Looking for a challenging position in a fast paced environment that will allow for personal growth and career
Over years of experience in the Service industry. Excellent communication and interpersonal skills, selfmotivated
and fast learner. Proven ability to work independently or in a team environment.
Senior Customer Sales Service Agent Feb – Sept
Emirates Airlines, Dubai.
• Held position at Dubai International Airport Ticket Desk for Emirates Airlines UAE Sales Retail
And Govt. Affairs Department.
• Responsible for reservations, issuing tickets and rebooking for walkin passengers
• Independently handled all air reservation activities for corporate clients for Dubai Duty Free, Dubai Civil
Aviation and Serco.
• Assisted passengers with queries regarding tickets and visas related issues.
• Informed customers about the Emirates Frequent flyer program SKYWARDS and other promotions.
• Handled cash transactions and closing procedures for the shift independently and Office Documentations etc.
• Awarded the ‘Man of the Month’ in for generating sales worth AED , out of the AED .