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RICHARD H. B.Eng C.Eng MIET
Thought Leader. Progressive career path in leading successful largescale organizational transformations and proven track record in implementing targeted action plans to maximize efficiency and profitability. ResultsFocused Relationship Manager. Experienced Customer Interface proactively builds topperforming teams and establishes key collaborative relationships with all levels of employees, from support staff to toplevel executives. Creator and motivator of diverse global teams for successful completion of projects. Business Performance Challenger. Critical thinker with an emphasis on process streamlining and business development/performance improvement. Consistently achieves business results as demonstrated by key indicators: increased productivity and operational efficiency while reducing costs.
CrossFunctional Team Leadership · Organizational Development · PMO setup · Program/Project Management Strategic Planning/Execution · Process Improvement · Negotiations · Problem Solving · Business Development Staff Training & Motivation · Change Management · Budget Allocation · Profit & Loss
Nokia Siemens Networks, Chicago, USA April Present National Operations Lead for TMobile Network Modernization Executing and fulfilling the customer contract for modernization of the TMobile network for GSM, UMTS and LTE. Senior technology and program management leader driving the deployment, integration, optimization and acceptance of ,+ base stations and corresponding core equipment. Interface to multiple business units to proactively ensure on time delivery aligned with NSN/industry standards and best practices. Created software and services delivery quality program Coordinating all activities relating to the program execution Implemented rd party supplier Quality and implementation standards Manage the financials for the Operations group and budget allocation Develped and resourced CTO group for site engineering and site/solution design End to end Project Business management and P&L responsibility Managed the training department for all technical and project training National Locations, + students Cost controlling and resource management Leadership and guidance for multiple market level project teams + Primary Operational interface to TMobile senior leadership team Contract management and Supplier selection for all rd party vendors and service providers Develop best practices, knowledge of project management processes, tasks and tools Identify and support new business opportunities SunCell Enery Corp., Richmond, USA Aug March Chief Operating Officer A Green Energy Systems, Design, Manufacture and Implementation Company. Reporting to the Chief Executive Officer and responsible for the company&;s daytoday operating activities, including; strategy & business development, revenue and sales growth; cost and margin control and monthly, quarterly and annual financial goal management. Identification of team structure and activities needed to implement the strategies successfully. Built business from ground up to contract awards with Major telecoms vendor for MEA Set Company up in Middle East and Africa: Headquarters set up in Dubai, UAE Developed and ran manufacturing plant in UAE with Partner company Headed up Product Development and R&D for two new Green Energy Solutions Interface with Investor community for further financing for ventures including BioMass Projects Demonstrate successful execution of business strategies for company products and services Recruitment of key personnel for company setup Develop and execution of operating policies to support overall company policies and objectives
Strategic planning and resource allocation execution plans and actions Subcontractor selection, contract management and business development for Iraq and MEA Implemented first `Solar Only Cell Site&; for region to budget and ahead of time NOKIA Inc., New York, USA Feb Aug Director Corporate Strategy, Strategy Deployment Spearheaded crossfunctional teams in the deployment of key strategies. Included projects such as; Next Generation Chip Set selection, Mobile Finance/Banking, Company Global Reorganization, Global PMO set up, Emerging Markets Business Development, Innovation Acceleration. Setup, define and run diverse cross Nokia and Partner teams. Built team structure and activities needed to implement the strategies successfully Program Manager for Open Source venture with Intel, Qualcomm, ARM, and TI Setup first project for Open Source working in Nokia Compilation of Executive Board presentations for progress and validity of deployment projects Team Lead for projects for delivery of execution plans and actions Ownership of Budget, Risk, Resource and Quality management of projects NOKIA Oy. Helsinki, Finland Oct Feb Head of Strategic Planning Developed and drove the Global Nokia strategy planning process across all the business groups as well as follow through of strategic implementation priorities. Created a new impactful strategy planning process for the reorganized One Nokia Integrated Company with new Units; Devices, Software, Markets and Central Development Office. Creation and Presentation of Company Wide Strategic Plans, Board Member approval st time presented Designed and Executed Strategy Planning Process throughout all of Nokia Global business groups Externally Recognized personally developed Global Strategy methodology; Published by Corporate Executive Board Drove substance creation for Nokia level strategy, managed Strategy groups across the company Strategy development, translation from strategy into implementation plans and follow through of priorities Executive Board and Nokia Board presentations of created Strategies and follow up Identification and analyzing trends and disruptions that have strategic impact to Nokia and driving appropriate actions Analysis of Strategic Priorities, OPEX and resource allocation decision management Analysis of Company structure suitability for Strategic deployment areas NOKIA Inc., White Plains, NY, USA May Oct Director for Integrations M&A, Enterprise Solutions Responsibilities included; integration of acquisitions into Nokia. These included Intellisync and Avvenu acquisitions. Creation and lead of integration teams + through the stages of acquisitioncompetence analysis, identified