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<pre>Array ( [var] => cut_url ) </pre> Resume for Radhika M T. for Manager / Supervisor / Team Leader / Travel & Tourism in New Delhi, India. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #GCR1NXBJ9
 

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Resume for Radhika M T. for Manager / Supervisor / Team Leader / Travel & Tourism in New Delhi, India




Occupation: Manager / Supervisor / Team Leader Industry: Travel & Tourism
Country: India City: New Delhi
State: Delhi ZIP: 110053



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Radhika M. T. C/, Yamuna Vihar New Delhi ­ India / ; Summary of Experience More than six years experience as a Learning and Development Professional Analyzing needs and developing learning solutions for any level of audience; from entry level jobs to corporate executives and business leaders Creating a conducive learning environment through sensitivity to learners&; strength, areas of improvement and personal learning styles Breaking down large and complex concepts into small and manageable learning segments Seminar / Conference design and facilitation skills, for small and large groups Up grading Trainers&; skills and Train the Trainer Certification Facilitating faster and better learning by use of blended learning solutions Exposure to Asian, US, UK, Australian, European audience Over , man hours of Training / Teaching experience Areas of Expertise / Trainings Conducted *: Business Writing Skills Email Etiquette Presentation ­ Design and Development Platform Skills for Presentations Talking to the Top Management Communicate with Confidence Understanding Cultures US/ UK Accent Training Listening Skills Assertiveness Training Conflict Resolution Customer Service Communication Communicating from a distance Etiquette and Essentials Train the Trainer Stress Management Team Building Time Management *This list is only indicative. Overall, I have an experience of running over different programs Experience Senior Manager ­ Training Thomas Cook India Ltd. Aug&; ­ to ­ Present Job Responsibilities: Spearhead the Learning and Development initiatives across North and East India operations Develop a road map for the overall talent development with focus on senior leadership development Create innovate training interventions and other career development solutions Institutionalize capability development processes and systems for leveraging cost, efficiency and speed Lead the development and maintenance of internally developed courses Classroom and elearning Prepare and manage training budget and training calendar Design, review and manage the onboarding process Assistant Manager, Human Resources and Training Exl Service .com India Pvt. Ltd. Mar&; ­ to ­ Mar&; Job Responsibilities: Conduct Skills Gap analysis and devise the Competence Development Plan to deliver on the skill matrix for each job profile Plan annual training calendar and monthly schedules Manage the vendor selection process and evaluation ensuring delivery of high quality and targeted employee development solutions Ensure compliance to clients&; SLAs and internal standards of training design and delivery Design skills sets and metrics for new hires for new projects/processes Manage the Intranet based Training Nomination and Management Information System Vendor and logistics management Trainer Exl Service .com India Pvt. Ltd. Mar&; ­ to ­ Mar&; Job Responsibilities: Conduct varied training modules like Customer Service Skills, Telephone Etiquette, International Business Etiquette, Delegation Skills, Interviewing Skills, Business Writing Skills, Coaching and Counseling Skills etc. Conduct concern validation as per the business requirements Conceptualize and Design Training Material using Instructional Design Conduct Training Evaluations and handhold during transition queues Trainer Geo Connect India Ltd. Job Responsibilities: Conduct Process, Voice and Accent Neutralization and Soft Skills Training for new joiners Trained over employees Conduct post training evaluations and follow ups Assist Recruitment Team in skills validation during hiring Nov&; ­ to ­ Feb&; Education Masters in Business Administration Human Resources Symbiosis International University Post Graduate Diploma in Public Relations Bhartiya Vidya Bhawan Bachelors in Commerce Hons. University of Delhi ­ to ­ ­ to ­ ­ to ­ Professional Development and Certifications Degrees Feedback Certification, T. V. Rao Learning Systems Six Sigma Yellow Belt Certification Mind Flow© Technique Certification by Holistic Enterprise Train the Trainer Level I Certification by NIS Business Communication by Holistic Enterprise Positions of Responsibility Held President, Students&; Council, SIBM School Captain, Ramjas School Commander, Guides Team, Bharat Scouts and Guides, Ramjas School & Head, Debating Society, Ramjas School & Editor, School Magazine, Ramjas School & Personal Information Date of Birth ­ Nationality Languages ­ Affiliations and Associations February, Indian English Fluent, French Basic International Member, Amnesty International; Volunteer, Greenpeace India th

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