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<pre>Array ( [var] => cut_url ) </pre> Resume for Kristina O. for Executive Manager / Telecommunications Services in Yerevan, Armenia. Search More Resumes for Executive Manager on Resumark.com #6H8N7V7Q4
 

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Resume for Kristina O. for Executive Manager / Telecommunications Services in Yerevan, Armenia




Occupation: Executive Manager Industry: Telecommunications Services
Country: Armenia City: Yerevan
State: Yerevan ZIP: 0010



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  Kristina O.
   
 
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WORK EXPERIENCE  
 
April up to now Dominant Holding advertising agency      

    

Title: Owner/Director 

  • Registration of the company
  • Development of company strategy, define its goals and objectives, and managed its operations
  • Financial Management. Development of company budget
  • Promote BTL services and ATL services in the local market
  • Business Development. Coordination and supervision of the projects
  • Negotiations and contracting with key & strategic partners
  • April up to now Bemobile InterMobcom Moldavia   

    Title: Director 

  • Business Development. Coordination and supervision of the projects
  • Financial Management. Development of company budget
  • Negotiations and contracting with key & strategic partners
  • Partnership with Orange Armenia, VivaCellMTS, Beeline, etc
  • Aug Jan Integrated Trade Marketing ITM/ IMS Holding Moscow   

        

    Title: General Director and Head of Caucasus Region 

  • Launched of the Operations in the Caucasus Region
  • Registration of the local company
  • Started up company from the scratch, defined its goals and objectives, and managed its operations up to date
  • Promote BTL services merchandising, salesbrand promotion, etc and ATL services in the local market
  • Development of the strategy along with the Sales targets and forecasts
  • Development of company budget and monthly, annual reports
  • Business Development. Coordination and supervision of the projects
  • Negotiations and contracting with key & strategic partners the main partner Beeline / Armentel – mobile operator
  • Market development activities with key clients and distributors
  • Managing a network of more than Point Of Sales
  • Managing staff of employees.
  • June – Aug CornetAM / ComstarUTS                                                            Yerevan, Armenia

    Title: Sales and Customer Care Department Director  

  • Defined goals and objectives of Sales and Customer Care Department, and manage its operations.
  • Development of the Sales Strategy along with the Sales targets and forecasts
  • Develop, manage and motivate Sales and Customer Service Department employees split into units Corporate sales, Retail sales and Distribution Channels, Customer Care and Call Center
  • Maintain close cooperation with Marketing Department to support the fulfilment of mutual objectives
  • Development of Corporate Sales/ key account practices and systems to cope with the needs of customers with continuous up and cross selling activities
  • Attract new corporate clients along with set sales goals. Negotiate and sign contracts with key & strategic partners
  • Develop and manage a network of distributors/dealers and POS
  • Monitor all related operations of financial, legal, or administrative nature.
  • Direct and monitor sales activities in the market and POSs.
  • Monitor availability and presentation of advertising materials in the market
  • Monitor Service Centers  Activities and ensure smooth operation
  • Ensure efficiency and high quality customer interactions. Ensure continuous contact with customer and analyze feed back 
  • Organize customer needs surveys.
  • Experienced with ISP concepts, products, and services
  • Propose and develop new policies and procedures
  • Develop all kind of sales weekly, monthly reports
  • May, – May, KTelecom CJSC / VivaCell                                                Yerevan, Armenia

    Title: Head of Sales Unit  

  • Started up the Sales Unit from the scratch, defined its goals and objectives
  • Managing a network of more than dealers and Point Of Sales. This includes all related operations of financial, legal, or administrative nature
  • Managed to acquire more than corporate clients with continuous up and cross selling activities
  • Managing a staff of employees split into two sections Corporate and Distribution Channels
  • Development of the Yearly Sales strategy along with the Sales targets and forecasts
  • Development of the Sales yearly budget and the yearly report to compare the real spending against the predicted budget
  • Managed several key projects that involve several Units and departments Prepaid subscribers registration, prefix launch, etc.
  • Design and follow up implementing all kind of Sales daily, weekly, and monthly reports needed for different purposes Analysis, monitoring, trends etc. to make sure that objectives are met as planned
  • Supervise monitoring of sales activities in the market and POSs. Evaluate dealership applications and sign agreements with the best candidates
  • Development of Corporate Sales practices and systems to cope with the needs of customers and achievement of goals and objectives
  • Propose and develop new policies, procedures, plan and direct company’s corporate sales activities
  • Negotiations and contracting with key & strategic partners
  • Market development activities with key clients and distributors
  • Experienced in products and services development Marketing, Sales promotions, and communication
  • Good experience with Telecom concepts, products, and services
  • Skilled in planning, reporting, and documentation
  •  
     
    March

    March

    Eurasia Foundation                                                            Yerevan, Armenia

    Title: Head of Administration 

  • Design and follow up on the implementation of the EF/Armenia Administration and People Management Policies and Procedures
  • Providing assistance and support in the recruitment, orientation and development of the staff of the EF/Armenia. Development and implementation of staff capacity development plans
  • Office inventory management
  • Supervising the maintenance of the office building, furniture and facilities, including contract arrangements and relationships with landlord, local providers and suppliers
  • Procurement of office furniture, supplies and equipment. Organization of bids
  • Organization/ arrangement of conferences more than people, seminars, retreats etc…
  • Supervision of the Administrative staff and Office Support Staff, including temporary administrative service providers
  • March – March “Abide Web Technologies” Ltd                                          Yerevan, Armenia

                                      

    Title: Executive Director 

  • General management of the company
  • Strategic Management and Business Plan Development
  • Setup new strategies, policies and procedures
  • Commercial negotiations and sales management
  • Development and maintenance of contacts with local business community, media and Government.
  • Negotiations and contracting with strategic partners, local and international organizations
  • Marketing research and identification of new potential clients
  • Project setup, design, budgeting, development and management: “IT development in arts and culture” project, financed by the grant $ from OSIAF, Armenia won in the competition.
  • Organization of thematic roundtables, nominations, shows and presentations
  • September  March “Zigzag” Ltd                                                                       Yerevan, Armenia

    Title: Office Manager 

  • Office logistics operations
  • Travel arrangements
  • Business correspondence with foreign counterparts
  • Company official web site/online shop creation and maintenance: translation of technical characteristics for all goods, taking pictures of the goods, pictures processing, making animations/collages
  • Daily refreshment of data, data gathering, computer processing
  • Translation of technical passports of the goods and other translations
  • November – June “Air Wings” Airway agency                                  Yerevan, Armenia

    Title: Office manager 

    April November Armenian Water Supply & Sewerage Enterprise             Yerevan, Armenia

    Title: Leading specialist of International Affairs

    EDUCATION

     

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