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<pre>Array ( [var] => cut_url ) </pre> Resume for Cynthia J K. for Customer Support / Client Care / Telecommunications Services in Cedar Rapids, Iowa. Search More Resumes for Customer Support / Client Care on Resumark.com #QBX8DSG6Z
 

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Resume for Cynthia J K. for Customer Support / Client Care / Telecommunications Services in Cedar Rapids, Iowa




Occupation: Customer Support / Client Care Industry: Telecommunications Services
Country: United States City: Cedar Rapids
State: Iowa ZIP: 52405



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View My VisualCV Online: Cynthia J K. B Ave NW Cedar Rapids, IA United States w: m: References Leonard Weems Superior Director Sales Operations Socket Mobile t: | m: Summary SKILLS: · Microsoft Office Programs: Word Excel, PowerPoint, and Access , Lotus Notes, John Tursi Executive Director Boys and Girls Club Superior · · · · · · clerical, word processing, spreadsheets, scanners, documentation and record keeping and using Quickbooks software. Strong in Customer Service effective written and verbal communication skills and active listening techniques. Ability to work in a fast paced, multitask environment with limited supervision Bookkeeping, research, writing and utilization of the Internet and creation of marketing brochures and materials Active Health Insurance license, ACT Work Keys; Platinum Status Star Performer with awards for Customer Service. Strong analytical and data analysis abilities, where I can review transactions and see data trends to resolve billing issues effectively. Jim O&;Hare Professional Job Counselor Iowa Workforce Development James.O&; Frank Varvaris Superior Disability Consultant Frank Varvaris and Sons Work History Jackson Hewitt, Kelly, Manpower, Adecco/Office Team/Pearson Staffing Agencies Cedar Rapids, IA, United States May Present Tracey Secquer Former coworker APAC Customer Services Peer Clerical/Customer Service Jackson HewittTax preparation. KellyData entry at Stamats and NCS Now Pearson. ManpowerAdministrative Assistant at Intermeccreated presentations for buyers and engineers, reports, presentations, updated HAZMat Material specifications and metrics. Reformatted text from McIntosh to Word Format for technical publications. Adecco Administrative Assistant at Alliant Energyresearched vendors and credit ratings for buyers utilizing Hoovers and Yahoo Finance, meeting minutes. Helped coordinate vendor fair to build data base for RFP&;s and reviewed RFP&;s received for completion and needed information and followup. PearsonCustomer service calls for educators needing assistance in order test materials and troubleshooted computer issues. Inbound call for tax preparers seeking help with Intuit software for Working Solutions from home. MidcomToyotaprocess maintenance coupons and maintenance transactions. OfficeTeamcustomer serviceAdtrack. Page of View My VisualCV Online: Residential Mortgage Network and Perpetual Savings Bankanalyzed credit reports and processing and tracking loan documents. APAC Customer Services Cedar Rapids, IA, United States Aug Sep Prior Authorizations Representative · · · · Awards for quality. Star performer. Health insurance license. Initiated prior authorizations for prescription drugs. Troubleshooted rejected pharmacy claims and performed formulary drug coverage computer searches City Laundering Cedar Rapids, IA, United States Jun Oct Sales Assistant · Set sales appointments weekly for sales rep and prospected leads. · Created marketing materials and promos and typed proposals for prospects. · Created tracking form that was adopted companywide PRC Cedar Rapids, IA, United States Jul Jun Inbound Sales Representative · Inbound sales of local & long distance servicesAT&T customers. · Trained/mentored new hires. MCI Worldcom Cedar Rapids, IA, United States Sep Jul Customer Service Representative · Sale of local and long distance phone service. · Troubleshooted phone repair issues. · Awards for quality and performance. Mc Leod USA Cedar Rapids, IA, United States Aug Sep Administrative Assistant · · · · Typed proposals Data entry of prospects Sent promotional materials to advertisers Ordered supplies Page of View My VisualCV Online: Education Ellsworth College Iowa Falls, IA, United States Aug May AAS, Retail Marketing UNI Cedar Falls, IA, United States Aug Dec BA, Marketing Hamilton College Cedar Rapids , IA, United States Oct Dec AAS, Accountiing Skills Word · · · · · Rockstar + Years Experience, Currently in use Software manuals graphics tables text formatting letters Excel · · · · · Rockstar + Years Experience, Currently in use Queries Charts Graphs Databases Sorts PowerPoint · · · · · Rockstar + Years Experience, Currently in use Presentations Graphics Charts Builds Slides Access Expert + Years Experience, Last Used years ago · Queries · Databases Page of View My VisualCV Online: Microsoft Outlook/Lotus Notes Expert + Years Experience, Currently in use · · · · · Access emails Send emails Track dates Set up meetings Create Appointments Customer Service Rockstar + Years Experience, Currently in use · Telecommunications industry · Awards for quality and performance This nextgeneration resume was created using VisualCV Page of

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