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Resultsoriented with demonstrated
drive to complete tasks with the highest quality.
Experience with BB sales
with DIC/DMC and online advertising.
Worked as a Regulatory Escalations
Specialist and tracked, managed and resolved complaints from various
Regulatory DIC/ DMC Clients.
+ years experience in sales
/ marketing/eCommerce and customer service.
Ability to set priorities,
meet deadlines and manage multiple projects in a fastpaced, changing
Ability to deliver superior
Ability to build relationships,
both within the team & with key crossfunctional partners at multiple
Contacted designated businesses
to sell directory and online advertising PPC model.
Education & Specialized
Science & Management marketing& eCommerce; City University
of Seattle, Bellevue, WA. Graduate summer .
hours in Project Management Nov’ Jan’
project Management Institute
Co. Human Performance Solutions – Dubai UAE,
November Dubai UAE
Gulf, Dubai UAE,
workshop – Team development / organized by Art Development
languages English/ Arabic fluent speaking and professional writing.
A member of
Vista@ Philosophy Committee from July through .
Media City's "People's Star" of the Month for March and May
of Appreciation for Outstanding Efforts on the Arab ICT Summit Dubai”,
as a translator of English scripts to Arabic and visa versa.
Chamber of Commerce Secretary and Board member, Seattle since’.
SKILLS: Windows vista, PM server and Management • Word • Excel
• PowerPoint • Outlook • Access • Visio. CRM, SharePoint tool.
Vender, Redmond, WA / /
Project Manager Marketing
Working with the Corporate
Marketing Group of Microsoft as Project manager vender to provide strategic
communications guidance and execution in marketing key areas, such as
research, localization, branding, packaging, advertising, SharePoint
business process mgmt, and public relations.
I worked part time during college as a fashion/ cosmetic advisor.
Dubai Internet/ Media
City DIC, Dubai, UAE
Customer Service Manager
Played a major
role in enhancing customer satisfaction & improving all the processes
within the organization.
entire customer service process for customers of DIC/DMC Dubai Internet/Media
relationships with internal and external customers and suppliers.
Display or relevant online advertising experience, enhancing CRMpivotalsystem
for Ticket / Incident & escalation mgmt
Making an effort to clarify purpose and importance; stresses major points.
Dubai Internet/Media city.
United Arab Shipping,
/ – /
all duties of coordination, which is related to sales/ marketing duties
in promoting the