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<pre>Array ( [var] => cut_url ) </pre> Resume for Metta H. for Consultant / Telecommunications Services in Lagrange, Indiana. Search More Resumes for Consultant on #6LDJWT9ZR

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Resume for Metta H. for Consultant / Telecommunications Services in Lagrange, Indiana

Occupation: Consultant Industry: Telecommunications Services
Country: United States City: Lagrange
State: Indiana ZIP: 46761

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Metta H.



I am looking to obtain a position where I can maximize my multilayer of management skills, quality assurance, project management, training experience, customer service, and a successful track record in assisting clients in reaching their testing goals.

Summary of Qualifications

A resultsoriented, highenergy, handson professional, with a successful record of accomplishments in the testing environment, for the communication, pharmaceutical, insurance, cable and internet industries.

Professional Focus

  • QA Test Management
  • Project Management
  • Business Requirements Analyst
  • Experience

    August – September   EMC/Businessedge.  Worked as a consultant with companies such as Travel Channel, AT&T, Sprint, DST, ICG, Merck, Johnson and Johnson, Genuity, Cox Communications, Ameritech, Comcast, and Suddenlink as a QA Test Manager/ Project Manager or Business Requirements Analyst see descriptions below.   Projects were months to year in duration.

    Quality Assurance Testing Manager

  • Managed testers that performed Unit, System, Regression, and UAT Testing for all web applications from Test Plans developed for clients
  • Ensured testing team had test environments for test execution activities.
  • Ensured testing team developed test scripts with traceability back to the documentation and requirements.
  • Verified the development & execution test cases using Mercury Quality Center and produced reports for Project Team and Client management
  • Ensured test team executed test scripts in a timely manner and provided daily execution status.
  • Developed & edited web content text & graphics using the Vignette Content Manager application
  • Worked with offshore personnel for status of testing in the early morning hours at home and updated onshore team in the morning.
  • Work with development vendors and customer management with regard to testing activities.
  • Worked directly with the Business Analysts to review & validate requirements
  • Identified, documented and obtained approval for Test Plan for all testing activities on project.
  • Ensured all the stakeholders of the project are kept up to date on testing status.
  • Ensured project plan is accurate with testing activities.
  • Managed defects & defect resolution using Mercury Quality Center
  • Escalated any concerns to the appropriate stakeholders for resolution.
  • Ensured documentation and requirements are made available to entire team.
  • Worked with Application Delivery team, other resources, development vendors and other third parties as appropriate to obtain approval for test scripts prior to the start date for test execution.
  • Ensured testing team had test environments for test execution activities.
  • Ensured test team executed test scripts in a timely manner and provided daily execution status.
  • Provided support for identification and management of Risks and Issues relating to testing activities.
  • Provided support for identification of Risks and Issues relating to the project.
  • Documented and obtained approval for Test Completion Report, which included lessons learned to be taken from this project.
  • Project Manager 

  • Managed projects, from requirements to testing and implementation
  • Provide leadership, guidance, training, and mentoring to team members
  • Developed comprehensive project plans with milestones and deadlines to ensure successful project completion
  • Provided briefings to key stakeholders.
  • Worked with team members and stake holders in project scope definition, strategic planning, project planning and execution.
  • Ensured contract performance and SLA'sservice level agreements are managed.
  • Managed testing engineers and developers necessary to implement and sustain the project
  • Developed functional requirements and interviewing internal and external stakeholders.
  • Built business cases for technology solutions that meet financial and missionbased requirements.
  • Managed product development and implementation
  • Provided identification of Risks and Issues relating to the project

    July – August United Information Technologies as a consultant for numerous clients.

                        Verizon and Ameritech 

    Requirements Analyst

  • Facilitated cross functional problem solving meetings to understand, document and measure current processes
  • Gathered, analyzed, documented and validated the needs of the stakeholders
  • Participated on teams to assist in determining the best billing solutions for products
  • Wrote requirements to implement changes for the systems
  • Provided subject matter expertise for all products, and worked closely with IT/development personnel, product managers, regulatory personnel, customer service personnel, and legal staff


    Managed onshore and offshore India testing teams. The teams consisted in size from to testers. 


  • Purdue University
  • Ivy Tech

    Skills Summary

    Testing & Development Tools Mercury Test Director/ Quality Center,  LoadRunner, WinRunner/QTP, Vignette Content Manager
    Operating Systems & System Utilities Unix, Windows, Vista, Safari
    Database Management Systems MS Access,TOAD
    Commercial Software Service Order and Provisioning:  Granite , SOAC, MetaSolv TBS, Telcordia EXACT,

    Applications:  MS Office Word, Excel, PowerPoint, Visio, Project, Adobe Acrobat

    Web Applications:  Vignette Content Manager VCM

    OSS Connection:   ASRXchange, DSET ezConnect, exLocal, ezPreOrder, ezAcces s

    Billing Systems:  Convergys ICOMS and Infinys, CABSCarrier Access Billing

    Subject Matter Expertise & Other Skills Quality Assurance Testing System, UAT Execution Leadership

    Software Development Life Cycle SDLC knowledge

    Joint Implementation Agreement JIA/ Service Level Agreement SLA Development

    GUI Validation

    Work Order Management, Billing and Provisioning

    Change Management

    ILEC Certification and Implementation Testing – Access Service Requests ASRs,

    High Speed Data HSD QA

    EGateway Implementation and Application Training

    Operations and Maintenance Consultation

    Training Development & Delivery

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