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<pre>Array ( [var] => cut_url ) </pre> Resume for Esben Sjælborg J. for Consultant / Telecommunications Services in Copenhagen, Denmark. Search More Resumes for Consultant on Resumark.com #WU41J1875
 

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Resume for Esben Sjælborg J. for Consultant / Telecommunications Services in Copenhagen, Denmark




Occupation: Consultant Industry: Telecommunications Services
Country: Denmark City: Copenhagen
State: Hovedstaden ZIP: 2100



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Personal details  
Name Esben Sjælborg J.
Born th August , Esbjerg, Denmark
Marital Status Single, no children
Smoker No
Nationality Danish
Address Vordingborggade , . th,
  Copenhagen
  Denmark
Phone Mobile: +
  Landline: +
VoIP Skype id: esbenjen
Email
Competencies  
 
  • Development of technology based products for the residential and the business market. This includes pricing, product concept as well as definition of USPs and sales channels years
  •  
  • Launch of new products via cooperation with and training of sales, marketing and customer care years
  •  
  • Marketing of products via campaigns, internet, product sheets, PR and trade fairs years
  •  
  • Optimization of product portfolio via revitalisation of product platforms and phase out of products years
  •  
  • Project management by leading, managing, motivating and servicing project participants and stakeholders years
  •  
  • Compilation of market surveys, business cases, demand specifications, product descriptions and training material years
  •  
  • Optimization of cross organisational processes via definition and implementation of new routines and technology years
  •  
  • Understanding of and navigation in the telecom industry including technology, market, competition and internal processes years
  • Work experience  
    January – now Independent contractor, Various clients, Denmark
     
  • Interim management and consulting assignments
  • Development and execution of courses
  • Development and marketing of web concepts
  • April – December Product Manager , TDC Mobile, Copenhagen, Denmark
      Residential market and cross organisational: Management of various products in postpaid voice portfolio as well as initiation and management of cost and infrastructure projects.
     
  • Phase out of not marketed price plans with both residential and business customers. Result was substantial cost savings in IT and customer care as well as churn reduction.
  • Optimation of bills including new bill layout, bill fee and usage of bills as direct marketing medium. Result was additional revenue, cost savings, and more satisfied customers.
  • Revitalization of IVRplatforms for selfservice. Result was savings in customer care and more satisfied customers.
  • Introduction of ecommunication enabling customers to get invoices and order confirmations via email or safe box. Result was potential cost savings and satisfied customers.
  • Introduction of the first roaming repricing price plan for residential customers. Result was more transparent pricing and more satisfied customers.
  • Simultaneous implementation of and withdrawal of price plans. Result was timely implementation in IT and organization to everybody’s satisfaction.
  • September – March Product Manager, Sunrise, Zürich, Switzerland
      Business market: Development and management of the mobile data portfolio, introduction of mobile office products.
     
  • Management of circuit switched and packed switched data price plans. Result was increasing mobile data revenue.
  • Introduction mobile office solution for SMEs and one for and larger companies in cooperation with external partners as the first in Europe. Result was a unique selling point towards new customers and loyalty for present customers.
  • Management of virtual project team with participants from Canada, Germany and Switzerland. Result was timely implementation with the right functionality.
  • Marketing communications including development of brochures and participation in exhibitions. Result was awareness of the products.
  • February – September Product Manager , TDC mobile division, Copenhagen, Denmark
      Business market: Development and management of voice portfolio including pricing, conceptualization, implementation and launch of products as well as project management.
     
  • Management of postpaid portfolio and introduction of new transparent price plans. Result was new customers and increased loyalty among present customers.
  •  
  • Management and introduction of individual and automated discount concepts. Result was a dialogue tool for account managers and increased loyalty among present customers.
  •  
  • Development of secretary function and Zone/group concepts. Result was unique selling points towards new customers and loyalty for present customers.
  • August – February Program Manager, Esbjerg Business Academy, Esbjerg, Denmark
      Admission, management of learning process, external partners and trainee positions, lecturing, supervision on thesis and assignments
    March July Marketing Coordinator, Colorlux a/s, Esbjerg, Denmark
      Marketing plans, advertising, direct marketing, customer databases, sales support, etc.
    September January Consultant, The Business Secretariat of Ribe County, Esbjerg, Denmark
      Project development and management, information and marketing activities, PR, databases
    April September Researcher, The University Centre of South Jutland, Esbjerg, Denmark
      Research, analysis, writing papers
    February August Any odd jobs, USA
    September December Trainee, Roth Werke GmbH, Marburg, Germany.
      Market research on the Scandinavian market for the company’s products
    Degrees  
    September – October Executive MBA in innovation and leadership, Copenhagen Business School, Copenhagen, Denmark
    September July HD Graduate Diploma in Economics in Organisation and Management, The School of Economics and Business Administration, Kolding, Denmark
    September August M.Sc. in International Marketing, The Graduate School of Business Administration, Århus, Denmark
    August June B.Sc. in Economics and Business Administration, The School of Economics and Business Administration, Sønderborg, Denmark
    Certificates  
    January – August Various courses, various schools, Denmark and England
      Process consultant education and other courses in leadership and management
    September December Pedagogical certificate, The Danish Ministry of Vocational Education, Odense, Denmark
      Teaching and communication
    June October Intensive Course, Eurocentre, Madrid, Spain

    Spanish

    July September Selected courses, University of Buckingham, Buckingham, England

    International Economics, Microeconomics, Policies of the EC

    September July HF certificate, VUC, Esbjerg, Denmark

    Spanish

    August June HH, The Commercial School, Esbjerg, Denmark
      Commercial subjects
    Language  
    Danish Mother tongue. Communication in Scandinavian languages.
    English Speak, read, write
    German Speak, read
    Spanish Conversation level
    IT and Internet  
    Programs Advanced user of the Microsoft office package, Visio, MS Project. Eager user of other relevant programs
    Websites Experienced in designing, implementing and marketing websites.
    Google applications Google Analytics, Adsense, Adwords, Webmaster tools
    Web . Interest and knowledge about online networks, blog, instant messaging, VoIP, etc.
    Profile  
    According to colleagues Analytical, structured, systematic, proactive, continuous high drive

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