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<pre>Array ( [var] => cut_url ) </pre> Resume for ANITA P. for Other / Travel & Tourism in Mumbai, India. Search More Resumes for Other on Resumark.com #4WLOGS696
 

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Resume for ANITA P. for Other / Travel & Tourism in Mumbai, India




Occupation: Other Industry: Travel & Tourism
Country: India City: Mumbai
State: Maharashtra ZIP: 400068



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Anita P.
/C New Heritage,
Near RBI Quarters, Kanderpada.
Dahisar W Mumbai
INDIA
Tel: +
EMail:
OBJECTIVE: Capable and confident person with good interpersonal and interactive skills,
flexible and hardworking seeking the right opportunity for a bright and fulfilling career.
PERSONAL:
Date of Birth : th February
Nationality : Indian
Passport Details : Passport no. H
Date of Issue: //
Date of expiry: //
Hobbies : Reading, Travelling, Listening to music
ACADEMIC QUALIFICATION:
• Post Graduate Diploma in Human Resource Management from K.C.College of
Management Studies securing a distinction.
• Completed Bachelor of Commerce B.Com in March from University of Mumbai
St. Andrew’s College of Arts, Commerce and Science securing a first class.
ADDITIONAL QUALIFICATION:
• Passed IATA/UFTAA Foundation course from India International Trade Center IITC
• Diploma in International Airlines and Travel Tourism Management from IITC.
• Computerised Reservation System in SABRE from IITC.
• Attended AirHostess/Flight Purser Training course from Avion Academy in association
with S.V.T. College of Home Science
• Certificate course in German from Max Mueller Bhavan
• MS Office covering MS Word, MS Excel and MS PowerPoint from Aptech Computer
Education
JOB PROFILE:
• Worked for Finnair as Cabin Crew from April to April
> Ensuring passenger safety and comfort on board apart from attaining the highest possible
standards of inflight service and passenger care.
• Worked for Kingfisher Airlines as Inflight Manager from June to March
> Leading a team of crew and managing crew performance on board.
> Ensuring all DGCA regulations and company standards are maintained with respect to
safety and compliance.
> Ensuring service delivery is efficiently organized and consistently delivered by cabin
crew.
> Conducting preflight briefings and post flight debriefings.
> Managing the Inflight entertainment system.
> Establishing effective coordination with crew members and all related ground functions
and cockpit crew.
> Conducting periodic Appraisal/Assessments of cabin crew.
> Completing the flight report at the end of every flight.
• Worked for Jet Airways as Cabin crew from May to May
> Ensuring passenger safety and comfort on board apart from attaining the highest possible
standards of inflight service and passenger care.
• Worked for WNS Global Services Pvt. Ltd. a BPO of British Airways as Customer Service
Associate in USA Refunds department from Aug to Sep .
> Refunding of British Airways tickets for passengers and travel agents in the USA sectors
through credit cards.
> Handling of Group Sales project which includes group booking and special meal requests
and also actioning of PNR’s for schedule changes.
OTHER ACTIVITIES:
Socially involved in the Parish Youth Community for organising various social and committee
programmes for children and the old for various festive and cultural occasions.
LANGUAGUES KNOWN:
English, Hindi and Marathi.

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