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<pre>Array ( [var] => cut_url ) </pre> Resume for ibrahim A. for IT / Technical Support / Telecommunications Services in amman, Jordan. Search More Resumes for IT / Technical Support on #AEVPX5Z68

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Resume for ibrahim A. for IT / Technical Support / Telecommunications Services in amman, Jordan

Occupation: IT / Technical Support Industry: Telecommunications Services
Country: Jordan City: amman
State: Amman ZIP: 11194

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Amman Jordan Mob
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Talented IT & Billing professional with a proven record of accomplishment in implementing
products and services , leading tasks and projects , and supporting business goals and
objectives. Expertise in steering the execution of IT Operation AND business Products, services,
offers, Point of sale, Quality and testing, Users support and business processes and procedures,
documentation and training, and provide business consultancies, and achieving organization’s
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Senior Billing System Administrator, – Present
Job Summary:
Combining Business experience and knowledge of Billing systems and Telecom Applications I
take the responsibility of the billing system and interconnect as my experience enable me to
ensure the best implementation of new products, services and Offers. Also using the business
experience to lead several projects such as VOBB and G.
Main Responsibility & Highlights
• Manages the process of determining user requirements across the business, undertaking
the technical design, development, setup, installation and support of software solutions,
financial and technical
• Plans, schedules and runs Rating Engine based on company rate runs, including
correction of rating failures, resubmitting rating jobs, unloading and rerating events,
identifying reasons of event rejection and correcting them for reprocessing
• VOIP Gateway Interconnect Billing operation and Analyzing and
Provisioning using
USHACOM billing system.
• Managing broadband mediation between the switch and billing using USHACOM
mediation system.
• GSM Interconnect System operation and Analyzing and Provisioning using
• Managing GSM mediation between the switch and CRM, GSM billing and interconnect
systems using HP mediation system.
• Applies predefined parsing rules on CDRs Distribute parsed CDRs to end
• Generates various reports out of billing schema based on business
requirements. Plans,
Performs and reports on daily operations, and maintains procedures for daily operation.
• Acceptance test for all the modules in the new ISP billing system.
• Test all the new plans, offers and products as provisioning and billing wise
testing the
Flow between the billing system and the switches and servers for ISP and voice services
Which include mapping MML commands for the Switch soft switch/IN provisioning.
• Monitors the performance of the billing engine and takes appropriate action if any
performance degradation
• Plans, schedules and runs billing engine based on company bill runs, including
generating test bills, verifying them and generating final bills, correcting any
• Ensures the integrity of support systems prior to implementation through rigorous testing
and prepares accompanying operating manuals for end user training and application.
• Handling all ISP retail billing functions Offers, Plans, Products, Rating, and
Billing run.
• Handling Bill formatting and designing.
• Responsible for the national and international settlement, including dispute,
reconciliations and bill run monthly settlement.
System Administrator, –
SIGMA Consulting Engineers – AMMAN, JORDAN
Job Summary:
Handle all Support and Network issue, also act as support team leader for all system.
Main Responsibility & Highlights
• Building and administering of network systems.
• Managing, supporting team members responsible for end users in client/server
architecture systems.
• Responsible for managing network planning, installing servers, administration and
troubleshooting in addition to HW/SW technical support.
• Advanced to leading small team of engineers and network analyst role, to provide IT
leadership for the company technology infrastructure located in three facilities
nationwide, Manage largescale enterprise migration projects, systems conversions and
performance tuning and monitoring of applications/systems. Help set longrange
technical direction and capacity plans.
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. BSc. Electrical / Telecom. Engineering
Microsoft Certified Systems Administrator MCSE
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• Excellent knowledge of telecommunication services and technologies.
• ISP Billing and customer care system UNICORN knowledge.
• Lead International Billing Systems.
• Lead collection Mediation Systems.
• G Project coordinator
• Troubleshooting/ Problem Solving
• Testing/Scripting/Documentation
• Technical Writing Manuals/System Specs
• Leading several tasks & projects.
• Managing all Technical parameters, products, services.
• C++, Java, Oracle Forms, Oracle SQL, PLSQL, MS VISIO.
• Operating System: WINDOWS NTXP , UNIX , MS server
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• SUN Solaris , STS Training Centre. Essentials and administration August till
• C++ programming, Mu’tah University.
• Windows network administration, in Engineering Training Centre ETC.
• Oracle Database g: SQL Tuning Workshop Center ETC.
• GSM Essentials and practice. Engineering Training Center ETC.
• Oracle G, G Database.
• Communication skills, Time management and Stress management
• IELTS Certificate Dec .
• Oracle Forms Mar
• Art of living center Yuga, art of breathing
• Date of birth //
• Marital status Married
• Citizenship Jordanian
• Languages Arabic English
• Driving license Jordanian D/L
• Any further information will be gladly furnished upon request

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