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<pre>Array ( [var] => cut_url ) </pre> Resume for Fouad A. for HR / Recruiter / Telecommunications Services in Sanaa, Yemen. Search More Resumes for HR / Recruiter on #6HHJPYI6J

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Resume for Fouad A. for HR / Recruiter / Telecommunications Services in Sanaa, Yemen

Occupation: HR / Recruiter Industry: Telecommunications Services
Country: Yemen City: Sanaa
State: Sa ZIP: 00967

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  }Fouad Abdulhaq Saeed AlAghbari

St., Sana’a.

Phone: +


  Personal Information: 
  • Date of birth: .
  • Marital status: Married.
  • Nationality: Yemeni.
  • Contact Numbers: +
  • Professional email:

    Career brief:

    Years of work experience as detailed:

    years in Human Resources, Personnel and Development Unit. Years of Work Experience in Customer Relations & Credit Control.  


    Adding a new experience to my career path, and being connected to a great institution is a powerful attachment to anyone’s career and other work will be a great familiarity to be added to my takings, priorities and the expected major of a life time.   

    Work experience:  

  • Training Coordinator HR Training & Development Unit, SabaFon – Current:

    Job responsibilities:

  • Update and monitor Training Database related to training Local & Abroad.
  • Receive Training Requisitions from all departments regarding any needed training.
  • Liaise with the Finance and Administration Departments in processing traveling documentations
  • Liaise with the traveling executive in HR in relation to employee traveling for training.
  • Coordinate and negotiate training courses and facilities with international training centers and organizations.
  • Liaise with the Legal Coordinator in signing the required legal documentation for training contracts.
  • Implement the training policy and control international and local training documentations and archiving.
  • Assist Training Specialist in implementing the training plan.
  • Ensure updated and comprehensive training personnel files for all staff.
  • Assist in training locally organized and work closely with other training coordinators in any domestic and internal training courses conducted on site
  • Prepare the required input to be included in the HR Monthly Report.
  • Other functions related to the position as required by the line manager.
  • Regular Account Coordinator Customer Care dep’t. & Sales, SabaFon – :

    Job responsibilities:

  • In charge of the Normal, Normal and Post Transfer client types.
  • Manage, direct and control specified tasks in order to accomplish stated goals.
  • Establish and implement short and longrange organizational goals, objectives, policies and action plans and procedures; monitor and evaluate performance and effectiveness.
  • Utilize the automated system to get required information and provide reports to superiors.
  • Communicate and coordinate with other units for getting some tasks done.
  • Monitor the CCBS autosuspension and release, spotting out any problem and wrong actions, such as that problem that happens when generating every month’s bill, contacting the ITBilling after reporting these problems to my superiors.
  • Observe unauthorized actions made by other units’ executives such releasing unpaid bills lines, adding wrong services or changing Tariff Plan for the lines under the types that I am in charge of.
  • Generating Credit limit Report for my types twice a day, checking and spotting wrong and fraud Credit Limit changes, modifying according to the deposit amount and emailing the persons who made such fraud actions.
  • Credit Limit Report to find out if any lines exceed the limit with no action taken by the CCBS.
  • Generate the Balance Report in a daily basis for getting statistics when needed.
  • Generate a Deposit and Refund report to check changing of the deposit amount.
  • Prepare and send the SMS Notifications to the regular payment types’ clients.
  • Release the fully paid Suspended> lines.
  • Checking lines’ accounts when suspecting problems or receiving complaints and forwarding them to the responsible units to take the needed action.
  • Prepare and send weekly, monthly and annual reports, and when needed, to our superiors.
  • Worked for United Insurance Company for a short period before joining SabaFon. .
  • Worked for Taj Sheba hotel as a help desk assistant .



  • Faculty of Arts and Languages Sana'a, Yemen. English language major

    Training Courses 

  • Access Basic & Intermediate  at Ultimate, that been held in June .
  • Communication Skills & Work Pressure Management at ROCHD, which held in  July .
  • TOT Training of Trainers at Qurtoba for Training which held in July .
  • Human Resources Fundamentals at AbuGhazaleh & Co. Consulting, Member of Talal AbuGhazaleh Organization TAGorg, which held in June .
  • Credit Management and Collection, at International Experts Training Center, which held in August .
  • keeping Customers for Life  at Consultancy, Management & Training House CMT, intensive course which held in October .
  • Nokia Training for Handsets at high levels, at Nokia Academy.
  • Microsoft Word at AlKhirbash IBM, in August , grade Very Good.
  • Microsoft Excel at the British Institute for Languages & Computer in April , grade Excellent %.


  • Fluent English language.
  • Arabic language Native.

    Skills and participations:

  • Computer and web designing skills.
  • Participated in Marketing Promotions for SabaFon’s commercials.


  • Taimoor Shaia
  • Personnel & Development Supervisor, SabaFon

    Mobile: +  

  • Adel Aliee
  • Customer Relation & Credit Control Supervisor, SabaFon

    Mobile: +  


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