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<pre>Array ( [var] => cut_url ) </pre> Resume for Hichem B. for Manager / Supervisor / Team Leader / Telecommunications Services in Annaba, Algeria. Search More Resumes for Manager / Supervisor / Team Leader on #XHU1SXOMG

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Resume for Hichem B. for Manager / Supervisor / Team Leader / Telecommunications Services in Annaba, Algeria

Occupation: Manager / Supervisor / Team Leader Industry: Telecommunications Services
Country: Algeria City: Annaba
State: Annaba ZIP: 23000

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Hichem B.

Date of birth Avril at Annaba Algeria.

Nationality & Civility: Algerian & single

Address: Cité Oued Kouba, Bloc A, N° Annaba, Algeria.

Tel : + ; Mobil : + 

Email   :  

Last update of resume: August  


July to July :       Regional Sales Manager East & south regions « Shops Nedjma »

Wataniya Telecom Algérie Nedjma, Qtel subsidiary Mobile Telecommunication and Multimedia Operator


  • In charge of the organization of Nedjma’s shops and of their adequacy with the firm’s commercial policy. While assuring the application of the internal procedures and the company regulations.
  • In charge of the launch and the opening of new Nedjma spaces, by guaranteeing the best conditions recruitment, training, promoting, mobility and Follow up.
  • Participate to the installation of the procedures and diverse processes, to improve and guarantee the performance of Nedjma spaces, and look after their application.
  • Member of the regional crossfunctional committee, as representative of the Service, to insure a dynamic and committed participation there to the global performance of the company in region.
  • Provide the necessary supervision and assistance, in complex or difficult situations.
  • Coach and assist supervisors and teams in shops with the aim of facilitating their development and the services.
  • In charge of the optimization of the quality of the services given and sales results. 
  • Participate to the realization of the business figure of the firm and guarantee the assertion of its brand image.
  • Analyze the monthly results of quality and productivity.
  • Staff: supervisors, sales advisors, on WTA own shops.

    Referents : Samir OSMANE, ex senior manager Nedjma’s Shops and later call center, nowadays national sales manager, Unilever Algeria;

     Réda HAMAI, actually sales Director, Regional senior manager during my position at Nedjma ;  

    December July :                   Nedjma Shop Supervisor Annaba

    Wataniya Telecom Algérie Nedjma, Qtel subsidiary Mobile Telecommunication and Multimedia Operator


  • Manage a team of sales advisors, making sure that the level of service joins quantitative and qualitative objectives in an optimum manner.
  • Assume and take the responsibilities of tasks allied to sales such as the management of recipes and stocks.
  • Assure the general control of the shop layout, animation, posting, functioning of attachments and staff presentation.
  • Participate in the realization of the business figure of the firm.
  • Assure the well presentation of the brand « Nedjma ».
  • Staff: sales advisors.

    December November :             Agreed Sworn Inspector;

    CASNOS, El Tarf Agency CASNOS Caisse Nationale de Sécurité Sociale des NonSalariés

    National case of Social services pensions organization of the not wage earners



  • Assure the application of the regulation in terms of social security relative to the regime of the nonemployees.
  • Conceive and elaborate operations and strategies, to widen the paying the contribution base and for a better covering of the due claims
  • Proceed to controlling operations of those who are submitted to the CASNOS system.
  • Consultation on the legal shutters having charm with the daily actions undertaken by the services of the CASNOS
  • Implementation of precontentious and contentious procedures, within the framework of the collaboration with the legal department
  • Consultation on the juridical shutters having attraction with the daily actions undertaken by CASNOS’ services.
  • Establish a platform of mutual aid and coordination with administrations and corporations having a relation with the CASNOS.

    April to September :       Sales Representative, Exclusive representative of professionals directories ‘Kompass and Yellow pages’ _C.M.D; Communication Media Diffusion_ 



  • Sell and promote advertising areas on support directory and telematics.
  • Prospect and target the potential customers.   

    September to November :             investigator / supervisor;    

    Fruital « Coca Cola representative and distributor in Algeria»  


  • Participate to the installation of a distribution circuit in Annaba.
  • Supervise and coordinate the activities of the investigators team.

    Trainings and Professional practices: 

                      Higher Leaving Certificate baccalaureate letters reference.

      Bachelor degree in juridical and administrative science.

      Certificate of aptitude for the profession of lawyer CAPA

      Training period given in sessions followed successfully at the national institute of work   

                              ‘I.N.T’ in Algiers about the control members..

           Generic training given by the CESI: management of conflicts, appropriate communication,

                             Time and priorities management, manager coach, succeed in a team. 


  • Good Management and responsibility skills.
  • Sales and distribution: management of projects and distribution networks plans of launch, establishment of distribution channels B to B and B to C.
  • Management and coaching of team: development of leadership, and training.
  • Weekly Reporting: the common Management, the analysis and the followup / transformation of sales: KAKI Keys Achievement and Keys Issues.
  • Participation to the organization of fairs and animations with positive results.
  • Team spirit, dynamic and motivated.
  • Creative, organized with good Adaptability.
  • Good social relationships.



    Arabic bilingual,

    French bilingual,

    English Intermediate

    Computer knowledge: perfect knowledge of windows and Microsoft office suite.

    Military service: performed in the rank of second lieutenant.

    Interests:   Reading, sport, music, internet.

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