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<pre>Array ( [var] => cut_url ) </pre> Resume for Teresa F. for Salesperson / Representative / Telecommunications Services in Montreal, Canada. Search More Resumes for Salesperson / Representative on Resumark.com #57MRH8CN3
 

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Resume for Teresa F. for Salesperson / Representative / Telecommunications Services in Montreal, Canada




Occupation: Salesperson / Representative Industry: Telecommunications Services
Country: Canada City: Montreal
State: Quebec ZIP: H4R2Z3



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Curriculum Vitae
Teresa F.
Everest
StLaurent, Quebec
HR Z
Home:
Cell:
Languages
English, French, Portuguese and Spanish
Career Objective
The use of my knowledge, and experience within a company that will allow me to put into
practice, surmount new challenges, while using my competencies and be able to grow within the
business.
Experience
Bell Canada
Since today
Direct Marketing, Business Representative, Sales and Customer service
? Promote Bell Canada products and services, while preparing terrain for future proposals.
> Attainment and surpasment of sales objectives and customer service
> Knowledge & interest of competitor products and services.
Charitel
July
Business Development Senior Manager
? Contact existing and new clients for business development.
? Communication with Foundations and Charitable organizations
Dialek Telecom
March
Director of Operations, Sales and Customer service
? Responsible for sales, service department and interviews of new candidates
? Coaching and training of two different teams
? Solve customer complaints, both business and residential
? Develop new markets
? Direct contact with providers Bell, Telus, Allstream, Videotron, etc
Bell Canada
Oct
Account Manager: Responsible for Medium to Large Business
? Receipt and maintain client requests by phone , email or fax.
? Direct client calls and filter them to the correct department
? Implement new rates and international long distance codes on the Bell Canada system
according to agreed signed contracts.
? Advise and inform clients of procedures and different scenarios for plans best suited for
the clients needs.
Bell Canada
May
Direct Marketing, Business Representative
Winback Team
? Recapture clients from the competition and prospect for new clients.
? Promote Bell Canada products and services, while preparing terrain for future
proposals.
> Chosen for the Ontario Winback Project team.
> Attainment and surpasment of sales objectives
> Knowledge & interest of competitor products and services.
> Selected for team motivator and sales campaign.
> Given the responsibility as coach and mentor to younger employees
Conway Canada Express Mississauga, Ontario
Feb
Manage and maintain core customers and ensure business growth in revenue to given
area and territory.
? Refute client objections on competitor offers on services
? Daily client cold calls, do followups and disect, address and ensure customer
satisfaction.
? Training and personal advancement seminars in Detroit, Michigan at the Head
Office
? Revision, Analysis, Preparation and formulation of sales reports and statistics on
assigned territory and customers for deliveries and reception of merchandise to
superiors.
? Management and resolution of expedited materials and all associated and related
issues.
Inglis, Whirlpool Mississauga, Ontario
Oct –Feb
Customer service representative
? Respond to incoming customer requests
? Find solutions to client complaints and dissatisfaction.
? Interact with company technicians on the road.
? Coordinate the quality of service given to the customer by technicians, and
compliance to service warranties and maintenance of company policies.
Academic Background
? University of Montreal
Certificate in Advanced and applied Communications
Communications and Marketing.
? University of Montreal
Bachelor of specialised French Studies
Incompletechange to Communications and Marketing.
? Coll•ge Rosement
DEC in linguistics
Literature and Cinema

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