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<pre>Array ( [var] => cut_url ) </pre> Resume for Trevor P. for Customer Support / Client Care / Travel & Tourism in ambelokipi, Greece. Search More Resumes for Customer Support / Client Care on Resumark.com #PHKRZX1WO
 

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Resume for Trevor P. for Customer Support / Client Care / Travel & Tourism in ambelokipi, Greece




Occupation: Customer Support / Client Care Industry: Travel & Tourism
Country: Greece City: ambelokipi
State: Attiki ZIP: 11523



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TREVOR ANTHONY P.
PERSONAL DETAILS
|Name: Trevor Anthony P. |Address: Pouliou , Ambelokipi |
|Date of Birth: th October |Athens, Greece |
|Mobile: Greece |email: |
| Spain | |
| UK | |
PROFILE
An experienced and enthusiastic individual who has worked in all areas of the travel sector. Dedicated to
the highest levels of customer service whilst being a quick learner and a key team player. Still keen to
develop skills and abilities for the changing travel industry.
WORK EXPERIENCE
|Mar |
|November |
| Athens Host |
|Insight VacationsSiva Travel. |
|Working in the city of Athens as an Athens host,providing great customer |
|service, welcome meeting and transfers for Insight guests.Also handling |
|of |
|company money,hotel duties , selling of excursions to maximize profit for|
|the company. |
|May – |Passenger Service Agent |
|October |Swissport Ground HandlingRhodes Airport Greece |
| |Working for Thomas Cook airlines, Thomsonfly, Sky express, |
| |Viking airlines Finnair. Main duties includedCheck in of |
|MayOctober|passengers to all flights, boarding the passengers for an |
| |on time departure. |
| |Working on the information desk, providing passenger |
| |information for all inbound/outbound flights. Issuing |
| |flight tickets, taking excess baggage fees, preparing the |
| |check in desks and stock control of boarding cards and bag |
| |tags. Providing a high level of customer service for all |
| |the airlines that Swissport handle. |
|November |Sales Assistant |
| – |Marks and Spencer |
|April |Food Hall and Coffee shop |
|November |Travel Agent |
| |Toucan Travel |
|August |Working for a small independent Travel agent in Hampshire. |
| |My main duties includedproviding customers with |
| |information on holiday destination, checking availability, |
| |booking holidays, up selling. Administrationchecking |
| |invoices, tickets. car hire and insurance. Selling |
| |attraction tickets. |
|June |Customer service Agent |
|–October |Rhodos Direct HolidaysRhodes |
| |As a Customer Service Agent my main duties included, |
| |providing information to clients about the island, selling |
| |day trip excursions and foreign exchange. Banking all money|
| |taken at the end of the day, marketing and window displays |
| |for all excursions. And providing Telephone information on |
| |flight seats. Accomodation and ferry tickets. |
|Apr |Overseas representative Libra tours, MykonosRhodes |
|June |Working as the island supervisor may main duties included, |
| |the transfer of guests to and from their accommodation and |
| |the airport, Presenting highly informative and enthusiastic|
| |welcome meetings. Selling excursions, car hire and other |
| |related products .Visiting accommodations on a daily basis |
| |.Problem solving, offering advice, assistance and support |
| |to guests. Administrationliquidation of company money, |
| |preparing arrival and departure transfer sheets, Health and|
| |safety audits. |
|May |Overseas representative |
|October |Kosmar Holidays, Mykonos. |
| |Please see above Libra Holidays for duties |
|June |Passenger Service Agent Check In and boarding |
|May |Servisair Globeground, Gatwick Airport |
| |Working for Easyjet, Britannia, and MyTravel. Main duties |
| |includedCheck in of passengers to all flights, boarding |
| |the passengers for an on time departure. Charging for |
| |excess baggage, providing high level of customer |
| |Service. |
|January |Assistant Shop Manager |
|June |First Choice Holidays, Basingstoke |
| |Working as an assistant shop manager my main duties |
| |included: Assist the Retail Manager in driving shop and |
| |bureau sales targets. Assist the Retail Manager in |
| |delivering controllable overheads within budget.Ê Assist |
| |the Retail Manager with developing the team.Ê Ensure |
| |memorable customer service is consistently delivered in |
| |your shop. Assist the Retail Manager in ensuring shop |
| |standards and procedures are adhered to. Deliver agreed |
| |personal sales targets. Full responsibility for shop in |
| |Manager’s absence. |
|January |Assistant Shop Manager |
|December |Thomson Holidays, Godalming Surrey |
| |Please see above for duties |
|December |Flight Attendant |
| |Excel Airways, Gatwick Airport. Working as a flight |
|December |attendant my main duties included: safety procedures, |
| |checking equipment in the cabin, making sure there are |
| |enough meals on board. Safety demonstrations, meals and |
| |duty free trolley service. Being the face of the airline |
| |and providing the highest level of customer service and |
| |care. |
|May |Overseas Representative |
|October |Cosmos Holidays Greece – Corfu and Rhodes |
| |Please see above Libra Holidays for duties |
|May |Overseas Representative |
|December |Sunworld/JMC Holidays Spain |
| |Please see above Libra Holidays for duties |
EDUCATION AND TRAINING
|April |Swissport check in training |
|April |Overseas Representative trainingLibra tours |
|May |Overseas Representative trainingKosmar holidays |
|June |Servisair training checkin, security, passenger |
| |handling and aircraft |
|January |Managers training First Choice travel |
|January |Managers training Thomson holidays |
|December |Cabin crew training Excel airways |
|May / |Overseas Representative training Cosmos Holidays |
|May / |Overseas Representative training Sunworld/JMC |
| |Holidays |
|September |Amery Hill High School, Alton, Hampshire |
| |GCSE English B English Literature B Maths C |
|May |Science B Child Care A Food Technology A |
| |Geography B |
ICT SKILLS
General Word. PowerPoint, Excel, Outlook Express
Travel Specific Viewdata, Travelcat, Matchmaker, Genie, ERes, Codaco, Wintergrate
Other in house computer systems.
REFERENCES
Available on request

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