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<pre>Array ( [var] => cut_url ) </pre> Resume for Gustavo L. for Manager / Supervisor / Team Leader / Travel & Tourism in Doral, Florida. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #PHODD8YMC
 

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Resume for Gustavo L. for Manager / Supervisor / Team Leader / Travel & Tourism in Doral, Florida




Occupation: Manager / Supervisor / Team Leader Industry: Travel & Tourism
Country: United States City: Doral
State: Florida ZIP: 33178



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NW CT

Doral, FL

 

Gustavo A. L.

Skills Leadership – Negotiation – Organizational – Problem Solving – Communication – Planning – Development – Execution – Public Speaking
Experience Sept – Jan  The Keyes Company  Coral Gables, Fl

District Sales Manager

  • Manage a team of professional sales associates through training, coaching, business planning and accountability to ensure that goals were met individually and collectively, resulting in a consistent an sustained increase in sales volume to more than million dollars.
  • Profit and loss responsibility for a multi million dollar budget office, effectively controlling expenses while increasing revenues to maximize profitability
  • Increased Sales of Ancillary services by over % capture rate through consistent sales and marketing campaigns
  • Effectively recruited, trained and developed new talent to grow the team by % over the past years
  • Revamped and reengineered marketing strategies to increase visibility and maximize new media, e commerce and social media strategies and results
  • Developed prepared and conducted training seminar and presentations
  • Top producer for three consecutive years, earning the President’s council award for sales volume between and million dollars and the Chairman’s Award for overall office Sales Volume
  •   Aug Dec  Mexicana Airlines Miami, Fl

    Regional Sales Manager

  • Directed sales and operations in Southeastern United States and the Caribbean increasing market share, sales volume and overall profitability in the Region through direct and indirect sales and distribution channels
  • Managed Airport Operations in the Region including S.E. USA, Dominican Republic and Puerto Rico
  • Analyzed and managed channels of distribution including ecommerce, wholesale and retail effectively to develop markets, increase revenues and improve fare levels
  • Liaised and directed other departments within the company including: revenue management, pricing, marketing and strategic planning to achieve desired results and exceed forecasts
  • Obtained, analyzed and interpreted competitive information and market data with the purpose of measuring competitive markets and opening new routes and destinations
  • Created and managed budgets within the region in order to increase profitability
  • Public speaking and presentations to top accounts and industry trade shows
  •  
     
      Jun – Aug  Mexicana Airlines Chicago, Il & Miami, Fl

    Duty Manager

  • Supervised and coordinated daily airport operations in compliance with existing regulations, procedures, labor agreements and company objectives.
  • Managed the Station’s personnel including Passenger Service managers, Supervisors, Customer Service agents and third party contractors
  • Active participation in the preparation and control of yearly budgets including supervision and control of accounts payable
  • Developed a successful staffing program designed to increase morale and productivity while decreasing employee turnover
  • Liaised with the Regional Sales office to provide support in planning new corporate strategies, increase sales and service and initiate new routes
  • Managed international operations including the direction and supervision of several airports in South Eastern United States, Caribbean and Canada
  • Daily interaction with Government and Federal Authorities to ensure landing rights and scheduling for the airline throughout the region
  • Directed the opening and operations of new stations including: Newark, Toronto, Montreal, San Juan, PR., and Punta Cana DR.
  • Design and update of operational manuals
  •   May Jun  Mexicana Airlines Chicago, Il

    Station Supervisor

  • Supervised all aspects of airport operations resulting in higher levels of customer satisfaction and on time performance
  • Managed staff to provide appropriate coverage in a hour operation while minimizing and controlling overtime
  • Increased productivity by designing and implementing more efficient work methods and successfully motivating the staff
  • Prepared daily and weekly reports, compiled statistical information and projections to support corporate planning
  • Spearheaded a Management by Commitment project that resulted in measurable data to accurately set goals and standards
  • Jul May  Mexicana Airlines Chicago, Il

    Station Cargo Sales Representative

  • Increased Cargo Sales in the Midwest region by effectively promoting the Airline’s fares, routes and logistical benefits
  • Managed customer accounts by ensuring top service and meeting their expectations
  • Called on new potential customers to make presentations to sell company services
  • Assisted in the planning and implementation of competitive rates by providing field data and completing market studies
  • Successful selling through effective prospecting, and follow through to increase customer loyalty
  •  
    Education –  Universidad de la Sabana Bogota, Colombia
  • Business Administration, Bachelor’s Degree
  • Supervisory and Administrative Management
  • Certifications and Professional Affiliations
  • Professional Standards Committee – Realtors Association Miami Dade County
  • National Association of Realtors
  • Coral Gables Chamber of Commerce
  • Certified Spinning Instructor
  • Interests Competitor: Cycling, Triathlons, Marathons

    Blogger –

    Writer: Reporter for Examiner.com

    Elite contributor to Yelp.com


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