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<pre>Array ( [var] => cut_url ) </pre> Resume for Robert H. for Manager / Supervisor / Team Leader / Telecommunications Services in Mississauga, Canada. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #2QVKSNK8C
 

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Resume for Robert H. for Manager / Supervisor / Team Leader / Telecommunications Services in Mississauga, Canada




Occupation: Manager / Supervisor / Team Leader Industry: Telecommunications Services
Country: Canada City: Mississauga
State: Ontario ZIP: L5M 8A1



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Skyview Street , Mississauga, Ontario LM A, Canada Robert H. Objective Obtain a position where I can further maximize my skills. Telecommunications Services / Manager / Supervisor / Team Leader Experience Jun Present Bell Canada Motivate agents to retain customers. Excellent leadership skills and solid knowledge on the products and services Bell sells, I am able to influence agents. Key Accomplishments Coaching agents Execute effectively on a daily basis coaching programs Motivate employees. Effectively manage and elevate the customer experience Sep Jun Bell Canada OEM Associate Scarborough, Ontario Team Coordinator Toronto, Ontario Provided analysis that supports senior management decision making. Liaised regularly with crossfunctional leaders to forecast future performance targets, review past performance and set priorities to drive improved results in the delivery of Bell products and services. Produced reports for business unit performance vs. objectives. Partnering with Directors to resolve variances vs. plan. Apr Sep Bell Canada Contact Strategy, Resource Associate Toronto, Ontario Responsible for establishing the performance objectives for a regional Sales team of employees who contact customers daily to secure new business. Utilized forecasting & trending models to predict call volume & develop call lists. Tracked team performance vs. objectives & liaised regularly with Sales Managers to trouble shoot & resolve variances vs. plan. Jun Apr Bell Canada Computer Support Associate Toronto, Ontario Responsible for developing productivity reports for a Sales team of employees who contact customers daily to secure new business. Tracked employee activity to populate daily reports & bring visibility to the performance level of the unit. Performed queries to investigate/resolve discrepancies between captured & actual sales activity. Feb Jun Bell Canada Direct Marketing Associate Toronto, Ontario Responsible for providing customer service to residential clients as well as selling Bell products & services. Resolved customer complaints, answered questions in a courteous & timely manner & moved `browsers&; to `buyers&; as one of Bell&;s top performing Direct Marketing Associates. Education Sep Jun Humber College Business Management Program completed. Bachelor&;s Degree Etobicoke, Ontario Skills Team Player Detail Oriented Analythical Microsoft Office Proficient Proficient Proficient Proficient Languages Hungarian Serbian English Intermediate Proficient Proficient References Other Available upon request I will be glad to discuss my interests and hobbies during interview. This resume was generated online at Resumark.com. Go to to get paid for your resume!

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