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<pre>Array ( [var] => cut_url ) </pre> Resume for Ken S. for Manager / Supervisor / Team Leader / Telecommunications Services in Olathe, Kansas. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #YXFHOXUOJ
 

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Resume for Ken S. for Manager / Supervisor / Team Leader / Telecommunications Services in Olathe, Kansas




Occupation: Manager / Supervisor / Team Leader Industry: Telecommunications Services
Country: United States City: Olathe
State: Kansas ZIP: 66062



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Ken S.

S Blackfeather Dr, Olathe, KS  cell ..
.
 
 
 

INFORMATION TECHNOLOGY PROFESSIONAL 
 
 
 

Senior IT Manager with extensive experience in directing and reengineering large scale corporate projects and functions.  Innovative strategist with proven abilities in leveraging wideranging talents in computer technology, staff leadership, strategic analysis, and software development life cycle SDLC to effectively manage organizational change, mitigates risk, infuse new ideas, and deliver large company capabilities.  Demonstrated success at delivery and management of system solutions focused on achieving high customer satisfaction, maximum uptime and minimum cost of ownership utilizing Mercury – Test Director, Clarity, and HP – Quality Center. 

MAJOR AREAS OF EXPERTISE

  • SDLC Management
  • Technical Project Management
  • Personnel Management
  • System Integration
  • Network Performance Analysis
  • Strategic Planning
  • Client & Web Servers
  • Application Performance Improvement
  • System Enhancements
  • Business Process Improvement
  • Organizational Development and Restructuring
  • Process Control and Standardization
  •  
     
     

    SELECTED ACCOMPLISHMENTS

  • Provided leadership, guidance and handson support for the QA team’s virtual technology transformation from the ground floor; led the installation and integration of an industryleading integrated test environment that when completed reduced the existing workload allowing for expansion without headcount.
  • Worked closely with customers & development managers to identify and remove unwanted / unused network sites, equipment, and access lines in a selfdriven network cleanup endeavor, saving Sprint over $ million a year.
  • Managed an environment virtualization project that reduced server images, realized a cost savings in excess of $M, cost avoidance in excess of $.M, under run the project budget by more than $k, as well as bringing the project in on time.
  • PROFESSIONAL EXPERIENCE

    Sprint / Embarq / CenturyLink, Overland Park KS 

    Local & long distance telephone communications services with over $ billion in annual sales. 

    IT QA Manager / Supervisor

    Led QA test environment and enduser testing teams, supporting the monthly system releases and regulating all aspects of the test environment.  Oversaw an annual budget of over $ million and a staff of .

  • Built the QA team that managed the setup, creation, and buildout for all of the testing and training environments, leading to significant improvements in quality, availability, and responsiveness.
  • Ken S. .. Page  
     
     

  • Managed a team with an objective that meet all the deadlines for the environments, migrations, builds, and documentation deliverables, all the deliverables were met without a project schedule or deadline impact.
  • Effectively interfaced with internal customer development groups, vendors, and executives.  Worked efficiently with vendors on requirements, development, testing, and implementation.
  • Managed a project to pioneered the QA team’s virtual technology transformation from the ground floor; led the installation and integration of an industryleading integrated test environment that when completed reduced the existing workload on the eQA team, allowing for expansion without headcount. 
  • Program Manager  

    Supervised newly formed development staff.  Expertises in leading a technical support organization ensuring all systems are operational and meeting SLAs.  Oversaw procurement, configuration and implementation of all system components, including servers, firewalls, routers, SANs, applications and end user workstations.  Oversaw an annual budget of over $ million and a staff of .

  • Managed all technical aspects in the Development of a new table application system CTTAS which enabled signed customer contracts to be moved into the billing system without any manual intervention.
  • Systems Analyst/ Network Administrator

    Deployed, maintained and monitored a brand new vendor operated billing system for Sprint Wholesale customers, Carrier Transport.  Responsible for all table, contract, and customer media functions.  Oversaw the validation of traffic reconciliation, Billing Referral resolution, invoice verification, and vendor connectivity.

  • Developed & executed the contract implementation process, responsible for contract to tables to system setup and verification, resulting in a reduction in time to implement by % and errors by %.
  • Managed the PC and LAN help desk. 
  • Disbursing Clerk nd Class DK

    United States Navy

    Lead Petty Officer, Supply Division.  Supervised division in expansive financial, technical, and program management responsibilities for finances and audits.  Administered a $M+ cash budget and managed disbursing division personnel. 

    EDUCATION

    Bachelor’s Degree in Business – Baker University – Bachelor of Science in Management

    Masters Certificate George Washington University Project Management

    Petty Officer Certification – NTTC Meridian, Meridian MS – Disbursing Management

    Sprint Project Management, Leadership, Quality, Process Improvement and team focus

    Microsoft Proficient Excel, Word, Project, PowerPoint, Outlook, and Access


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