[var] => content
[type] => preview
[var] => cut_url
Received multiple Acclaim Awards in
by going above and beyond to resolve major issues.
“By far the most productive engineer…”
Excerpt from performance review
out of in overall performance metrics every year.
Curtis W. S.
a model or pattern of excellence
or of a particular excellence
Network Engineer position where years
of engineering, years of troubleshooting data circuits, and years
of training others will improve the customer experience.
Value to an Organization
Highly detailed engineer with a strong
background in designing, installing, and maintaining complex networks.
Able to grasp new technologies quickly to beat the competition to market.
Strong combination of high level system design with hands on troubleshooting
to component level
EMBARQ, New Century, KS
Provided guidance on the deployment
of new equipment via the development and distribution of a detailed
MOP that saved was distributed to engineering, planning, and installation.
Issued detailed project specifications
via Microsoft Office, Visio, and other programs that included Scope
of Work, Justification, and Engineering instructions and drawings
sections for nearly projects.
Participated in several successful
first office applications of equipment which entailed creating installation
standards, functionality testing guidelines, and acceptance procedures.
Secured a project worth $,
annually by creating product design materials for the customer.
Saved EMBARQ $, by developing
a MOP that allowed engineers throughout the country to quickly engineer
and deploy alarming systems.
Maintained detailed network
records to include network diagrams, circuit layout records, equipment
configuration records, and property records.
Engineered close to installation
activities and was responsible for managing an annual budget up to $,,.
Issued nearly service
orders within a month to establish a new IP backbone for EMBARQ’s
Las Vegas territories eliminating the need for core network expansion
and saving the company $, in equipment costs.
Deployed a WiFi network covering
square miles of the City of Henderson, NV which enhanced emergency
response services by deploying Cisco routers and several APNs.
Deployed the first Resilient
Packet Ring for Station Casino in Las Vegas under an extremely expedited
time frame under budget and on time.
Secured an annual contract
worth $, by working with outside vendors as well as multiple internal
groups to expedite the installation of a new RPR ring for Station Casinos.
Initiated a weekly call with
Installation and vendors if needed to track progress on each of my
+ active projects.
Created a detailed bill of
materials for each project and tracked the orders through internal and
external channels via automated systems and strong relationships built
with Supply Chain Management and vendors.
Assisted Florida in restoring
service after hurricanes hit the area from
Received an Air Force Achievement Medal for
establishing communications links vital to Typhoon Omar recovery efforts.
Curtis W. S.
NOC Technical Analyst II
Sprint, New Century, KS
Consistently ranked at the
top in a NOC staff of nearly by resolving the most trouble tickets.
Improved customer satisfaction
by performing remote troubleshooting and maintenance procedures eliminating
need for costly callouts.
Maintained EMBARQ’s wide
area network hardware by running remote diagnostics tests and leading
technicians through maintenance procedures to reestablish service minimizing
Designed and assembled electronic
circuits via breadboards in a lab environment.
Saved Dash small computer
hardware/office telecom equipment manufacturer nearly $, by taking
over all duties from a previous worker eliminating the need to hire
Took over production of
product lines, increased productivity by %, and increased quality
by % based on returns.
United States Air Force, Andersen
AFB, CO and Andersen AFB, Guam
Completed monthly routine
maintenance checks and calibrations on all production equipment as well
as test equipment
Expedited the switch to a
new automated switching system and saved $, in contract labor costs
by replacing the contractors as a trainer
Participated in the deployment
of the GPS satellite system by working remotely with military personnel
at tracking stations worldwide.
Execution – combining
a strong work ethic gained from the military with quick learning ability
to produce quality work quickly.
– grasping new technologies fast to beat competition to the market
as well as train coworkers and employees.
using experience as both a technician and an engineer to bridge gaps
and improve both communication and products
Technical Skill Summary
Microsoft Office, Microsoft Project,
development and maintenance of procedures, documentation, specifications,
and metric, experience with webbased ticketing systems, webbased projects,
HTML, T data circuits, T circuit providers, router and switch concepts,
and intermediate network trouble shooting procedures, technical writing
engineering standards, training aids, user documentation, project
documentation technical specifications, establishing and tracking milestones,
RIDE web based ticketing system.
Bachelors of Science in Electronics
DeVry Institute of Technology,
Kansas City, MO . GPA