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<pre>Array ( [var] => cut_url ) </pre> Resume for Dusko K. for Executive Manager / Telecommunications Services in Skopje, Macedonia. Search More Resumes for Executive Manager on #D2B7M8N7D

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Resume for Dusko K. for Executive Manager / Telecommunications Services in Skopje, Macedonia

Occupation: Executive Manager Industry: Telecommunications Services
Country: Macedonia City: Skopje
State: Centar ZIP: 1000

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Ilinden A
Skopje, R. Macedonia
Tel. + , email:
Plaxo / XING / LinkedIN / Naymz: Dusko K.
Career Highlights
IPKO Telecommunications, Prishtina, Kosovo
• Chief Technology Officer September – August
Toucan ICC Skopje, privately held Infomation, Communication and Consulting co.
• Technical Director and owner April – present
TMobile Macedonia AD Skopje
• Chief Information Officer – February
• Chief Information Technology & Customer Services Officer –
MobiMak AD
• Chief Information Technology & Customer Services Officer –
Macedonian Telecommunications, MobiMak
• Deputy Director, Technical Operations –
Macedonian Telecommunications, MobiMak
• Head of Billing and Customer Care –
Macedonian Telecommunications, MobiMak
• Associate, Acting Head Billing and Customer Care –
Koda AD
• Technical Director –
Macedonian Telecommunications, Department of Telecommunications
• Telecommunications Engineer, Associate, Various Roles –
Professional Interest and Objective
Experienced CIO / CTO with extensive project, finance and organizational management skills in
Information Technology / Network Technology / Product Development / Customer Services. Focused on
business agility and transformation in communication and technology industries. Excellent mix of top
management consulting years and operational accountability as CIO / CTO of multinational telco
groups years.
My goal is to transform the Technology into an effective enabler of growth through reliable operations and
innovation, while reducing costs through consolidation and retirement.
Enthusiastic, selfmotivating, analytical and professional, with broad international experience and diverse
working background in Information Technology / Network Technology and Product / Process
Development in the area of Telecommunications. Excellent knowledge of the communication industry and
players in Macedonia and the region. Extremely fundamental and conscious, with excellent work habits
that contribute to any project assigned. Excellent communication skills, corporate presentation and culture.
Well organized and team player, very capable of managing and leading others to achieve management
based objectives.
Numerous courses, seminars and congresses in the field of Telecommunications & Computer
Bachelor of Science, Electronics and Telecommunications Electrotechnical Faculty at the
University Sv. Kiril i Metodij Skopje, Department of Electronics & Telecommunications
Gymnasium "Josip Broz Tito" Skopje
Presented and lectured in number of seminars, conferences, workshops of the GSM industry and TMobile
group of companies
Introduction to Oracle SQL, SQL*Plus & PL/SQL
Administer Oracle dB
Advanced SQL & SQL*Plus
Develop Applications with dB Procedures
UNIX Utilities and Commands
Digital UNIX System Administration
Professional Experience
Telecommunications industry experience
IPKO – Prishtina, Kosovo, Fourplay Operations GSM, fixed telephony, Internet and
September – August : Chief Technical Officer
Managed the Technical Area of IPKO Kosovo with + employees and annual budget of +M€.
Formulated and executed the company’s overall, integrated technical strategy in cooperation with the
technical staff, internal business clients and senior management, in accordance to the strategic business
directions and budgetary constraints of the company.
Provided the overall enterprise information and technology needs for the organization. This includes
overseeing all technical strategy, architecture, systems analysis, convergent billing system, application
development, database development, systems administration, database administration, and technology
operations activities, including systems hosting and systems maintenance.
Provided to organize an adequate scope of resources both in terms of quality and quantity in an overall
efficient and customeroriented organization.
Analyzed and organized the procurement and deployment of major missing technical items needed for
reliable and quality operations: Cable Modem Termination System, MPLS transport network, GSM
extensions, Data Storage solution.
Set the business planning and budgeting process and imposed previously nonexistent budgetary discipline
with the processes of purchase ordering / approval / invoicing / payment.
Finished the deployment of a year project of convergent realtime billing system; optimized the technical
solution while retiring redundant components and set the support arrangements in full scope %
Revised the major technical expense items while saving % of the OPEX budget.
Successfully transferred knowhow and defined most important business processes including Business
Case planning, Quality Management, Reporting system, IT Policies and procedures.
Set the fundamentals for Telekom Slovenia Groupwide technical council, technical cooperation, service
and platform sharing and transfer pricing principles.
Reorganized the team to provide quality, reliable operations and motivated employees, while setting the
targetsetting matrix previously nonexistant.
Toucan ICC Skopje, privately held Infomation, Communication and Consulting co.
April – Technical Director and owner
System design and system integration, functional development and system outsourcing for Mediation,
Provisioning and Enterprise Application Integration middleware for telco, banking and public sector.
Managing the organization comprised of consultants and developers that are either being permanently
employed or on a perproject basis and that operate, develop and maintain infrastructure for major telco
entities in Republic of Macedonia.
TMobile Macedonia AD Skopje, GSM Mobile Operations
April – February : Chief Information Officer
September – April : Chief Information & Customer Services Officer
Corporate Management:
Managed the Information Technology Area at TMobile Macedonia, consisting of the following functional
units, with + employees:
Information Technology
• IT Infrastructure
• Rating, Billing & Payment
• Service Platforms, Messaging, Content platforms
• Enterprise Resource Planning / Business Intelligence
• Customer Relationship Management / Partner Relationship Management
• IT Security, Networking & Data Privacy
Until April managing the Information Technology AND Customer Services CS areas at TMobile
Macedonia, consisting of the following functional departments, each with + employees:
Information Technology Customer Services
• IT Operations Call Centre
• Billing & Rating Major Accounts
• Products and Services Collection group
• Management Information Systems VIP / Demo group
• IT Development Fraud Management
• Intercarrier Relations and Regulatory Affairs ProActive group
• IT Security Correspondence and Complaints
Developed and implemented strategies and plans related to Information Technology and Customer
Services that fulfill corporate mission statement, business objectives and operational plans; Nowadays T
Mobile Macedonia is a fullfledged GSM / ,G network with ,M+ subscribers and +% market share
and ISO : / ISO QoS sertification.
Developed accurate and timely Strategic, Business and Operational Plans for implementation of systems,
solutions, products and services, as devised by the corporate and business process planning.
Managed and coordinated implementation of network, systems, services and processes infrastructure and
organization, with a total budget of up to + M EUR/year %of the corporate total and with +%
workforce of the Corporation. In this capacity, responsible in front of the Board of Directors of TMobile
Macedonia previous MobiMak / Macedonian Telecommunications and TMobile International Joint
Ventures management / Deutsche Telekom South Eastern Europe technical management.
Coordinated and managed relations with external partners, carriers, service providers, vendors and

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