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<pre>Array ( [var] => cut_url ) </pre> Resume for Thaher A. for Manager / Supervisor / Team Leader / Telecommunications Services in jordan street, Jordan. Search More Resumes for Manager / Supervisor / Team Leader on #PXTC37ZSV

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Resume for Thaher A. for Manager / Supervisor / Team Leader / Telecommunications Services in jordan street, Jordan

Occupation: Manager / Supervisor / Team Leader Industry: Telecommunications Services
Country: Jordan City: jordan street
State: Amman ZIP: 11111

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Date of Birth : FEB ,
Nationality : Jordanian
Martial Status : Married
Phone Number : ++
Email :
Career Objective
Responsible for the development and performance of all sales activities in assigned market. Staffs and
directs a sales team and provides leadership towards the achievement of maximum profitability and growth
in line with company vision and values. Establishes plans and strategies to expand the customer base in
the marketing area and contributes to the development of training and educational programs for clients and
Account Executives.
Educational Background
BA Accountant
Amman University
Professional Experience
SHIFT for Training & Consultant
January – July
Training Consultant
Training Consulting leading providers of management training in both Public and Private Sector
Offering quality training courses to clients; where my communication, teaching and sales skills will be used
to ensure profitability
Job Responsibilities:
• Develop and manage stakeholder partnerships with sales and marketing leadership.
• Partner with the marketing organization for new hire training, ongoing reenforcement, and
product launches.
• Establish objectives for, and develop criteria for evaluating the effectiveness of the training
activities and make modifications as necessary to ensure the training meets the educational
• Conduct ongoing and new hire sales training including product, reagent and instrument
• Develop tests, visual aids, workbooks, handouts, multimedia, powerpoints and other training
aids using sound instructional design methodology.
• Design, develop and deliver training courses for field and inhouse sales staff on company
products and selling skills
Notable Accomplishments
STC Training Project – Class Coaching Training Corporation
XPress Telecom
November – November
Position: Senior Service & VIP Account Manager
Department: V.I.P corporate sales
Core Function:
Main responsibility is to maintain & grow the existing Corporate & VIP accounts by providing their
customers with all of the required services Xpress offers.
The main Objective for the position is to achieve the customer satisfaction by offering first class services
Job Responsibilities:
• Deliver Sales Target on exist customer account.
• Work on provide retention and renewal activities.
• Plan monthly visits to all customer account to maintain and manage the company relations
• Handle and follow up all unresolved inquiries and complaints.
• Train employees on any new offer.
• Provide proactive solutions to customers projected problems.
• Perform changes / service amendments in customer’s profile according to the customer’s request.
• Follow up on order requests to make sure wellorganized delivery to maintain high satisfaction level.
• Visits and meetings with large and tops accounts to present new rate plan offers in order to meet
customer needs.
• Manage sales team.
• Marketing management for corporate sales & strategy.
• Focus pre & post sales to ensure extended corporate customer life cycle.
• Present short & medium range sales forecast
Orange Telecom
October – November
Position: Senior Sales & Services Representative
Department: Retail Department
Core Function:
To handle and follow up on all customer issues received. In addition, to requests, inquiries and complaints
for all outlet customer visit, that an efficient and professional service is being offered to MobileCom
Job Responsibilities:
• Sales figures and customer orientation
• Handle and follow up all unresolved inquiries and complaints.
• Provide quick solutions of problems to front liners.
• Provide detailed reports related to all MobileCom centers to the Shop Manager as per request.
• Train employees on any new offers, train new comers on MobileCom applications and systems.
• Assisting team leader on daily opening and closing cash register
• Selling and promoting company’s products services that meets customer’s specific needs.
• Provide proactive solutions to customers projected problems.
• Handle VIPs services requests in coordination with the VIP sales team.
• Provide all after sales services for the customers by contacting potential Customers and making deals
with them.
• Arranging the advertisements material according to marketing direction and manuals
• Collecting payments and cash oriented skills.
Jordan French Insurance co.
September – September
Job Responsibilities
• Generating sales of insurance. Marine, fire, cars.
• Company training / seminars and group discussions.
• Maintaining a high level of customer satisfaction by conducting various customer
• Continuously working for the company’s No. Objective – Customer Satisfaction.
• Identifying Customer needs and proposing appropriate solutions.
Professional Training
Sales course
V Communication Skills
V Relationship Management
V Negotiating Skills
V Presentation Skills
V Listening Skills
V Cash Management
V Nokia Academy
Computer Literacy
Very good knowledge and skills in several computer software
Arabic: Native Language
English: Very good
• Team player
• Strong interpersonal and presentation skills
• Marketing and selling skills
• Administration skills
• Hard worker, energetic, do not require supervision, selfstarter
• Customer Oriented professional attitude

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