Account and Territory Management… Business Development… Telecommunications
Dynamic, resultsdriven sales professional with extensive experience developing new business, expanding
market share, and driving profit growth. Proven ability to hire, train, and manage highperforming sales
teams. Track record of building and sustaining productive internal and external business relationships.
History of success in startup and highgrowth corporations. Strong knowledge of product lines.
Key Areas of Expertise: Market analysis… needs assessment… sales forecasting… client relations…
presentations… consulting… vendor relations… cost reduction… process improvement… social media…
internet marketing… cost and benefit analysis… supply chain… communications
QWEST COMMUNICATIONS – Cleveland, OH
– Fortune company providing high speed Internet, home phone and long distance phone,
cell phones and cell phone plans, VoIP and more.
Regional Services Director
Managed wholesale accounts within Northeast region. Supervised team in developing new accounts and
servicing existing account base. Directed Sales Engineers and Service Managers assigned to accounts.
Maintained consistent products and services knowledge. Created account plans and established
relationships at all levels of accounts. Resolved problems and negotiated new agreements. Trained new
customers on products and procedures. Secured company financial information to protect Qwest.
. Achieved President’s Club twice for status in top % of sales staff based on results and
. Attained nearly % of quota, more than $M in billed revenue.
. Established new major accounts including Cincinnati Bell, Easton Telecom, First
Communications, and DCT Telecom Group.
. Completed one of first sales of new product MPLS.
US NETWORK – Cleveland, OH
Startup company providing local and long distance services.
Managed sales staffing and operations including recruiting and training sales teams. Supervised
managers and salespeople. Developed marketing plans to target sales activity. Attended sales
presentations and conducted switch tours for potential clients.
. Partnered with management of acquired company to modify business model and open new offices.
. Promoted from managing Cleveland office to statewide responsibilities.
Jeffrey S. P. – Page