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Technology Industry Sales
I am a sales professional with years of technical sales experience including years in the mobile technology and retail sales industry. Expertise includes both account management and new business development representing various products and services. Sales background involves consultative selling throughout long sales cycles. Multiple level sales processes includes product management and marketing, using knowledge of technology integration, as well as developing quotes, negotiating contracts, client presentations, and selling value of partnership.
:: Started my own retail business of cellular phones services and accessories working on weekends at an open air market in Los Angeles in .
:: Open my first retail storefront in . Created a training program with sales strategies to increase the bottom line from $, to $,, and the best year was with $,. All the strategies were targeted towards increasing retail sales.
:: Companies serviced throughout my years in business included ATT, Cingular, Nextel, Sprint, TMobile, Verizon, Boost, and various prepaid carriers.
:: Expanded the line of services to include repairs and unlocked phones.
:: Created a series of incentive programs to keep my sales team motivated to do their best.
:: Managed and trained sales team to aggressively pursued new prospects, and offered value added services to current customers resulting in an overall company growth of % during and % during .
:: Implemented a sales training program with hands on approach riding along with the sales people to improve sales techniques and customer relationship building skills while working for a Hispanic publication.
Management and Leadership Skills
Skilled in negotiations, able to resolve differences. Capable of communicating with staff in all departments and at all levels. Able to train experience people and develop highly effective sales teams. Personable but firm professional with a good sense of humor and a strong sense of success.
Strategic Sales / Customer Service
Collaborated with sales representatives on sales calls and provided the support to close the deals. Maintain customer relationships through service, reports, and continuous ROI analysis. Seek Value Added opportunities as well as competitive knowledge to increase partnership value.
Performed product marketing functions such as trade shows and customer presentations at various industrial sites. Trained customers and sales force in the use and programming of the equipment. Performed installations and troubleshooting.
Monitored and tested water samples to ensure optimal performance. Establish an onsite customer training program and a sales training program.
J&M Mobile Technology, Gardena, CA to
Business Owner Telecomm Sales
El Clasificado, Los Angeles, CA to
Director of Sales and Marketing
AmigoLink, Baldwin Park, CA to
H. Consulting, Redondo Beach, CA to
Creative ComputersMac Mall, Torrance, CA to
BETZ Laboratories, Trevose, PA to
District Sales Equipment Marketing Engineer
University of Pittsburgh, Pittsburgh, PA
B.S., Chemistry, Minor: Math
:: Hardware: PC and MAC systems
:: Software: MS Office, MS DOS, Windows, and various PC programs
:: Foreign Language: Spanish Speak, Read, and Write
Elected Board Member, Latin Business Association
Board Member, Women in Management
Society of Hispanic Professional Engineers
PITT Alumni Association