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<pre>Array ( [var] => cut_url ) </pre> Resume for joseph Y. for Manager / Supervisor / Team Leader / Telecommunications Services in Bad Homburg vor der, Germany. Search More Resumes for Manager / Supervisor / Team Leader on #JDXRVLX1Q

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Resume for joseph Y. for Manager / Supervisor / Team Leader / Telecommunications Services in Bad Homburg vor der, Germany

Occupation: Manager / Supervisor / Team Leader Industry: Telecommunications Services
Country: Germany City: Bad Homburg vor der
State: Hessen ZIP: 61352

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Joseph Y. Jakob Lengfelder Str.   Bad Homburg, Germany                                                                                                             

IT Systems Administrator, Network Systems Architect, 

Network Engineer for Data, VoIP, Video, and Internet  


Architecture, Engineering, Implementation, and Support of Internet, WAN / MAN / LAN networks Video Conferencing, VoIP, Multimedia Services and Processes Developing
Change Control and Infrastructure Management Team Leadership /Motivation / Development
IT Systems Security Management Mediation between technology and business experts.


MS in Telecommunications      

  University of Colorado, Boulder, Colorado, USA 

  MS in Telecommunications     

State University of Telecommunications, St Petersburg, Russia  

   CCNP Cisco Certified Network Professional        since  

   CCNA Cisco Certified Network Associate        since  


  • Significantly grew business volumes by aggressively identifying best vendors within target markets. Over years of business development experience in technology and service delivery fields.
  • Built strong, transferable executive level business relationships by providing excellent, valuedriven customer services to broad range of clients.
  • Increased market competitive rating of division by developing new network product offerings.
  • Identified and analyzed growth opportunities through market analysis, product development expertise, and keen business instincts.
  • Built strong business relationships by providing excellent, value driven customer services for internal and external customers.
  • Led crossfunctional teams of senior managers through establishing new lines of business with subsequent dramatic revenue growth and multimilliondollar savings.


  • Processes / Application Protocols:
  • VoIP, SIP, RTP, RTCP, MGCP, H., Megaco, FTP, HTTP, DNS, SMTP, Telnet, SNMP  
  • Transport Protocols and LAN Technologies:
  • TCP, UDP, ATM, FR, X., Switched LAN, Wireless LAN, WiFI, .a,b,g, Ethernet, SONET, SLIP, PPP, PPPoE, PPPoA  
  • Routing Protocols and Switching methods:
  • RIP, OSPF, IGRP, EIGRP, BGP, HSRP, VRRP, PBR based on route maps, IP multicast with IGMP and PGM, ICMP, ARP, STP, STP for multiple VLANs.  
  • WAN technologies and interfaces:
  • BRI / PRI ISDN, ATM, Frame Relay, PPP, HDLC, SDH, k /T /E leased lines, DS, DS, OC, OC, and OC  

  • Security Products:
  • TACACS, RADIUS, ASA, SSL, IPSec, Cisco Pix firewalls, Nortel CheckPoint family, Cisco Secure IDS.  
  • Hardware and vendors:
  • Switches/routers: Cisco, Juniper, Huawei, HP ProCurve switches. 

  • Administrative and Management applications:
  • HP OpenView, CiscoWorks, Cisco Call Manager and CM Express, IPCC Express and UCCX Express, RMON, SNMP, Unity ., MRTG, Tivoli, InfoVista, NaviScore, QIP, Network Analyzers Spirent, IXIA, Solar Winds, NetScan etc, TCPdump, SNORT, Cricket.  
  • Software and OS: Windows/NT, Linux SuSe and Red Hat, Cisco IOS, Catalyst IOS


          Progressive Computer Ltd, Munchen, Germany May – April

          Sr. Network Consultant 

    I played varied roles working as Sr. Network Engineer in the Customer Network Engineering department of Verizon Businessglobal communication solution provider.

    I architectured and  implemented variety of network services based on Cisco / Active Directory technologies such as:

  • Network administration; Information security and single signon user access to networked resources; Synchronization of directory updates amongst several servers, assign policies, deploy  software, and apply critical updates
  • Migrating plan of enterprise Frame Relay/ ATM network to an MPLSbased VPN Network woth QoS; Enhanced security of customer’s WAN infrastructure by isolating each customer’s network to corresponding VRFs of MPLS.
  • Technical design of networks and solutions according to customer requirements; Implementation of nonstandard solutions for MPLS / BGP VPNs and hand over to network operations.
  • Network troubleshooting and anomalities resolutions liaising with the internal and external providers of network services; scheduled network maintenance windows and coordinated changes to the service.
  • Network Performance Reports and published information in a structured, user friendly way on a web platform; wrote network change control procedures and updated network documentation.
  • Ability to work autonomously and managed own schedules to meet deadlines; demonstrated a positive, cando attitude, and worked flexible hours as required.

