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<pre>Array ( [var] => cut_url ) </pre> Resume for Nagendran M. for Manager / Supervisor / Team Leader / Travel & Tourism in Kuala Lumpur, Malaysia. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #1US4CQMMU
 

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Resume for Nagendran M. for Manager / Supervisor / Team Leader / Travel & Tourism in Kuala Lumpur, Malaysia




Occupation: Manager / Supervisor / Team Leader Industry: Travel & Tourism
Country: Malaysia City: Kuala Lumpur
State: Kuala Lumpur ZIP: 52100



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CV Page Contact Info Address Nagendran a/l M. : B, Kepong Sentral Condominium, Jalan Puncak Desa , Kepong, Kuala Lumpur. Tel No Home : nil Office Mobile Phone Email : + or + Ext : + : Linked : Personal Particulars Date of Birth Marital Status Race Nationality : rd May : Married : Indian : Malaysian Place Of Birth Gender Religion NRIC No. : Johor Bahru : Male : Hindu : Educational Background Certificate Obtain Year / Achievement Field Of Studies : Secondary School Institute o Level : Saint Joseph Secondary School, Johor Bahru. : SPM Grade Field Of Studies : College Institute o Level : The Puteri Pan Pacific Hospitality Institute, Johor Bahru. : Diploma in Hospitality Management CGPA . Year Institution TPPPH JB TPPPH JB TPPPH JB TPPPH JB GCE, FWH GCE, FWH TCH KL TCH KL Other Certificates Obtain o o o o o o o o Management Fundamentals Supervisory Skill Train The Trainer One On One Job Training Customer Relationship Management Star Services Award OSHA Certification Course First Aid & Emergency Response Proficiency = Poor / = Excellent Spoken Languages Language o o o English Bahasa Malaysia Tamil Written Additional Skills Computer Literacy Hospitality Software : Microsoft Windows Application Microsoft Words / Excel / Power Points / etc . . . . . Fidelio & Opera SAP Back Office System MICROS Hospitality System IFCA POS System EBMS Last Updated [th Nov ] Page of CV Page Employment History Organization Designation Additional Capacity Level Date Joined Brief of Property Nagendran a/l M. : : : : : Borneo Convention Centre Kuching, Sarawak PRE OPENING Banquet Manager Customer Relation Manager Front Desk & Business Centre Head of Department th May Date Left : Present "State of The Art" Convention & Exhibition Facilities square meters Great Hall pax/ pax; Banquet & Conference shell scheme exhibition booths space Meeting Rooms pax ­ pax Concourse & Foyer area with capacity for shell scheme booths for exhibition or pax dinning capacity pax capacity Auditorium Indoor car park, convertible to exhibition shell scheme booths or seat down dining area. "The Raintree" a smart & casual dining restaurant serving global cuisine with French cooking technique & Japanese presentation pax capacity & pax Networking Lounge Work Description & Responsibilities Operations ­ o o o o o o o Reporting to Director of Operations. Direct controls and coordinate the activities of Banquet Department & Customer Relations Department. Engage in preparation, participation and possession of Banquet events to ensure smooth operations. Monitor daily operations with routine inspection to all function/meeting rooms and outlets to ensure guest are being attended with necessary requirement and facilities. Ensure all operational equipments are in order and sufficient to facilitate the patron with best possible facilities. Responsible for the quality of service rendered with sufficient guidance provided in accordance to Standard Operating Procedure. Maintain and update the Standard Operating Manual to ensure standards are maintained accordingly as prescribe. Work hand in hand with various supporting Department such as Engineering & Facilities, Housekeeping, Kitchen Operations and etc to ensure guest needs are attended. Administration & Financial ­ o o o o Direct control and coordinate fixed operational cost, labour cost & other cost of sales and maximize employee&;s productivity in order to manage cost efficiently. Daily inspection of perishable stock in order to minimize wastage. Controls cost by minimizing spoilage and utilizing surplus with proper & relevant documents such as Investment Control Statistic or Inventory and others. Profit & Loss for all event to ensure GOP as desired by the company/management. Sales & Marketing ­ o o o Monitor, develop, analyze and identify market needs and trends to facilitate patrons of Food & Beverage outlets. Develop attractive Meeting Packages or International Meeting, Conferences, Convention & Exhibitions packages Plan and implements effective sales plans for promotion activity for Banquet & Restaurant. Human Resources ­ o o o o o o o o o To employ the most suitable candidates available who are able to perform to the local resorts management&;s expectations. Plan and implements effective skills and communication training programs to ensure all team members are professional in handling guest needs. Work hand in hand with Training Department in conjunction with inhouse training program structured. Motivate all team members with inhouse program such as Best Employee