexico City Santa Fe Campus. In Course
• Bachelor in International Business. Instituto Tecnol–gico y de Estudios Superiores
de Monterrey, Mexico City Campus. June December
DGR Cargo Basics.
Train the trainer. . STPS Job Relations Regulator Ministry in Mexico
January – December . Sales Productivity, Consultative Selling I and II, based on
Courses of Mercury International.
February . Legal Procedures in International Commerce Workshop.
November . Import procedures workshop.
Managerial competences and professional development Course.
Focus on Management, Consulting, Services & Marketing.
February – Current Inside Sales Coordinator in Uti Logistics Mexico.
Supporting National Sales Team in achieving Sales goals through valuable market/industry information,
trends analysis, leads and important news as well as helping them improve their selling skills through
relevant reading/food for thought materials.
Specific office support to Mexico Sales Director and Central Mexico Regional Sales Manager
Subject Matter Expert on the CRM software nationwide
Auditing support on data quality and key performance indicators in preparation for the Monthly Sales
Getting information sources for the analysis, and conversion into sales leads to a national level
January – July Sales & Marketing Coordinator in Kuehne + Nagel.
In charge of Marketing processes, Corporate Image, Public Relations at national level
Getting information sources for the analysis, creation of a Commercial Intelligence Center creating sales
leads to a national level
Implementing sales campaigns targeting different regions and products of the company
Creation and issuing of Success Cases about important achievements for Mexican Customers.
INTRANET content responsible, senior trainer and super user.
Top Customer Events organization, CEO and members of the Board present.
Customer Relationship Management Software trainer, superuser and auditor
National Sales Team yearly event coordination for years.
Support to Purchase department in corporate image usage and correctness, as well as purchasing
print material and supervising the production of any item the company logo might be involved in.
Look up for providers for promotional items and other materials we might be using along the year.
Sole contact point for all customers to a national level. I sent Official information, new products’ offers,
promotions and event invites. I also addressed most of the complaints and new leads that get to our
general information email.
Creation and launching of Customer surveys and maintaining customer databases updated.
Planning and execution of the Marketing budget.
January – January VP Sales & Marketing Executive Assistant in Kuehne + Nagel.
Supporting on documenting of processes during the Sales Reengineering Nationwide
Consignee Sales Trip organizing for Sales Executives from our trade partners during their stays in
VP Sales & Marketing support on the administrative functions and activities as well for planning
of trips and executive events.
Events organization for all areas of the company, internal and external.
November – January Inside Sales Support in Kuehne + Nagel.
Quotations for CE categories Customers.
Support Sales Staff with agenda optimization, Quotations and CRM updates.
Communication with Operational staff for transitioning and implementation of accounts and rates updates.
AugustDecember Trainee at International Commerce Department in
Information analysis and registry of the Auto parts Industry Imports into Mexico in order for the Directors to
take Business and strategic decisions.
January December Private Certificated English Teacher
Imparted English courses to the Washington School of English in Mexico City to people at different levels
Aug – Dec Trainee in International Programs Section in the ITESM CCM. Helping in
Administrative activities, events organization, subject revalidation for
abroad courses of the University students.
Aug – Dec Helping public elementary school students achieve better grades in Mathematics
Summer Support to CAPYS Centro de Adaptaci–n Personal y Social, A.C., a non profit institution
that employs Down syndrome persons in the aim of a more inclusive world.
I helped them with an ad campaign and conducted some surveys for them
to increase their sales goals and keep the dream alive.
SKILLS AND ABILITIES
Assertive, Leadership, capable of setting priorities and achieving goals. Teamwork, service attitude,
adaptive, proactive, resilient, innovative, entrepreneur and committed to continuous improvement,
knowledge and project management.
* Skilled in the use of: Windows, MS Office Suite, Outlook, Lotus Notes, Microsoft Project,
Photoshop, Movie Maker, Microsoft Access, Supermailer, SalesForce, Crystal Reports,
Business Objects, Adobe Professional, TYPO and Web.
* Experience in Virtual groups, business simulators and Problem Based Learning. Intercultural
* Excellent business writing and presentation skills.
Languages: Native Spanish
Proficient in English TOEFL pts
French basic level B
German intermediate level
EXTRA CURRICULAR ACTIVITIES
I’ve taken part of the following activities or hobbies: Photography, metal design, oleo painting, Ball dance
including public presentations, keyboard, Choir, Movies appreciation, knitting, group reading, Volleyball.
* August June . Medical Emergencies Technician or Advanced First Aids Technician
course, imparted by URGEMED non profit organization of volunteer paramedics.
PERSONAL REFERENCES Available under request.
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