    Electronic Data Systems Corp. EDS, Ruesselsheim, Germany December March

          Lead Network Engineer  

    I was contracted by the biggest IT outsourcing company to lead a group of engineers to implement VoIP system for US Army installations across EMEA. I succefully rolled out the pilot project into operational service and achieved following results:

  • Architectured and Designed network layout and produced routers and switches configuration to match US Army SLA QoS requirements and metrics.
  • Expanded Active Directory group policies and global catalog servers; Added new AD Objects and Object Classes, extended new classes and new attributes for existing classes.
  • Reduced traffic load on % of network core layer by changing IP flow distribution between core and distribution layers.
  • Decreased network delay by % for VoIP services and improved network performance; optimized settings of firewalls and routers/switches Access Control Lists throughout network.
  • Configured Cisco CallManager, Multipoint Control Unit collaboration server, Meeting Place application, and Unity Server for audio/video multipoint conferencing.
  • Improved Call Center performance by optimizing skill based call routing; integrated Automated Call Distribution ACD system based on Cisco IPCC . and Cisco CallManager.
  • Played a role of Single Point of Contact for all technical escalations in respect to Network Security, VoIP service and Cisco hardware.

          FedEx Express, Brussels, Belgium January November

          Sr. Network Integrator; contract Network Operation Center 

    I was given the task to design VoIP infrastructure across EMEA locations, implement migration of users from analog PBX phones to IP Phones, and change network security settings to support VoIP services.

    To succeed at the job I:

  • Developed VoIP services strategy for EMEA region and created written plan for test and rollout phases.
  • Eliminated duplicate ACLs on access layer routers and secured rights to use VoIP resources by setting up TACACS+ controlled access to network nodes.
  • Produced and tested VoIP configurations for Cisco series routers and incorporated voice traffic prioritization with QoS CBWFQ queuing on Catalyst switches.
  • Optimized security settings on Cisco PIX firewalls and screening routers to minimized delay for voice traffic.
  • Improved sales department phone response time by optimizing VoIP calls distribution inside huntgroups.
  • Saved on Call Center overhead cost and reduced needed agent’s headcount by implementing skill based call distribution based on Cisco IPCC and CallManager.
  • Increased security of network infrastructure by implementing TACACS+ controlled access to network nodes.
  • Improved audio quality on IP phones by adding Quality of Service QoS based on Class of Service CoS and preferential treatment of voice traffic on Cisco access switches.
  • Migrated regional service hubs from PSTN to IP telephony in Sweden, Netherlands, and India.



          European Space Agency, Darmstadt, Germany January November

          Network Consultant; contract Network Operation Center 

    I was challenged to finish migration of WAN network between nine Earth Stations and European Space Operations Center ESOC and incorporate TACACS+ controlled network access for flight control centers. Elements of my role were:

  • Designed the expansion of production network for new space research project, tested it and prepared for rollout to operational service.
  • Updated and Maintained Communication Systems inside Satellite Earth Stations and Troubleshooting of data network Ground Segment between Earth Stations and Space Network Operations Center.
  • Managed to keep flawless network performance at IP layer through optimization of WAN / LAN configuration, IP routing and switching.
  • Tested new scientific and research applications performance on validation network segment and  implemented it into network functionality.
  • Upgrading network core switches for better core layer availability and applied advanced port security standards. Designed resilient network infrastructure and simplified disaster recovery plans.
  • Provided Network Service Support, implemented network software and hardware updates.
  • Implementation and maintenance of scripts and/or procedures where applicable for the automated and/or controlled execution of the above activities, generation or update of technical documentation in relation to system upgrades;
  • Evaluated network vulnerabilities, assessed Security breaches and proposed Security Solutions. Secured network access via TACACS+ and RADIUS servers.
  • Qwest Communications, Minneapolis, MN March January Senior Network Systems Engineer Product Development and Operations Support  

    I was brought in R&D division of former Bell Company to develop, launch and support new SLAs for FR and ATM products and network service offerings to improve company market position. I successfully:

  • Wrote technical specifications, authored and published Request for Changes RFC including business needs, components affected, cost estimates, risk assessment, resource requirements, and approval procedures.
  • Participated in Planning, Building, Acceptance testing, and Release Deployment for X., Frame Relay, and ATM services and Service Level Agreements. Developed Balanced Scorecard for new SLA and tied it to Key Performance Indicators KPI reports.
  • Increased market competitive rating of division by coordinating developing and deployment of new products such as FR/ATM SLAs, DS High Capacity PVC, and Multilink FR access.
  • Saved % on labor cost by leading team of group managers to streamline Frame Relay / ATM new products’ prerelease testing, troubleshooting and custom tailoring.
  • Provided configuration, technical

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