Program and day trip outing to holiday destination as part of outdoor training activities Team Building. Motivate team members with professionalism, organizational skills and team spirit to perform their duties Maximize employee productivity and morale, whilst consistently; maintain discipline, rules and regulations of the centre. Organize manpower structure in terms schedule, leave planning and overtime performance. Ensure safe working environment to avoid any accident or incident occur; OSHA Work hand in hand with Human Resources Department to ensure employee welfare is being taken care. Last Updated [th Nov ] Page of CV Page Organization Designation Level Date Joined Brief of Property Nagendran a/l M. : : : : The Coronade Hotel, Kuala Lumpur Star Property Food & Beverage Manager Head of Department th January Date Left : th April units of multi range of room. Executive Floor th Floor Swimming pool, Gym & Spa. Makan Makan Restaurant Buffet Garden. Kasturi Restaurant Continental Coffee House. Banquet function rooms pax capacity. Lobby Lounge hrs Room Service Organization Designation Level Date Joined Brief of Property : : : : Tiara Beach Resorts, Port Dickson Star Property PRE OPENING Assistant Food & Beverage Manager Last Position Held Acting Head of Department th July Date Left : st Dec units of Service Apartments Studio, Family, Executive & Premier. acre Water Park Facilities Beach Concept Terrace Café hours Coffee House Tiara Ballroom pax capacity & function rooms from pax capacity. Fun Pub & Bistro. Anna Thai, an authentic Thai restaurant. Beach front café Fast Food Concept Organization Designation Level Date Joined Brief of Property : : : : Holiday Villa Hotel & Suites, Subang Star Hotel, Suites & Club Banquet Manager Last Position Held Head of Department th October Date Left : th June multi range guest rooms. Food & Beverage outlets; Coffee House, Room Service, Japanese Restaurant, Italian Restaurant, Karaoke Lounge, Lobby Lounge, Pub live band & Cigar Lounge. Banquet Ballrooms from pax to pax; sub Ballrooms from pax to pax; meeting room from pax to pax. Recreation & Club facilities with swimming pool, gym, sauna, tennis court, badminton court and etc. Organization Designation Level Date Joined Brief of Property : First World Hotels & Resorts, Genting Highland Genting International Convention Centre PRE OPENING : Assistant Banquet Operations Manager Last Position Held : Manager : th October Date Left : th Sept rooms from various ranges Largest hotel in the world Theme Park with various types of indoor games. World class Casino & gaming facilities. First World Café, a continental dining outlet with pax capacity. Largest Restaurant in Asia Pacific Genting International Convention Center, Ballroom with capacity ranging from pax and Meeting Rooms. Food & Beverage outlets serving Continental, Italian, Western to local cuisine and Fast Food Corner, VIP Lounge and etc. floors of shopping arcades. Organization Designation Level Date Joined Brief of Property : : : : The Puteri Pan Pacific Hotel, Johor Bahru, Star Property Assistant Banquet Operations Manager Last Position Held Manager rd May Date Left : th August rooms from various ranges. Food & Beverage outlets Banquet & Convention facilities; Grand Ballroom pax capacity and function / meeting rooms. Health Club, Gaming facilities; tennis, squash & other recreational facilities. Page of Last Updated [th Nov ] CV Page Goals o o o Nagendran a/l M. To achieve the target set by Local Hotel/Resorts Operator and Management to be a profitable organization and fair return to the owners. To maintain the service standard set by Hotel/Resorts Operator and Management to recapture return business. To be the most compatible Banquet & Convention with latest trend of MICE facilities to cater the market needs. Objective o To be a professional identity in the hospitality industry along with an ICON organization to develop and enhance carrier development for mutual benefit. My Self A selfmotivated individual who accepts challenges, continuous and unending eager to learn new things. I am a team player and working manager with strong leadership and operational skills. I can blend perfectly with the situation and adjust myself to it in order to perform my task to the expectations. It is my up most priority to succeed with establishment and to support the values to which I am a strong supporter. In brief, I plant positives values in work and performance. Expected Monthly Remuneration USD . negotiable Availability Days Notice References Mr. Trevor McCartney Company Contact No. Relationship References : Borneo Convention Centre Kuching : : Former Superior @ BCCK Designation E mail : Former Chief Executive Officer : Mr. Sujoy Dey Company Contact No. Relationship References : Borneo Convention Centre Kuching : : Immediate Superior @ BCCK Designation E mails : Director Of Operations : Jasmin Lim Abdullah Company Contact No. Relationship : Radius Hotel International Kuala Lumpur : : Former Superior @ Tiara Beach Resort, PD Designation E mail : General Manager : Last Updated [th Nov ] Page of

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