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<pre>Array ( [var] => cut_url ) </pre> Resume for Javier G. for Executive Manager / Telecommunications Services in Mexico, Mexico. Search More Resumes for Executive Manager on Resumark.com #WI3DBERL6
 

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Resume for Javier G. for Executive Manager / Telecommunications Services in Mexico, Mexico




Occupation: Executive Manager Industry: Telecommunications Services
Country: Mexico City: Mexico
State: Distrito Federal ZIP: 05260



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JAVIER G.
Adolfo L–pez Mateos , M‰xico, DF
Telephone: ... Mobile: .... email:
Telecommunications & IT Business Development and Operations
Marketing & Strategic Planning Product / Customer Life Cycle Project Management
SUMMARY
Experience in business development and operations management for domestic and international
companies. Development and execution of business plans and marketing and sales strategies with solid
track record in profit increase and sustained growth in sales. General management budget, financial
results and staff development, channel management and marketing partnerships with high emphasis in
customer satisfaction.
• Development and implementation of strategic plans for telecommunications and information
technology products and services;
• Start up operations, development and implementation of business and operations plans;
• Key, global and government account management with annual sales quotas exceeding USD $
million;
• Partner and channel management for corporate services and mass markets with sales/subscriptions
over , transactions per month;
• Customer engagement for new business development. Demand creation and solution selling.
PROFESSIONAL EXPERIENCE
MAXCOM TELECOMUNICACIONES – Public Telephony Director
Development and implementation of comercial and operation strategies for a nationwide network of over
, pay phones. Responsible for marketing, installation & repair, network operations center NOC,
materials and costs of the business unit, including budget management and P&L. Managed a team of over
staff and income US$ Million and expenses budget.
• Service accreditation in the market to increase revenue while cutting expense for an EBITDA of % in
% higher that .
• Creation and implementation of a new tariff structure enabling Maxcom to compete in new markets and
increasing usage by %.
• Carrier relations to grow the network using GSM and TDM technology.
• Streamlined the process of Trouble Ticket reducing downtime and the frequency of visits to each
phone.
• Developed the value added strategy to leverage a +k point of sales network, enhancing service
perception and increasing the number of calls and transactions.
GARGOLA TRADE – Consultant
Consulting, advisory and project management for information technology, telecommunications and trade
facilitation projects. Marketing, promotion and sales of products and services. Contract negotiation.
• Team leader and project manager for the development of a multimillion proposal for the Mexican
Government. Engagement and creation of a consortium of companies from different nationalities.
• Service level agreements and price negotiations with mobile carriers for the introduction of a platform
that downloads application using the G mobile network.
• Consulting and project leader for the customization of logistics applications provided through
the Internet.
CRIMSONLOGIC Regional Manager , Marketing Manager
Startup operations in Mexico. Marketing and business development of egovernment and trade facilitation
services and solutions. IT consulting for Government and Corporate prospects. Channel and business
partners development.
• Development and implementation of the business plan focusing demand creation in specific
markets, allowing the company to reach a steady invoicing level, comply with yearly sales quota making
Mexico«s operation independent from Corporate in Singapore.
• Project manager for large, complex projects including management of teams located in different
locations as well as integration of different technologies.
• Engaged with Mexican and US Customs authorities to implement a project of creation and emission of
electronic documents providing access to a market of million transactions per year.
Javier G.. Page
SKY – Deputy Sales Director
Regional sales and operations responsibility. Developed and managed the distribution network and direct
sales channels, marketing strategies and support for customers and channels. Budget and staff
management.
• Increase of yearly sales by %, improving also the invoicing process and consolidating as the leader
region in the company.
• Decreased service cancellations by % and reduced activation time by focusing in customer
satisfaction and better quality of sales.
• Decreased the cost of sales by implementing an alternate direct sales channel.
CISCO SYSTEMS – Global Service Manager
Managed the support and valueadd service sales in Mexico and Central America through partners and
direct sales. Developed service programs for different technologies and comply with service level
agreements for each customer, attaining highest customer satisfaction grades.
• Exceeded an annual sales quota of USD$ Million.
• Negotiated service and support contracts, both proactive and reactive, ensuring equipment replacement
in a maximum lead time of hours with onsite personnel, propelling sales and curbing equipment
delivery costs. Bolstered inventory levels of equipment, improving service levels during postsales
service.
• Increased service sales penetration by % in equipment sales.
IRIDIUM – Business Partner Manager
Responsible for crafting commercial strategies and channel development including technical and marketing
integration and sales support.
• Developed and certified a network of service providers and roaming partners in Mexico and Central
America, enabling the roaming function between the satellite network and the mobile networks GSM to
CDMA and TDMA and standardizing their invoicing and telecommunications systems.
• Negotiated terms and conditions with partners and trained over sales representatives in sales
and marketing strategies.
AVANTEL Senior Brand Manager
Product Manager for residential telephony and data services, including dial, internet dial up and calling
cards. Responsible for the marketing and business plan, development and implementation of products and
promotions, public relations, financial analysis, management and sales support.
• Developed and launched promotions and campaigns for residential long distance services, increasing
the use of the network and hence invoicing while decreasing disconnections by %.
• Developed and launched value added services, new to the Mexican market. Developed business and
marketing plans that led to an increase of % in new customers and invoicing of additional services
with existing customers by %.
EDUCATION
• Master of Science in Telecommunications MS, University of Colorado at Boulder. Fulbright
Scholarship.
• Bachelor of Science, Mechanical and Electrical Engineering BSEE, Major in Electronics and
Telecommunications. Universidad Nacional Aut–noma de M‰xico.
PERSONAL
Languages: Fluent in English
Training: “Enterprise IP Telephony”, “Negotiation Techniques” and “Strategic Selling,” among others.

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