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<pre>Array ( [var] => cut_url ) </pre> Resume for Justin G. in Kent, Ohio. Search More Resumes on Resumark.com #D8KH7XQ33
 

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Resume for Justin G. in Kent, Ohio




Occupation: Industry:
Country: United States City: Kent
State: Ohio ZIP: 44240



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Hannah Brezovsky

Skype: HannahofG.

Position Desired

To obtain a rewarding and challenging position, where acquired skills and experience will be utilized toward continued growth and advancement

Highlights of Qualifications

 Proficiency in MS Office Excel, Word, Power Point, Outlook Type + WPM

Motivated, energetic, efficient, accurate and detailoriented

Highly selfmotivated individual taking on leadership roles in several business initiatives, all resulting in successful completion

Strong analytical, organizational and problem solving abilities

Innovative and always dedicated to finding new ways to solve old problems

Handle highpressure situations in a professional and effective manner Proven ability to excel in a fast paced environment

Professional Experience

February Present – Odesk.com

Support Services Specialist

With Odesk, I have been assigned and successfully completed over projects ranging from data entry, to customer support management, to medical transcription. My most recent assignment completed was a Service Manager for an Infertility Medication Company. As with all projects assigned, I worked to elevate the level of customer satisfaction and was able to incorporate audio testimonials increasing sales and reorders by % within the first month. 

 November to February MRS Publishing, LLC, US

Customer Service Manager

I went from managing products to managing all major accounts and supervising product lines. Since leading a member team in account management and business developments account growth has increased by % Collaborated across multiple departments to coordinate ontime delivery of projects, promote client satisfaction and ensure competitive edge for the publication Resolving on average client inquiries weekly, while improving and launching new revenuegenerating ventures. I evaluate weekly issues and solutions and submit recommendations for updates on our websites, advertising/marketing and services to fulfill customer needs including my outbound and collections call report. This weekly process has shown a steady increase in customer satisfaction. 

April to April American Training Resources, Dublin, Ohio

Marketing Executive Office Assistant

Made and received BB calls, setting appointments, collections and crosspromoting the latest products to fit their needs Maintained accurate sales records and worked to meet and exceed our sales and marketing goals. I helped to elevate and refine the standards of the sales team and lead generators, as a result we increased and retained clientele for the company and was recognized by management for consistently producing and encouraging high quality work.

September to October Medco Health Solutions, Columbus, Ohio

Resolution Specialist/Medicare Supervisor

Directed inbound/outbound call and activity Responsible for the daily enforcement of policies and procedures, ensuring quotas for service volume and timeliness were met   professional development of the Medicare D support Staff I perfected a new companywide training program, increasing performance and quality scores by % and doubling efficiency. As a result, profits increased by more than %       

Professional Coursework

Adulam Christian Academy June

H.S. Diploma GPA: . College prep courses w/ PreLaw and Culinary Arts studies

Extracurricular activities include positions of leadership as well as additional work on debate/sports teams and youth committees.

Continued Education

Currently pursuing a Bachelor of Arts Degree in Business Management as well as certification in Six Sigma


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