Array
(
    [var] => cut_url
)
<pre>Array ( [var] => cut_url ) </pre> Resume for Hisham A. for Customer Support / Client Care / Telecommunications Services in Beyrouth, Lebanon. Search More Resumes for Customer Support / Client Care on Resumark.com #I86OVKHEA
 

Search Resumes

Post Jobs
 


Job Seekers:
Post Your Resume


 

Resume for Hisham A. for Customer Support / Client Care / Telecommunications Services in Beyrouth, Lebanon




Occupation: Customer Support / Client Care Industry: Telecommunications Services
Country: Lebanon City: Beyrouth
State: Beyrouth ZIP: none



View Complete Resume   Download Resume [
Array
(
    [name] => cut_url
)
PDF]
Share Share


< Back to search results Preview: For the complete resume and contact info please download it.

Array
(
    [var] => content
    [type] => preview
)
Array
(
    [var] => cut_url
)
Hisham A.
Aramoun, Aley Lebanon
Email:
Tel. : /
Objectives:
Seeking a challenging position in the area of telecommunications and network project / program
management within a global growth company with the opportunity to utilize my current skills and
experiences, and to broaden my horizon in the corporate environment.
Experiences:
Alcatel Lucent Sept – present
Software Customer Application Engineer OSS/BSS in ALCATEL LUCENT France, Lebanon
Branch:
ZSNCP/RFTS Remote Fiber Testing Service,ZAIN Operator, Saudi Arabia January
Present
POST: RFTS Integrator and engineer on site
> Inventory Management software ALU Product called CirceeAlarm
o Installation /administration regarding all the components of Circee Application.
o Integration / validation and testing patches on Circee Application.
o Installation of Circee Database Oracle G.
o Manage and training for data population and collection teams
o Circee Trainer for Customer Employees and NOC team Managed services.
o ALARM Module integrated with the OMS and EXFO Fiber Guardians
o Supervision of Fiber Alarms raised on the Network
o IT administration and database administration
Angola LNG Gas Plant Project IMBCI system, ANGOLA LNG, Soyo, Angola June –
present
Alcatel Lucent Australia and BECHTEL International.
POST: Microsoft Engineer and leading Engineer on site
> Responsible IMBCI Information Management and Business Computing Infrastructure
system maintenance and configuration MS Windows /bit.
> Leading the acceptance test with the customer.
> Installed preconfigured agent systems on desktops, laptops and hazardous
tablet PCs
> Support testing with another vendor Brock Solutions onsite
> Support the build and commissioning of conference room AV equipment PolyCom
Video Conference.
> Leading Wireless LAN acceptance test with the Customer and configuring outdoor and
indoor Access points.
MSN/BOSS Project OSS/BSS Solution Angola Telecom, Angola Feb –
April
POST: Local Project Office Manager LPMO and OSS Local Technical Project Manager
LTPM
> Managed Alcatel Angola local resources and employees.
> Inventory Management software ALU Product called Circee
o Installation /administration regarding all the components of Circee Application.
o Integration / validation and testing patches on Circee Application.
o Installation of Circee Database Oracle G
o Circee Trainer for local resources.
> Managing Inventory Data Population team leader Circee.
> Testing, validation on ALU product called Fault Management software FM.
> Testing and validation on ALU product called Problem Management software PRM.
> Installation, Testing and validation on ALU product called GSEM SNMP monitoring
software.
> On site Support for Network security.
> Leading all OSS Acceptance Tests with the customer.
> Windows Installation and administration.
CCBS Customer Care & Billing Solution STE Syrian Telecom Establishment Sept
–Dec
Responsibilities and tasks:
Supervision and Administration of a product named CIRCEE implemented by AlcatelLucent.
> Data population team leader.
> Installation and administration of Circee application client/Server on Microsoft
Windows
> Installation and configuration of Autodesk Mapguide and Geomap GIS.
> WebServices installation and configuration.
> Installation of several patches of Circee application Geomap, Autodesk Mapguide,
Database scripts…
> Management of migration of cabling and network process for STE.
> Training of CSO technical team members on Circee.
System and Network administration:
> Installation and administration of MS Windows .
> Remote sites preparation PCs and Network installation and configuration.
> Network cabling installation.
Ministry of Economy and Trade Jul –
August
Member of the IT Department staff of the Ministry of Economy and Trade at Beirut – Ras Beirut
sponsored by the United Nations Development Program UNDP – Project .
Banque Du Liban Aug –
Sep
Member of the IT Department staff of the Central Branch of “Banque Du Liban”.
Bank of Beirut and Arab Countries Jun –
Aug
Member of the IT Department staff responsible for network installation and administration at the
“Bank of Beirut and Arab Countries”.
Education:
|Degree |Major |College |Year |
|Bachelor of Science|Computer Communication|Business and Computer University | |
| | |BCU | |
|Lebanese |Mathematics |Aramoun Official Secondary | |
|Baccalaureate | |SchoolAOSS | |
Skills:
• IIS Internet Information Systems administration.
• MS Windows installation and administration.
• Oracle g, Toad ., MS SQL .MS Data Protection Manager, HP StorageWorks
MSL Ultrium Drive Library Configuration, ISA server , MS Certificate
Authority. HP Insite Control Environment.
• Working knowledge of MS Visual Studio .NET Framework, , Microsoft SQL Server
, Visio .
Professional Training:
• MCSE, Microsoft Certified Systems Engineer, granted certifications by New Horizons
Institute, Beirut Central District
Interests: Music, football and reading
References: Available upon request

Cancel
Not Enough Credits
Sorry, but you don't have enough credits to download this resume.

Purchase more credits
Not Available
Sorry but this resume is not available for download. Please choose another!

Close
Confirm Download

Would you like to download  for 1 credit?

You have  credits left.

Yes No 

Don't ask me again
Confirm View Complete Resume

Would you like to view  for 1 credit?

You have  credits left.

Yes No 

Don't ask me again