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CURRICULUM VITAE Candidate: Nationality Languages: Mohamed M&;Kaouar // Tunisian Arabic : Mother tongue French: Expert English: Expert
SUMMARY OF EXPERIENCE Mohamed is an ambitious management and Telecom/IT professional, who possesses strong interpersonal skills, coupled with a dynamic ability to build teams and drive performance in challenging and multicultural environments Mohamed has excellent quantitative, analytical, and qualitative skills honed from a solid background in engineering and consulting which enabled him to gain a clear and concise view of the right strategic direction, supported by a thorough understanding of the detail on even the most complex matters. What he is currently looking for is a new challenge with clear objectives EMPLOYMENT HISTORY Pearlcon Business Services Oct to Now: Oil and Gas/General Industry/IT/Telecom/Security UK Based Group specialized in Sourcing and Procurement Sales Manager for the North African Branch Tunisia, Libya, Algeria Ericsson AB Jul to Sep : IT/Telecom System Integration Customer Project Manager Huawei Technologies: IT/Telecom January July SubRegion Service Development Department Manager Tunisia, Malta, Chad, Niger October January Tunisia Service Delivery Department Manager Account Operation Manager February October Application and Software product Manager January September Revenue Management Project Manager February December Application and Software Team Leader Technical Service Department.
MAIN ACTIVITIES: Pearlcon Business Services · Developing strategy, sales plans and profit targets for the region. · Improving the sales by developing relationships with global partners and customer. · Identifying and reporting on business opportunities in target markets · Acting as an ambassador and role model for Pearlcon business in the region · Creation of new markets and maximise new business development opportunities. · Achieving targets for revenue, profitability and sales growth. · Provide direction to Pearlcon in the region Main customers: SONATRACH, ANADARKO, SITEP, ALWaha, AlKhalij, Ericsson AB · Revenue program Management CS, VPN, DDS, ADC... · CFR for different presales opportunities · Customer Relationship Management: MultiLevel · Budget Management/ RiskManagement / ResourcesManagement/ Planning · Operation followup: supply, solution, Integration, Handing over... · Stakeholders Management: KAM, KOM, PMO, Supply, Finance... · Core three coordinator · Presales activities: Budgeting, Planning, Contract Negotiation, Presentation Main Projects: CS. Project: green field project: Orange Telecom CS. upgrade Project: SDPs, EMA, EMM, ADC, VS, Integration towards: BSCS LHS, Core Network: Tunisie Telecom Mobile VPN Project: service implementation and integration towards different network nodes: Core, IN, BSCS LHS: Tunisie Telecom DDS Project: service implementation and integration towards different network nodes: Tunisie Telecom ADC Project: Tunisie Telecom Huawei Technologies Service Delivery Department Manager · Key Accounting and customer relationship management CxO Level · Business development and contracts negotiation, · Delivery supervision for all Huawei projects ADSL, Transmission, FIN, LI, VMS... · Sales strategic committee: CEO, CTO and KAMs, · Budgeting / Planning · Responsible for defining/controlling SLA, KPIs
Huawei Technologies Project Manager · · · · · · Application & Services program Management IN and VAS Projects Customer Relationship Management: MultiLevel Budget Management/ RiskManagement / ResourcesManagement/ Planning Operation followup: supply, solution, Integration, Handing over... Internal Management: KAM, KOM, PMO, Supply, Finance... Presales activities: Budgeting, Planning, Contract Negotiation, Presentation
Main Projects: WIN Swap Project from Ericsson IN to Huawei WIN integration towards existent Ericsson IN, Core nodes, VS and BSCS: Tunisie Telecom FIN upgrade Project from WIN to FIN: Tunisie Telecom MMSC Project: Tunisie Telecom WAP Project: Tunisie Telecom G VAS/IN Project including: MMSC, SMSC, Streaming, Live TV, WAP, Video on Demand, RBT, ...: Tunisie Telecom Huawei Technologies A&S Product Manager · · · · · Application & Services Department Management IN and VAS: Team from different origins Customer Relationship Management Defining KPIs and responsible for reaching them Different A&S projects supervision Presales support activities
ADDITIONAL INFORMATION Others: · Rewards for Addon Sales Ericsson · Reward of the best service sales and performance in the region Huawei · Best Staff Huawei EDUCATION Polytechnic High school of Tunis to Master Degree in Network and Transmission Systems National Institute of Applied Sciences INSATTunis to National Engineer diploma, Field: Networks and Telecommunication EPFL / UNISI Switzerland End of studies project Implementation of a part of a primarybackup protocol for mainmemory database cluster Secondary Pioneer School SfaxTunisia Scientific baccalaureate specialty: Mathematics
COURSES Trainings / Certificates: · July : Dale Carnegie&;s Training Tunisia: Efficient Communication · July : Ericsson Training Center Cairo Egypt: Leadership Core Curriculum · April : Online Training / Certificate: Show me the Money · April : Online Training / Certificate: Security Sally Awareness Training · April : Online Training / Certificate: Project sales · February : Charging user Group Dubai June: : Huawei Training Center Shenzhen China Advanced Management training · Sales Business Management · MultiNational Operator Management · Customer Satisfaction Management · Customer Relationship Development · Bidding and Solution business Management · Customer support services · Managed Services: Operation and Maintenance Process · Negotiation WIN · Competitive Analysis and branding Management · Product Sales Management AprilMay : Huawei Training Center Shenzhen China Advanced training · Project Management · Data Service Products RBT, SMC, MMSC, Streaming, Wapgw, AAA, BSCS · Operating Systems: UNIX HP, SOLARIS, LINUX SUSE · Databases: ORACLE, INFORMIX · Data Network: Routers and Firewalls Configuration August Training in INDYGO France SKILLS General Management and project management: · Strong leadership and negotiations skills. · Experienced in all aspects of business development for new and existing businesses alike, ranging from searching for strategic partners and investors through market development and financial management to personnel affairs. · Capable of managing large projects of extended budget frames +$mil and varied time durations from weeks to several years. · MultiNational environment Management Capability · Able to work independently with little or no supervision on complex projects · Highly skilled and experienced in technical and commercial negotiations with private and governments institutes Experience in North Africa: Tunisia, Algeria, Libya and North West Africa: Chad, Mali, Niger
Well versed in Project Management techniques, leading group of people to deliver projects on schedule and budget.
Marketing management: · Fully assimilated with the culture and characteristics of the Arabic society as well as African and European countries. · Strong Negotiation skills: WINWIN negotiation. Technical management: · Able to Follow/Manage technical discussions · Resolving complex technical issues · Full proficiency with Microsoft Office software packages including ACCESS, Visio and MS project. · PROPSC · MORE Management of Resources in Ericsson, A Primavera tool