Start Date: Apr
End Date: Apr
Employer: Travel Agency Atrapalo Sl, Barcelona, Spain.
Job Title: Travel Agent/Costumer Service Representative.
Achievements: Customer support by email, phone, fax and chat. Giving information
and advice. Booking management, issuing tickets. Checking the security of online
transactions. Providing support to the marketing and flight departments using
GoogleAnalytics and market research. Detecting “bids” on the browser. Updating
airfares with Amadeus and Galileo. Intranet advertising and management.
Start Date: Dec
End Date: Mar
Employer: Tour operator Iberojet. Sa. Barcelona, Spain.
Job Title: Travel Agent
Achievements: Booking accommodation, transportation, activities for professional
travel agents. Issuing tickets, giving advice on holiday plans and information regarding
insurance, documents, discounts and conditions. Updating airfare information with
Start Date: Sep
End Date: Dec
Job Title: Administration Support
Achievements: Screening calls, making travel and meeting arrangements, preparing
reports and financial data. Customer relations.
Mother tongue: Bilingual Spanish and Italian.