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Strong ability to
produce results within a team environment utilizing a “take charge”
attitude, selfmotivation and commitment.
Established a track
record of significant revenue growth and new business acquisitions;
able to generate and maintain profitable business relationships.
with capacity to foster positive rapport effectively meeting customer
requirements and providing exceptional service.
with proven success navigating through difficulties to achieve best
Analytical and organized
with excellent troubleshooting abilities; capacity to view the “whole
picture” utilizing strategic planning and project management skills.
experienced in the Middle East Business Aspects, beside my participation
in responding to many government tenders.
Wrote business plans
to provide existing products to new markets in The Gulf.
Managed a team
of external consultants on the rebranding of the company.
Held a position
on the COO's leadteam, helping determine broad expansion objectives.
Managed the Business
Development planning process in targeting key accounts regionally.
Managed the planning
and restructuring of the Sales & Marketing Team at KGL Transportation
Developed a set
of performance metrics guidelines for the Sales Team.
development training at the University of California Executive Education
structure for KGLTCKuwait’s commercial division to improve productivity
Certified by the
American Association of Project Management AAPM.
KGL Transportation Company,
DirectorCommercial Services Jan
Country ManagerKuwait March
Business Development ManagerGCC Jan
Sales & Marketing Manager Dec
Reporting to the
COO and Vice Chairman and responsible for managing all aspects of operations
for Kuwait and a $ M P&L.
plan and led startup operations in Qatar and UAE while concurrently
managing Kuwait operations– aggressively grew staff to form a strong
Solicited and negotiated
exclusive contract with a major company in Qatar.
up all regional operations with minimal direction or head office support
Built an impressive,
high performing infrastructure including comprehensive transport strategies,
custom clearance operations procedures and freight forwarding capabilities.
budget for Sales based on detailed forecasts and managed an active sales
team to operate effectively within the budget targets.
commercial operation team in Kuwait to improve manpower and equipment
searched for upcoming military & commercial tenders.
the Tendering Committee & worked on new tenders and proposals.
and implemented initiatives to enhance the companies’ ability and
processes to improve customer satisfaction and customer retention.
Selected and implemented
a sales strategy system, trained, and developed procedures to integrate
in the system.
Set marketing strategies,
planned promotions, pricing and the launch of KGLTC subsidiary in .
Opened new business
channels for KGLTC across the region.
Appointed to the
KGL Holding Chairman’s Executive Advisory Board in April of .
USA /Kuwait June November
Business ManagerPM KICC Program
In charge of all
the program’s contracting in Kuwait.
Oversaw all operations,
communications and administrations for the project – drastically improved
financial performance through well executed costsavings and anticorruption
efforts in Kuwait to set up the offices, negotiated leases on residence
and office space.
a staff of government employees based between Kuwait and
transactions between local companies and the home office in the US.
and implemented Customer Handling and Concern Resolution processes that
enabled a quick and effective response to the client.
Supervised all incoming
and outgoing shipments and managed the inventories.
the program and Kuwaiti companies.
with departments, internal & external customers and vendors.
CPA Central, Baghdad June
Budget Consultant/Dept. Supervisor
Supervised all local
employees and delegated tasks to manage the efficient utilization of
Budget advisor to
the Ministry of Justice/CPA.
the CPA and IMOJ to assist in setting up meetings and ensure all project
funding is accurate and available in sufficient time.
with Personal Security Detail staff and onsite management ensuring
the safety and security of employees, assets and resources amidst extreme
Developed a strategic
communication plan to run the operation and facilitate the work of all
Member of the audit
team that was assigned to the finance department in the Ministry of
Justice to ensure proper spending.
Ensured the accuracy
of all time sheets for the government employees.
CPA to the IraqiKuwaiti HOC conference.
Home Financial Inc, Anaheim, CA February May Senior
aspects of daily operations at the main office.
Projected the company’s
budgets for staffing, loan demands, and deposit growth.
Overlooked all loan
transactions to ensure the qualifications of the clients.
Managed a team of
six loan officers and monitored the flow of applications.
at each department to extend their best effort in meeting
Supervised the design
and implementation of quality assurance training programs.
Managed and develop
call center department and staff.
Built a large client
base by successfully implementing relationship selling.
retraining, reorganizing and increasing profit margins.
of client frontline and management teams through oneonone, sidebyside
and seminar trainings.
Le Diplomat Inc., La
Mirada, CA June January
Managed a staff
of employees in a highenergy environment.
monthly inventory of all locations.
Managed all account
receivable and approved received shipments.
Designed and led
seven monthly training sessions, including education and product knowledge
seminars, sales strategy and training.
both as a manager and as a team leader.
of expertise in training, sales, and finance.
Dynamic leader and
team builder, consistently motivating others toward success.
University of Wales Pursuing
California State University
Fullerton, CA Jun
BA in Business Management
Minor in Marketing
Fullerton College, CA Jun
AA Business Administration
INSEAD, The Global Center Nov
Business Strategy Workshop
Harvard Business School,
The Global Center Mar
Finance for Directors &
Executive Management Course
of Project Management, UAE Jul
Certified International Project
Defense Acquisition University
Training Seminar, Kuwait Oct
ISO : Certified,
Moore Stephens, Kuwait Aug
Contracts: Reading, Writing,
& Negotiating Course, Dubai Apr
Rebuild Iraq Exhibition,
Conf. in Yemen, Sanaa Apr
Logistics & Transportation
Exhibition, Kuwait Oct
Supply Chain Management
Forum, Dubai Jun
Eurocargo , Cologne,
Rebuild Iraq , Amman,
Army Symposium, Washington, DC Sept
Iraq Development Program,
Amman, Jordan Jun
Rebuild Iraq , Amman,
United State Institute
of Peace, Washington DC Jun
Donors Conference, Madrid,
IraqKuwait HOC Conference,
“Service Appreciation by
Ambassador Paul L.Bremer III”
United States Institute
of Peace Jun
“Building Iraq’s Future
Orange County Business
Best Sales and Customer Service
AAPM Certified Member
American Business CouncilKuwait
Corporate Regular Member
Association of the United
NDTANational Defense Transportation