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& SALES SUPPORT SPECIALIST
& CrossIndustry Experience
with extensive training, sales, and marketing experience in Fortune
company. Proven ability to enhance operations, impact business
growth and maximize profits through achievements in productivity/efficiency
improvements. Strong qualifications in training and sales management,
strategic planning, systems technology design and implementation, and
staff development and leadership. Proven track record of exceeding
expectations and exhibiting a strong work ethic.
• Management Collaboration • Team Leadership • Training & Development
• Problem Solving & Mediation • Coaching & Mentoring •
• Competitive Industry & Sales Analysis
• Strategic & Tactical Planning • Productivity Enhancement
SUPPORT SPECIALIST/ PROJECT MANAGER
MANAGER/ SALES TEAM LEADER
& PERFORMANCE COACH
several key management positions throughout a dynamic tenure that included
an advancement to
Team Leader for an interim period, held in concurrence with primary
role as Training Manager, to
the organization’s general management and sales operations.
oversee executive marketing program to attract new clients for high
end data and video solutions, manage employee and client incentives,
and design initiatives to maximize productivity and profitability.
Supervised and designed
mentoring and sales performance program to increase revenue and performance
presence throughout New England through strategic networking and a quality
Pioneered new product
positioning strategies and competitive marketing plans, consistently
increasing client base and enhancing productivity and profitability.
Analyzed sales performance
and executed strategic initiatives to improve sales operations.
Developed and implemented
corporate training for both management and representatives on strategic
initiatives, sales performance, productivity enhancement, and customer
Led, designed, and
enhanced executive management reporting systems based on employee and
client incentives, productivity, sales performance, and customer retention
Enhanced team dynamics
by creating competitive sales performance and raising the level of product
knowledge expectation in data, video, and voice solutions.
Key Achievements continued:
of performance and productivity tracking systems that empowered management
with data to improve gross profits.
training for managers and employees based on national and regional training
Ranked as a top
revenue producer out of plus sales representatives.
% of monthly/yearly sales quota.
Recognized on the
President’s List of top sales producers.
for providing outstanding client service and exceeding corporate objectives.
of Business Administration MBA
UNIVERSITY OF MASSACHUSETTS Dartmouth, MA
Bachelors of Science
in Human Resource Management
National Deans List
training in the areas of sales operations, marketing, relationship building,
MS Windows /XP,
MS Word, Excel, Access, Power Point, Lotus Notes, Outlook, FrontPage,