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<pre>Array ( [var] => cut_url ) </pre> Resume for Vasanthi K. for IT / Technical Support / Telecommunications Services in Shah Alam, Malaysia. Search More Resumes for IT / Technical Support on Resumark.com #OI9YLOMAB
 

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Resume for Vasanthi K. for IT / Technical Support / Telecommunications Services in Shah Alam, Malaysia




Occupation: IT / Technical Support Industry: Telecommunications Services
Country: Malaysia City: Shah Alam
State: Selangor ZIP: 40170



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Vasanthi K.

, U/D, Jalan Setia Impian

Setia Alam,

Shah Alam,

Selangot.

Phone +

Email

Objective A position that would utilize my years of expertise and experience in telecommunication Industry and Information Technology World.
Profile Comprehensive business and Technical Skill and expertise in Telecommunications Industry as well as Project Management

Strong commitment to achieving goals

Highly motivated and dependable

Strength
  • Very well versed in the functionality of Interconnect Settlement System, Postpaid Billing System
  • Well Versed and Solid Knowledge of Prepaid Solutions
  • Writing of short shell scripts to ease the job of analysis
  • Project Management Skill, highly committed in delivering project based on the cost, timeline and quality. Also knowledge of Microsoft Project for project definition, planning, monitoring.
  • Good in Analysis and Troubleshooting, to solve issues.
  • Also knowledge on network structure and equipment for ensuring a quality solution.
  •   April – ToDate                DIGI TELECOMMUNICATION, Malaysia 

    Position: Business Analyst in Billing Support System

  • Evaluate projects for feasibility and understanding of problems, risks and alternative solutions for Billing Support Systems
  • Perform requirements gathering and analysis for improving and/or replacing systems
  • Implementing and assisting in designing analyses that will identify business requirements related to people, processes and technology
  • Perform conceptual design and formulation of architecture base on requirement specification
  • Business proposal justification and presentation to management
  • Lead, mentor and work with Project Manager and Technical Analyst to define scope and implement solutions
  • Provide guidance and training for technical engineer
  • UMobile Sdn Bhd April – Mar                                                                                   UMobile Sdn Bhd 

    Position: Assistant Principal Engineer

    Department : Billing Management Intelligent Network & Recharge System 

  • Leading the team of separate systems, Intelligent Network and Recharge System
  • Manage the full cycle of Implementation for Intelligent Network which requires requirements gathering and finalizing requirements, specification and interaction with vendors, feasibility study, design review, system acceptance and migration of service.
  • Similarly, manage the full cycle of Implementation for Recharge System, consist of VOMS Voucher Recharge and MPOS Pin less Recharge which requires requirements gathering and finalizing requirements, specification and interaction with vendors, feasibility study, design review, system acceptance and migration of service.
  • Handling the Intelligent Network Operation Support.
  • Consult and advice users on systems’ designs and feasibility of having the required features, in terms of Product and System.
  • Solutions Inc Aug –April                                                                                Solutions Inc 

    Position: Operation Support Lead 

  • Manage the entire Operational of Content Management Platform for Celcom
  • Manage the customer on the operation aspect of the system
  • Manage the team that’s handling the Level for customer
  •  
      Sept – Aug                DIGI TELECOMMUNICATION, Malaysia 

    Position: Snr Analyst Programmer 

    Prepaid Team Sept – Oct

  • Prepaid Operation Support to ensure Prepaid Service Availability , involve in day to day monitoring and also troubleshooting.
  • OnCall/Standby for Prepaid Operations during off Office hours
  • Testing of new Services and upgrade
  • Technical Lead of Projects
  • Technical Lead for IN Phase Part Project which requires QA and user acceptance testing of the software and ensuring deliverables is as per requirements and also gather new requirements. Also assisted testing and monitoring during the migration.
  • Technical Lead cum Project Manager for Talktime Transfer Project. Talktime Transfer is a service for prepaid users to transfer credit to another user. The project required gathering and verification of project requirements, interaction with vendors on the requirements and deliverables, feasibility study on design and capacity, performed functional testing, user acceptance testing, load/performance test, managing resources and migration.
  •  

    Prepaid PlanningNov – Aug

    Role : Project Manager 

  • Project Manager for Prepaid Related Projects, which requires requirements gathering and finalize requirements, specification and interaction with vendors, feasibility study, design review, verification testing, user acceptance, load/performance testing and migration of service, including handling of project team and all other preparation.
  • Responsible for the architecture of the end to end solution for a said project.
  • Also handle the network structure for Prepaid projects.
  • Consult and advice users on prepaid systems’ designs and feasibility of having the required features, in terms of Product and System.
  • Monitor and incharge of  Prepaid Capacity, based on traffic forecast and usage. Involved in Prepaid Capacity Upgrade Project.
  • Projects Handled
  • Project Manager for a new Reload service for Prepaid Users with project duration of months. Integration of this service involved Bank, SI and DiGi. The entire network architecture 
  • Beyond MTV Powerpack, this involved development, scripting, testing and migration.
  • Prepaid Capacity upgrade projects to meet the new technology and market growth.
  • Project team for DiGi New Prefix
  • Project Manager and Technical Lead for few ongoing projects which requires analysis and feasibility studies on the requirement and impact on the current system and liaise with vendors to implement.
  •   Nov –Aug                     Starhub Pte Ltd, SINGAPORE 

    Position: System Analyst/ Senior System Analyst 

    Development and Testing Nov –Aug

  • QA Testing of new Products and Services for Postpaid Billing, BSCS
  • Handled Development of Comptel Mediation System for new projects/products requirement and QA Testing
  • Performed software upgrade from V to V of Comptel Mediation Device for inhouse developed module, which involves development of software to V, QA testing and implementation.
  • Accomplished implementation of Prepaid Reporting System Project which requires user requirement studies and development of Gui with Oracle Forms. Also handled development of one of the back end modules using Pro C
  • Handled GUI Development and implementation for Dunning System Project. This whole project involved development of Gui with Oracle Forms i and integration with the back end modules for sending and receiving information. Running of processes and reports generation were automated from Gui.
  • Handle Shell Scripting for automation of processes.
  • Employment Sept –Oct                     Maxis Mobile Comm, MALAYSIA 

    Position: Software Engineer 

    Interconnect Settlement Sept – Oct

  • Monitoring the smooth run of batch programs and rating engine.
  • Conducted Initial User Acceptance Test on new Version of Interconnect        Settlement Systems.
  • Analyze Call Detail Records CDRs especially rejected CDRs to reduce the    percentage of rejected thereof reduce revenue foregone as well as report any   unusual traffic.
  • Conduct CDRs comparison between Operators to investigate disputes raised       by any party.
  • Provide Adhoc jobs and support to users like preparing reports and checking of the CDRs.
  • Education –  Universiti Sains Malaysia Penang, Malaysia

    Bachelor in Computer Science

    IT and Other Skills
  • UNIX – Intermediate
  • Oracle Forms – Intermediate
  • Shell Scripting – Intermediate
  • PL/SQL – Advance
  • Project Management
  • Training Attended
  • PL/SQL
  • Project Management
  • Shell Scripting
  • Time Management
  • Availability months

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