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P.O. Box , Kampala, Uganda.
Tel: + Email:
A Seasoned And Certified
Enterprise Applications SpeciA.st With Over Years Track Record Of
Achievement In Implementing, Managing and Supporting Diversified ERP
Applications, Business Analysis & Process Reengineering. Recognized
For Leadership In ERP, BI and Revenue Assurance Project’s Management,
Change Management Control, and Process Engineering. Equipped With Cross
Cultural Experience, While Working In Africa, UAE and Pakistan
Warid Telecom Uganda Manager Enterprise
Business Intelligence . years Current
Pakistan Cement Company LTD ERP Applications
Mobilink, PMCL. ERP SpeciA.st years
MPS Call Center Operations Lead year
A.gn Technology Inc. Data Analyst &
Managed Project budgets, resources
and hardware sizing for ERP & BI Applications.
Project Manager, Business
Analyst and administer for various applications & development projects,
ERP Migration From Oracle
Implementation of Business
Implementation of Revenue
ERP Oracle EBusiness Suite
i Implementation team of people, supporting users in office
locations across various business functions.
An inhouse developed Inventory
and POS Systems.
Training & development
program for staff to achieve Oracle Applications certification goals.
Managed The Business Intelligence
Team to Designed and provided reports to highlight trends, monitor fluctuations
and variations in order to quantify the organizations performance in
terms of revenue, sales, gross additions, dormancy and market share.
Conducted Group Wide enterprise
applications/systems assessments and comparisons, participated in selection
process, recommended solutions for enterprise wide deployment, and managed
Developed and Provided InHouse
support team for Oracle EBusiness Suite saving $,/Annually by
removing a support MSO with a vendor.
Participated in goal setting,
strategic planning, and capacity planning for the corporate IT department.
MBA Information Services, University
of the Punjab, Lahore, Pakistan
BSC Computer Science, University of
the Punjab, Lahore, Pakistan
CERTIFICATIONS & COURSES
Prince Practitioner &
Oracle Applications Certified
Foris Business Intelligence
Finance For NonFinancial
Prince Practitioner, AIM Implementation Methodology
Oracle Financials, Sales/Order Management & Supply Chain Modules
i & R
Business Process Engineering.
Telecom Uganda. Kampala, Uganda
/ – Current
Manager Enterprise Applications &
Managing ERP & BI Team
IT of , for employees, in locations
Managed & administered
the ERP Applications Implementation, Rollout and support
Responsible for Budgeting,
Hardware Sizing & Resource Planning.
Implemented and administered
training and development for the business users including application
customization for various departments
Pakistan Cement Company LTD,
Islamabad, Pakistan / –
ERP Application Consultant
Team Lead for the Oracle Supply
Chain Implementation Modules
Provided and streamlined processes
for the supply chain modules.
Created SLA & KPI’s
to maintained, monitor, and troubleshoot Oracle Application to maintain
smooth business operations.
Trained Superusers and users
on the Oracle Applications.
PMCL. Islamabad, Pakistan /
Team Lead for
the Oracle eBiz Suite Implementation where Setup, configured, maintained,
monitored, troubleshot the application to ensure compliance with the
business functionA.ty and requirement.
Lead a self designed Program,
Employee Productivity Education, which provided Mobilink employees nationwide
with readily available, scenariobased, prescriptive training on Mobilink
products and ITrelated technologies
Supervised Help Desk support
to employees & maintained all Business Applications at optimal
MPS Call Center,
Lahore, Pakistan / – /
Trained & managed The
Customer Support Department
Administered and implemented
the SOP’s in accordance with the requirements of the organization’s
clients , ESTN & Radiant.
A.gn Technology Inc,
Sharjah, UAE / – /
Managed plus colleagues
Dentists and Graphic Designers in daytoday operations of virtual
production, technical resources, analytical services, Customers’ requests
The job consisted of understanding
the consumer needs on an individual basis and then utilizing the training
and knowledge in executing consumer requirements on a inhouse developed
D software, TREAT.