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A position in the
field of Telecommunication Technology TCT such as Networking, Digital
communication, Electronics, Information Theory or in a position utilizing my academic
background, that provides an opportunity for both greater responsibilities
and future advancement. Taking into consideration the advantage of working
in the field of Customer Care since I have twoyear experience in
PALTEL Call Center as Supervisor.
Name: Mohammad Saleh
Date of birth: ,
Place of birth:
finished two semester
MBA from AlQuads UniversityAbuDias
in Telecommunication Technology TCT, from Arab American University
Jenin with Good grade.
Secondary School Certificate
with very good Grade from AlShahed Ezat Abu Rub Secondary School in
Network coordinator, for the period between February until
Service Center Supervisor
for the period between April, until February, .
Customer Relations Management System's Seibel users' training with
the role of a Super user .
Other Related Professional
as Engineer in Paltel and Jawwal Companies Ramallah.
service in Paltel – Jenin.
hours in Telecommunication
Technology laboratories in AAUJ.
CCNA, from Galaxy
Institute for Information TechnologyRamallah.
Network and System
Administration, hour course in Mar,
from National Institute for Information TechnologyRamallah
Installation and Digital Telephone Switching, from Hassib Sabagh Center
of Excellence in AAUJJenin.
Call Center and
Back Office Managements , form Tsmart Consulting –Jordan.
Work force managements,
form Tsmart Consulting – Jordan.
Written and Spoken.
English: Very good;
written and spoken.
Good overall computer
knowledge and skills, and a good experience in using Microsoft Office
Word, Excel, PowerPoint, and Access, Matlab, HTML and Internet overall
DOS, Windows /XP, Windows Server , windows vista, and basic
Unix Red hat.
References will be furnished