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Unterman , PetachTiqva, Israel, T.Z.:
Tel: , ,
Highly skilled engineering
professional with extensive experience in product development, design
implementation and troubleshooting.
Organized and detailoriented, with a passion for quality and
strong customer focus, leading
to consistent and timely project implementation. Unique ability to
address and resolve challenging
technical issues in a variety of crossfunctional environments.
TelAviv University, TelAviv, Israel, B.SC
in Electronics Engineering.
Nortel, Air Port City, Israel, Network Engineering
engineering solutions presale and postsale to answer all
current and future customer needs regarding addressing and routing.
switch parameters and data according to customer requirements.
assistance to marketing, wrote application procedures and bulletins
for customers, and prepared Software CI.
and performed software upgrades.
Created and maintained
the Translations database of DMS and CSk
training for internal and external customers.
problems and provided support and advice to customers on
Telrad Telecommunication and Electronic Ltd. Lod, Israel,
Software Application Engineering.
Created and maintained
the database of DMS public switches in Israel and
list, switch parameters and data according to customer requirements.
Met with customers,
explained features, dialing plan standards that apply in the
national networks, trained and wrote customer documentation, provided
assistance to Marketing.
for installation, R.F.I planning, System Engineering, Power,
Answer to Request of Proposals.
for communication and R.F. equipment.
Qualifications and Skills
VoIP, TDM Public
Switching and related products.
Pre/post sale technical
in CarrierGrade environment.
Summary of Experience
new subscriber features and services in collaboration with customer,
marketing and technical teams, Created end user profile and method of
operation e.g. code activation, announcements and tones, Wrote Design,
Test and Implementation requirements, Wrote customer documentation,
Prepared Point to Point response for RFI and RFP bids, Technical assistance
to Marketing, Implement Regulatory Services e.g. LNP and Lawful Interception
Software Application Engineering:
Planned, tested and implemented
the Translations, Call Routing, Signaling e.g. CCS, PRI and Switch
parameters for VoIP Soft switches and TDM switches, Designed and implemented
features and services per market e.g. Israel, Palestinian Authority,
U.K, Papua NewGuinea, CostaRica, Chile, Bolivia, Ethiopia, Rwanda.,
Implemented the billing database per customer requirements, Provided
customer training focused on implementation dialing plans, tariff policies
and QoS, Provisioning of line services SIP, POTS, CLASS and ISDN,
Implemented new Intelligent Network IN services and features, Prepared,
tested and performed software upgrades in the public switches
UNIX, X, ISDN, ATM, TCP/IP,
Networking, VoIP Telephony, CCS, Regulatory services.
Available upon request