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<pre>Array ( [var] => cut_url ) </pre> Resume for ahmed R. for Manager / Supervisor / Team Leader / Telecommunications Services in kuwait city, Kuwait. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #AN6NCGM24
 

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Resume for ahmed R. for Manager / Supervisor / Team Leader / Telecommunications Services in kuwait city, Kuwait




Occupation: Manager / Supervisor / Team Leader Industry: Telecommunications Services
Country: Kuwait City: kuwait city
State: Hawalli ZIP: 000



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Ahmed R. Mohammed Ali Setuhi Mobile in UAE: + Mobile in Kuwait: + Email: Nationality: Egyptian Marital Status: Single Date of Birth // Languages: Arabic native, English Very good Profile A highly efficient and innovative OPERATIONS AND MARKETING MANAGER with more than years experience and extensive experience of supporting sales departments by reviewing, developing, defining their overall marketing strategy. Can relate well with people at all levels and has the flexibility of working well as part of a team or individually, conscientious and driven with a positive attitude, hands on approach and keen to progress in a challenging, fastpaced and rewarding environment. Now looking forward to a making a significant contribution to a company that offers genuine opportunities for progression. Skills and Abilities * Very well versed, excellent leadership qualities and committed to work. * Able to work independently, initiatively and as a part of teamwork to tight deadlines/schedules. * Able to handle several projects simultaneously, and can shift priorities as needed. * Highly organized with a strong background in marketing and sales. * Experience with data analysis, interpretation, and report preparation. * Effective presentation skills with the ability to deliver training and conduct Training Needs Analysis. * Strong understanding of customer relations and able to build rapport easily. * Excellent attention to detail and accuracy with proof reading ability. * Enthusiastic with high energy levels and a positive attitude. * Track record in the development and implementation of integrated campaigns. * Able to quickly understand customer needs and to deliver timely and costeffective solutions. * Advanced IT skills MS Word, Excel, PowerPoint, Outlook, Access, C+, Photoshop, Action script, HTML, front page, operating systems Windows, MAC, Linux Career History October to Present Mobilink Kuwait MPAY Marketing and Operation Manager Mobilink is a Value Added Service Provider and software development company offering global software products. MPAY is a mobile payment service available only through Mobilink * Full responsibility for developing and improving business and day to day operations. * Managing processes and policies in support of organizations mission * Conducting market analysis to identify customer needs with respect to Mobile payment * Restructure the process of subscription and registration to assure more convenient environment for the customers and more efficient sales process. * Enhancing customer experience through building a complete client interaction program welcome calls, follow ups, free gifts...etc * Acting sales manager: Recruiting and training sales agents, planning and implementing sales strategies, preparing sales schemas and tracking sales performance in quality and quantity. * Acting as call center manager: making sure day to day operations are going smoothly, ensuring that the calls are routed and handled effectively, resolve problems with employees, handle customer complaints and deal with technical issues * Strategic and tactical marketing planning * Implementation, management & review of marketing campaigns, activities and events. And Making sure that campaigns run to deadline and on budget. * Online campaigns, web site, use of digital/social media * Identifying key marketing opportunities. * opening new channels and opportunities for distributing the service and establishing partnerships with retailers * Account manager for the operator ZAIN Telecom and handling the payments and financial process. * Mobile application management: Supervising the development of KNET mobile application first eGov mobile payment application in Kuwait, coordinating between developers and clients, full responsibility for testing and delivery of the applications Dec to Sept Mobile Shop, Cairo, Egypt Senior Consultant marketing and operations * Implementing a complete market research qualitative and Quantitative to assure the successful introduction of mobile shop in Egypt. * Call center training on telemarketing and how to induct a complete research based on customers feedback * Overseeing and managing financial budgets * Training sales representatives on Mobile operating systems and brands, assisting in creating a training program for sales. * Assisting in reviewing CVs, shortlisting, managing interviews and the entire selection process. * Developing new business, establishing new contacts and maximizing new revenue streams. * Advertising posts appropriately drafting and placing professional adverts using wide range of media. * Maintaining accurate records and personal statistics for review against performance targets. Aug. to Aug Marketing markets, Cairo, Egypt Operations manager * Establishing the Company operations and policies, setting targets and helping creating the budget plans * Developing a marketing team to implement strategy & delivering on objectives. * Marketing Researches qualitative/quantitative/mystery shopper * Handling marketing activities for clients, Ex: booths, marketing campaigns * Acting as a key account manager for multiple clients * Constantly improving business development activities for clients * Reviewing CVs, shortlisting, managing interviews and the entire selection process for the new employees * Develop new business, establishing new contacts and maximising new revenue streams. * Monitoring & reporting to senior managers on the effectiveness of strategies/campaigns * Maintaining accurate records and personal statistics for review against performance targets. Jan to March The Art Review magazine, Cairo, Egypt Sales and Marketing manager * Creating strategic sales planes and supervising the implementations * Carrying out effective research & intelligence into competitors & other magazines. * Developing a marketing and sales team to implement strategy & delivering on objectives. * Develop partnerships & relationships with third parties to meet strategic objectives. * Overseeing and managing financial budgets * Establishing new contacts and maximizing new revenue streams. * Management of sponsorships of different sections of the magazine Career Achievements and Rewards * Best Marketing performance in ZAIN Kuwait and Info Connect distributors exhibition * Triple the MPAY subscribers number in all events compared to previous years * Increase in MPAY revenue by % in one year * Managed to win the best booth award in Techno Print for Unipack * Managing ECWR campaign in , Egypt biggest campaign against SH. * Researches for Olympic Group that was the base for launching products like water dispensers and water filters. * Art Review magazine won the best new comer award in . Extracurricular activities AIESEC: international NGOrganization for youth exchange * : HR team * : Marketing and Outgoing exchange Teams * : Vice president for Information system for AIESEC Alexandria Education From Sept. to June : Certificate: Bachelor of Engineering Degree in "Computer Engineering" University: Arab Academy for Science and Technology and Maritime Transport Alex, Egypt From Sept. to July : Certificate: General Secondary With percentage of .% School: el Gamel School Kuwait Interests :: Sports: Football, volleyball, Basketball, and tennistable. :: Hobbies: Reading, listening to music, traveling and technology. References Furnished upon request

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