skills sets, training. As the Business and Team Lead, empowered to perform identification and resolution of integration process issues and escalation of business critical areas. Successfully Integrated Email and Cloud File Sharing Company to Budget and KPI&;s Responsible for Profit and Loss, set and managed the health of the business and performance with setting of KPI metrics and action planning methodology Reviewed Due Diligence findings for integration planning and for integration key risks. Defined and prepared integration blueprint, monthly management board integration reports and action planning for control and implementation of integration strategy Set the expectations and governance of team, communication, operating mode, interdependencies, facilitated and coordinated stream activities and interdependencies Defined guidelines for content/ report format required from integration team leads for integration blue print and project controls Assisted and trained new project managers, guided them through process Project timescale delivery responsibility continuously improved process during project and from lessons learned, close out meetings, tools and people Liaised with Global integration managers to update templates and tools to reflect improved work practices Revamped Marketing process to a closed loop system with Call Centre renewal NOKIA Inc., Atlanta, GA, USA April April Project Director for North America, Nokia Networks Led the largest infrastructure system deal Nokia had globally to the required Customer timescales, budget and quality. The Budget was in the region of .BUSD for the first years. Number one account for Nokia Networks globally in terms of revenue and profitability. Deliverables included; RF Planning, Transmission, IP & Switch Planning, Implementation of + BTS, + MSC, + BSC, + TCSM, OSS and full system Optimization Upgrade and expansion of the Cingular and TMobile GSM Networks in the South Region, securing relationships and seeking opportunities to grow the business. Responsible for Nortel & Ericsson Swap projects of + BTS and + BSC in months including EDGE upgrades Managed Project team +, recruiting, objective setting and developed personnel for the project team Responsible for Profit and loss for all regional projects $M+ Management of Customer Interface Responsible for Project Plan & timescale delivery
Controlled implementation of subcontractor equipment and service provision Negotiated contracts with customers and subcontractors, managing subcontractor contracts Approved contractual documentation for customers and subcontractors Responsible for quality and level of performance including contract KPI&;s Approved and issued project technical, process and procedure documentation NOKIA Inc., Dallas, TX, USA July April Head of Partner Management, Nokia Networks Managed largest subcontractor portfolio for operations in USA, Canada and Mexico. Produced and negotiated contracts with subcontractors ensured Contractual Performance Identified and selected Subcontract companies through approval process, RFQ production and process management Established, implemented and maintained order/invoicing process, contract amendments. Global and Country reporting Produced and maintained risk assessments for contracts Cost saving potential and efficiency in process development. Approved and issued process and procedure documentation Recruited, set objectives and developed personnel for the team NOKIA Ltd, England / Ireland / Germany / USA Jun July Various Senior Management Positions, Nokia Networks Various Project Management roles with budgets around .BUSD for discipline of RF Planning, Transmission, IP & Switch Planning, Implementation of + BTS, MSC, BSC, TCSM, OSS and full system optimization Global startup Project Manager for large scale and complex projects as well as trouble shooting for problem projects Implemented UMTS/G Turnkey/Partner strategy in Europe Middle East and Africa EMEA Created multiple G project readiness assessments, audits and provided new project start up support Managed &;Start up&; project rollout for the GSM change out projects for two mobile operators in Ireland Responsible for the full implementation of SDH Network for London Underground with associated PDH Access Multiplexers and LAN based Network Management. Multiple projects for Department of Transport, Emergency services, Gas & Electricity Utilities and Rail environment, Fixed and Radio networks
British RailRacal Telecommunications Ltd. York, England Jun Jun Various Management Positions Senior Project Design Assistant. PABX and PDH network design and build Test and Commission Engineer. Responsible for sign off, of Telecoms Network design and Implementation Graduate Engineering Management Training. Year training and development for Senior Management positions
CERTIFICATION & EDUCATION
Chartered Engineer MIET PMI Project Management Professional Leeds Metropolitan University. England. Honors Degree in Communications Engineering Hons
PROFESSIONAL DEVELOPMENT & TECHNICAL TRAINING
Soft Skills Training: Mentoring & Coaching Skills, Customer First Workshop, Customer Relationship Management, Excellence in Service, Service Excellence People, Quality, Profit, Presentation Skills Workshop, Change Management Project Management: PM Week, PM PROMA Module , Advanced Project Management, Building Effective Customer Relationships, Developing Teams and Cross Cultural Understanding Workshop, Contract Management, Customer Based Project Team Development, Business Contract Law, Business Development, Management of Turnkey Projects, Account Team Development, Bid Management, Leadership skills, Finance & Control, Six Sigma G / LTE Training: UMTS/LTE Overview, UMTS Networks, IP Telephony Basics, GPRS Basics, GSM Systems, Mobile Data Additional: Green Energy Systems, Nokia Transmission Products, A.T.M. Principles, GPT iSLX PABX Maintenance and Installation, S.D.H. Principles, Digital Microwaves, Nokia DX Switch, MITEL SX PABX Inst. and Maintenance, TETRA Systems, ISDN Principles, MSC/BSC/BTS Interworking, Local Area Networks, Microwave Planning, Computer Networks, XDSL Projects, IP for Telecoms Languages: Portuguese Brazilian Level proficient
Setup and run notforprofit company for developing countries to establish Green Energy Programs with communities and develop skills and owner operated industry programs.