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<pre>Array ( [var] => cut_url ) </pre> Resume for Thomas M. for Manager / Supervisor / Team Leader / Transportation & Warehousing in Woodstock, Georgia. Search More Resumes for Manager / Supervisor / Team Leader on #R6KBYEGBC

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Resume for Thomas M. for Manager / Supervisor / Team Leader / Transportation & Warehousing in Woodstock, Georgia

Occupation: Manager / Supervisor / Team Leader Industry: Transportation & Warehousing
Country: United States City: Woodstock
State: Georgia ZIP: 30188

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Woodstock, GA.
Results driven leader offering over years of successful management experience in multiple
industries and a versatile professional with a proven record of accomplishment and success.
Areas of expertise include: Home Delivery & Installation Services, Warehousing, Distribution,
Logistics, Customer Service, Mail Room, Team Building & Training, Budgeting & Cost Control,
ThirdParty Contract Negotiations, Inventory Control, Equipment & Fleet Maintenance, Shipping
& Receiving, Supply Chain Management, Website Content Management, and Editing & Writing.
Community Site Manager/Editor/Featured Columnist
Responsible for the daytoday operations of a sports website overseeing featured columnists
and hundreds of bloggers, and professional athletes
• Managed and edit daily articles, update daily content and pictures of website each day via CMS
• Number one featured columnist and pro athlete ghost writer
• Promote website and articles in order to increase traffic using SEO and other link sharing
• Managed website content and bloggers, as well as recruiting team managers and bloggers.
Service Manager
Responsible for the daytoday operations of a $M bulk cooking oil distribution center with
employees, over customers and a fleet of delivery and service vehicles
• Managed the daily productivity of all field installers, service technicians and delivery drivers; directly
responsible for providing supervision and support for a staff of individuals
• Accountable for customer service satisfaction; including service call scheduling and follow up,
system installations and inventory control of all service supplies and parts as well as Fleet Manager
for all service and delivery vehicles
• Managed the training and motivation of all depot service staff
• Provided initial and ongoing customer training
• Improved overall routing system and productivity in increasing daily service calls by %
Time taken off moving family, working on house and settling in
BEST BUY COMPANY, Corporate Offices, Richfield, MN
Services Support Specialist / Contract Specialist
Managed the daytoday operations and fulfillment of the nationwide, InHome Installation
program. Key contributor in developing the training guide for new Field Managers
• Accountable for negotiating, signing and managing all third party contracts for the appliance and
consumer electronics installers nationwide
• Managed contract negotiations for all national third party service providers; writing Scope of Work
documents, SOP’s, system development, the development of all necessary forms for the InHome
Installation Program, utilizing Microsoft Excel and Word programs
BEST BUY COMPANY, Southeastern United States
Field Manager – InHome Installations
Directed the implementation of installation programs for retail locations, covering eight states
for Appliances, Home Theater, and DBS
• Accountable for sourcing, negotiating, signing and managing all contracts for thirdparty appliance
• Collaborated with the Regional and District retail staffs, retail management, store personnel, and
District Distribution Center’s in supporting the installation programs as well as training and SOP
• Responsible for the recruitment and signing of the eventual national installation company
• Instrumental in the development of the Services SOP, Retail & Contract SOP’s, and the In Home
Services Training Guide
BEST BUY COMPANY, District Distribution Center, Atlanta, GA –
Chicago, IL
General Manager DDC
Responsible for the daytoday management of the District Distribution Center and the Home
Delivery Department; providing direct supervision for up to employees
• Directed changemanagement initiatives required to turn around a distribution center failing in all key
performance metrics to becoming the Company’s flagship facility
• Coordinated shuttle services for stores throughout states, training and home deliveries for stores
in metro Atlanta and stores in metro Chicago
• Negotiate with and manage thirdparty contractors, installation services, and inhouse delivery teams
and tractortrailer drivers, maintained all DOT Records
• Managed annual budgeting process and monitored expenses for monthly P&L statements
BEST BUY COMPANY, District Distribution Center, Chicago Illinois
Home Delivery Supervisor
Responsible for the daytoday management of Home Delivery Operations for metro retail
stores, providing direct supervision for up to employees
• Coordinated the routing and scheduling of home deliveries while working closely with stores regarding
issues/problems and training concerning home deliveries
• Acted as interim General Manager for the District Distribution Center in Atlanta, Georgia while a
search was conducted for a new facility manager
• Increased overall daily deliveries and improved production by more then %
BEST BUY COMPANY, Store , Arlington Heights Illinois –
Warehouse Supervisor
Responsible for the supervision of warehouse operations and staff training of a retail electronics
and appliance superstore
• Supervised the receiving of all store merchandise, transferring of merchandise, P.O.’s, and all store
• Awarded the responsibility of training all newhire Warehouse Supervisors as well as tracking and
reporting transfers and P.O. control for stores within the District
• Developed Company wide loss prevention filing system for nation wide retail store warehouses
Q CARPET & TILE, Elk Grove Illinois
Warehouse Manager
Responsible for the day to day operations of industrial carpet and tile Installation Company.
• Specifically accountable for warehouse staff training and supervision, scheduling deliveries, ordering
supplies, and managing inventory.
• Duties also included processing orders and maintaining warehouse equipment and delivery
• Developed and implemented systems for logging carpets, inventory control, and filing.
• Introduced improvements in product distribution and inventory control saving the company up
to $,. annually.
Mail Room/Warehouse Supervisor
Responsible for national insurance company mail room and off site filing warehouse.
• Specifically accountable for mail room staff training and supervision, processing all daily mail,
ordering supplies, office maintenance, and executive fleet.
• Developed and implemented new systems for increase in mail productivity
• Set up and managed off site filing warehouse for older insurance files
• Introduced improvements in mail distribution and productivity saving the company up to $,
Best cost per unit, FY
DOT Achievement Award, FY , ,
Loss Prevention Award, FY , ,
Inventory Accuracy Award, FY ,
Associate of Arts Degree, Kendall College, Evanston, IL
Bachelor of Arts Degree, Almeda University, Boise, ID

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