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<pre>Array ( [var] => cut_url ) </pre> Resume for Tolulope A. for IT / Technical Support / Telecommunications Services in Lagos, Nigeria. Search More Resumes for IT / Technical Support on Resumark.com #5WO3NJFWV
 

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Resume for Tolulope A. for IT / Technical Support / Telecommunications Services in Lagos, Nigeria




Occupation: IT / Technical Support Industry: Telecommunications Services
Country: Nigeria City: Lagos
State: Lagos ZIP: 234



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Tolulope Olajide A.
PERSONAL DETAILS
Sex: Male
Date of birth: April ,
Nationality: Nigerian
Contact Address: No. b, Ajose Street, Mende, Maryland, Lagos NIGERIA
Mobile No: +
Email:
Languages: English and Yoruba
Marital Status: Married
OBJECTIVE
To run information technology as a tool for delivering corporate goals in a manner that is both efficient and effective.
STRENGTHS
• Selfdriven
• Open minded team player
• Strong problem solving orientation
• Ability to learn new things concepts, technologies and procedure fast
• Good communication skills
• Prepared to work independent and highly selfsufficient
• Capable of working under pressure
• Ability to commit to accepted tasks
WORK EXPERIENCE
MULTILINKS NIGERIA August –Till Date
POSITION: OPERATIONS SPECIALIST D & W Operations: Windows Enterprise Servers
• Install, Configure, Maintain and Admninister Microsoft Technologies Enterprisewide.
• Administration and Maintenance of Active Directory.
• Exchange administration, maintenance and troubleshooting.
• Backup Exec Symantec configuration, installation and troubleshooting.
• Administer and Maintain Sharepoint Server .
• Maintain, monitor the SIM Registration application and its SQL Database.
• Remote support applications and techniques e.g. VPN, RDP, MSRA etc to over users on the Network.
• Server maintenance on Windows Server /.
• Assist in evaluating the impact of new software and operating systems being considered to impact current
infrastructure.
• Responsible for maintaining the daily operations of the Office Communication Server
.
• Resolve issues arising from Group Policy.
• Install, Administer, maintain and monitor Microsoft Forefront Security Server/Clients.
• Application of knowledge to identify & solve problems.
• Distribution of Microsoft Patches/Updates using WSUS, SCCM
MULTILINKS NIGERIA May – July
POSITION: OPERATIONS SPECIALIST: End User Support
. Resolve all LANWAN incidents within agreed SLA
. Deployment of Security Patch with critical patch coverage of % of all active PCs
. Email Configuration/Setup Staff
. Incident and Request resolutions within agreed SLA
. Document procedures for PC, OS standardization and applications installation
. Ensure and maintain consistent antivirus and updates with % coverage of all active PC’s
enterprisewide
. Information Systems asset/inventory management
COMPUTER WAREHOUSE LIMITED [CWL SYSTEMS] July to May
POSITION: INFORMATION SYSTEMS IS SUPPORT ENGINEER TO MTN NIGERIA
• Provision of IS Support to MTN Nigeria designated Offices and Connect Stores
• IS Asset Management
• LAN administration
• Email setup for all MTN staff
• Train endusers in the use of IS devices and IS applications
• Initiate and maintain unique communication strategies with endusers on a variety of IS related issues
including developments in applications, systems, security and expected downtimes
• Installation and update of McAfee antivirus ePO agents
• File and Email Server backup management, monitoring and reporting
• Create solutions for service delivery and disaster recovery
• Incident and Request management in compliance with laid down policies and procedures
• Perform escalation process in line with agreed policies & procedures
• Install, Configure & Support MTN IS enterprise applications
• Visit designated sites to ensure smooth operation of IS related devices and applications
APPLICATIONS USAGE:
Windows Exchange Server /, Microsoft office, BMC Remedy, Veritas Backup Exec Software, McAfee
antivirus, Microsoft Office Sharepoint Server , EScan, Microsoft Forefront Client Security, Microsoft Forefront
Protection for Exchange, Microsoft Data Protection Management DPM, Active Directory Rights Management
Services, WSUS, SCCM
HARDWARE USAGE:
Dell, Compaq, IBM, Hewlett Packard, Desktops, Notebooks, Printers & Servers
OPERATING SYSTEMS:
Windows XP, Windows Server , and R, VISTA, Windows
PROJECTS:
MULTILINKS DATA PROTECTION MANAGEMENT FOR EXCHANGE SERVER
MULTILINKS ACTIVE DIRECTORY RIGHTS MANAGEMENT SERVER
CWL/MTN NIGERIA SUN MICROSYSTEMS THIN CLIENT OPERATION/ADMINISTRATION PoC
QUEUE MANAGEMENT APPLICATION FOR MTN SERVICE CENTRES
I.T CONNECT LIMITED August to July
POSITION: SALES & SUPPORT ENGINEER
• Sales and Support of HP, Leibert and Cisco hardwares
• Deployed and Implemented Microsoft Products & Technology based on clients’ organizational requirements
• Developed a reliable customer care relationship with clients, with a significant increase in customer base
• Attended promptly to the technical problems of clients, which resulted in aftersales customer satisfaction
GBADE OGUNLANA MINISTRIES April – July
POSITION: TECHNICAL SUPPORT SYSTEMS & MEDIA
• Supervised the weekly production of two TV programmes
• Suggested methods of publicity that increased the Ministry’s outlook
• Installed and Configured varying system/network hardwares and software
• Performed maintenance checks on system equipment
• Specified and purchased equipment that bolstered both media and system efficiency
• As a part of a team, organized structures that proved effective in the daytoday activities of the Ministry
• Engaged in other aspects of technical support as it relates to Systems requirement and maintenance
PROFESSIONAL QUALIFICATIONS
CompTIA Security+
Microsoft Certified Professional
Microsoft Certified System Administrator MCSA: Messaging
Microsoft Certified Technology Specialist MCTS: Configuring Microsoft Office SharePoint Server
Microsoft Certified Technology Specialist MCTS: Windows Server R, Desktop Virtualization
Microsoft Certified IT Professional MCITP: Enterprise Messaging Administrator
SKILLS
Configuring and Administering Active Directory
Installing, Configuring and Managing a Microsoft System Centre Configuration Manager SCCM Server
Managing and Maintaining a Microsoft Windows Server / Environment
Managing and Maintaining a Microsoft Exchange Server /
Administration of Microsoft Office Communicator Server
Configuration and Operation of LANs
Installing, Configuring and Administering Microsoft Windows XP Professional, VISTA, Windows
Installing, Configuring and Updating of McAfee Antivirus ePO, EScan agents and Microsoft Forefront Client Security
Installation, maintenance and upgrade of hardware facilities and accessories
Configuring a Microsoft SharePoint Server
Basic Understanding of a Unix system
Proficient in Microsoft Office suite
TRAINING
Prince Management Foundation & Pra

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