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Blackfeather Dr, Olathe, KS
Senior IT Manager with extensive experience
in directing and reengineering large scale corporate projects and functions.
Innovative strategist with proven abilities in leveraging wideranging
talents in computer technology, staff leadership, strategic analysis,
and software development life cycle SDLC to effectively manage organizational
change, mitigates risk, infuse new ideas, and deliver large company
capabilities. Demonstrated success at delivery and management
of system solutions focused on achieving high customer satisfaction,
maximum uptime and minimum cost of ownership utilizing Mercury – Test
Director, Clarity, and HP – Quality Center.
MAJOR AREAS OF EXPERTISE
||Technical Project Management
Network Performance Analysis
Strategic Planning |
Client & Web Servers
Application Performance Improvement
Business Process Improvement
Process Control and Standardization|
Provided leadership, guidance
and handson support for the QA team’s
virtual technology transformation from the ground floor; led the installation
and integration of an industryleading integrated test environment that
when completed reduced the existing workload allowing for expansion
Worked closely with
customers & development managers to identify and remove unwanted
/ unused network sites, equipment, and access lines in a selfdriven
network cleanup endeavor, saving Sprint over $ million a year.
environment virtualization project that
reduced server images, realized a cost savings in excess of $M,
cost avoidance in excess of $.M, under run the project budget by more
than $k, as well as bringing the project in on time.
Sprint / Embarq / CenturyLink, Overland
Local & long distance telephone
communications services with over $ billion in annual sales.
QA Manager / Supervisor –
Led QA test environment and enduser
testing teams, supporting the monthly system releases and regulating
all aspects of the test environment. Oversaw an annual budget
of over $ million and a staff of .
the QA team that managed the setup, creation, and buildout for all
of the testing and training environments, leading to significant improvements
in quality, availability, and responsiveness.
Ken S. .. Page
Managed a team with an
objective that meet all the deadlines for the environments, migrations,
builds, and documentation deliverables, all the deliverables were met
without a project schedule or deadline impact.
with internal customer development groups, vendors, and executives.
Worked efficiently with vendors on requirements, development, testing,
Managed a project to pioneered
the QA team’s virtual technology transformation from the ground floor;
led the installation and integration of an industryleading integrated
test environment that when completed reduced the existing workload on
the eQA team, allowing for expansion without headcount.
newly formed development staff. Expertises in leading a technical
support organization ensuring all systems are operational and meeting
SLAs. Oversaw procurement, configuration and implementation of
all system components, including servers, firewalls, routers, SANs,
applications and end user workstations. Oversaw an annual budget
of over $ million and a staff of .
Managed all technical aspects
in the Development of a new table application system CTTAS which enabled
signed customer contracts to be moved into the billing system without
any manual intervention.
Systems Analyst/ Network Administrator
Deployed, maintained and monitored a
brand new vendor operated billing system for Sprint Wholesale customers,
Carrier Transport. Responsible for all table, contract, and customer
media functions. Oversaw the validation of traffic reconciliation,
Billing Referral resolution, invoice verification, and vendor connectivity.
Developed & executed
the contract implementation process, responsible for contract to tables
to system setup and verification, resulting in a reduction in time to
implement by % and errors by %.
Managed the PC and LAN
Disbursing Clerk nd
Class DK –
United States Navy
Lead Petty Officer, Supply Division.
Supervised division in expansive financial, technical, and program management
responsibilities for finances and audits. Administered a $M+
cash budget and managed disbursing division personnel.
Bachelor’s Degree in Business – Baker
University – Bachelor of Science in Management
Masters Certificate George Washington
University Project Management
Petty Officer Certification – NTTC
Meridian, Meridian MS – Disbursing Management
Sprint Project Management, Leadership,
Quality, Process Improvement and team focus
Microsoft Proficient Excel, Word, Project,
PowerPoint, Outlook, and Access